Couples treatment rooms, body treatments, facials

Reviews of Hôtel Aux Vieux Remparts, The Originals Relais (Relais du Silence)


Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 161 reviews" "
Rating 8 - Good. 66 out of 161 reviews" "
Rating 6 - Okay. 13 out of 161 reviews" "
Rating 4 - Poor. 8 out of 161 reviews" "
Rating 2 - Terrible. 1 out of 161 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , lovely hotel booked the most basic room & it was fine, spa was lovely, underground bar was cool & restaurant food was lovely, surrounding area was beautiful & so much history. Would & have recommended for a overnight stay.

10/10 Excellent

Weyers

Stayed 1 night in Nov 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Fine Inn in Beautiful Provins
Stayed 1 night in Jun 2023

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good....but!
Easy to find, right in the middle of the old town. Staff were pleasant at check in and the rooms were spacious and well furnished. However Room 301 stank of cigarette smoke, there is only one flat pillow person on the bed, no refrigerator in the room and no milk with the supplied tea/coffee. Small details but they could be remedied quite easily. It is not a budget hotel. Breakfast had a huge choice of good quality food.
Stayed 1 night in Apr 2023

10/10 Excellent

Peggy S

Stayed 2 nights in Sep 2022

10/10 Excellent

Deborah J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provins was the trading center of France centuries ago. A must to see the past. Hotel Ramparts is right in the center of actives but quiet and enjoyable with lovely indoor and outdoor terrace eating and drinking. The underground area has been turned into a relaxing bar area. Private parking a plus.
Stayed 1 night in Sep 2022

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot for the night
Cute town, definitely worth stopping for a night. Hotel was nice. Bike-friendly. Could not be more central.
Stayed 1 night in Jul 2022

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Francois

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Center of village, clean, restaurant and bar dining options adjoining. It was a warm night and the AC didn't work (it just blew air), the radiator in the bathroom wouldn't switch off - which added to the heat. The toilet had no paper, the cold tap in the bathroom sink was only a little less cooler than the hot tap. And we didn't discover any of this until late in the night when it wasn't practical to call and get these fixed.
Stayed 1 night in Jun 2021

8/10 Good

CLAUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
high quality
from service to reception everything was perfect, at the reception the hostess was professional and welcoming, very efficient service, the meals were delicious and of high quality
Stayed 1 night in May 2021

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Provins hotel
Great atmosphere from this hotel right in the old part of Provins with parking.The bar in the 12th century cellar was fascinating. Dinner was good too.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant and subterranean bar. Room was also excellent - clean and spacious. Wifi was not very good. Other than that, a great stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant,accueil and resturant. Delicious food servedvin resturant.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Outstanding experience in this little gem of a hotel/spa in the middle of a classic French medieval town. It’s definitely worth the drive down from Paris for an overnight stay. The restaurant and menu was very, very good. The staff was outstanding. The spa facilities are nicely kept and the couples massage room is pretty cool. Our family suite had a loft for the kids and they seemed to have a great time “getting away” from us for a while. The upper town around the hotel has a lot of charm and history. There’s a “petite train” that does a loop around the town, there’s a little carousel that’s fun for the kids. The people are very friendly even though we spoke very little French. The lower town is bustling and worth a visit as well. Such a great experience.
Stayed 1 night in Jul 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Katherine, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant, historic getaway
We stayed for two nights and had a lovely, relaxing time. This seems to be the nicest and most central place to stay in the historic upper village of Provins. After spending time in Paris and traveling around France in the weeks prior, it was lovely to stay in a place where we could walk to everything and relax, explore and take in Provins at our own pace. I can't wait to return.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
Pity the food is so expensive and there's nothing of reasonable quality nearby.

6/10 Okay

Bernadette

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

4/10 Poor

Eric

Stayed 1 night in Sep 2023

10/10 Excellent

Muriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Laura

Liked: Cleanliness
Stayed 2 nights in Jul 2023

8/10 Good

Garance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon hotel.
Tres bon Sejour, bonne nuit. Excellent petit déjeuné
Stayed 1 night in Jun 2023

8/10 Good

Emmanuel

Stayed 2 nights in Jun 2023

10/10 Excellent

Pereira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Jean-François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable, accessibilité facile avec deux parkings à l'hôtel. Un bémol: le prix prohibitif pour notre petite chienne 25€/jour. A Troyes, nous avons payé 10€
Stayed 1 night in May 2023

10/10 Excellent

Lacoste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable. Idéalement placé. Parking pratique
Stayed 1 night in Feb 2023

8/10 Good

Céline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, cadre et qualité de service. Dommage par contre, le spa était fermé et je n’étais pas informée avant. Déco un peut vieillote, on reste dans le style médiéval mais le confort est là. Jus d’orange pressé le matin +++. Lait corporel dans la salle de bain +++.
Stayed 3 nights in Jan 2023

8/10 Good

KOHN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

François

Liked: Cleanliness, property conditions & facilities, room comfort
Spa fermé pour plusieurs mois. Il faut le nohifier sur le site. Chauffage insuffisant obligé de dormir en sweet. A cette saison majorité des commerces fermés
Stayed 1 night in Nov 2022

8/10 Good

Manuel

Stayed 2 nights in Aug 2022

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Hôtel très agréable et merci pour le surclassement. 2 petits problèmes : -l'accès à la chambre était super compliqué -Seul l'eau chaude fonctionnait
Stayed 1 night in Aug 2022

6/10 Okay

Jerome

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Chambre sympa. Pas de wifi ni de réseau mobile dans la chambre et la plupart du temps dans l'hôtel (terrasse) Aucun système pour rejoindre l'hôtel depuis la gare. la réponse quand nous les avons appelés : "vous n'avez qu'à prendre le bus ou venir à pied" (1/2h avec des valises...) Piscine et spa en travaux donc inaccessibles Le chien d'une cliente au restaurant qui vient se servir sur le buffet et s'ébrouer à un mètre de nous, sans aucune réaction du personnel...
Stayed 3 nights in Aug 2022

8/10 Good

Odile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien
L'hôtel est très bien. Un certain charme même. Je recommande sans problème.
Stayed 1 night in Aug 2022

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour Provins
Bon Hôtel bien situé et personnels agréables On recommande
Stayed 1 night in Aug 2022

6/10 Okay

Agnès

Traveled with group
Liked: Cleanliness
Trop cher
Le tarif de la chambre est trop cher au regard de certains constats : TV inutilisable à cause de la télécommande défaillante, absence du mini-bar annoncé pourtant dans la liste de l'équipement, porte communicante avec une autre chambre au travers de laquelle on entend distinctement la conversation d'à côté, large plaque en bois peint fixée sur presque une moitié de mur, ce qui fait assez "cache-misère" dans un hôtel de ce standing.
Stayed 1 night in Aug 2022

8/10 Good

Marc

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Bjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour tres agreable
Sejour tres agreable de par l environnement et du personnel a l'ecoute de la cliente. Cuisine excellente ...bref en un mot : excellent
Stayed 1 night in Jul 2022

4/10 Poor

FRANÇOISE

Stayed 3 nights in Jul 2022

4/10 Poor

Jacques

Disliked: Room comfort
Déception
Pas de téléphone dans la chambre Pas de voilage à la fenêtre
Stayed 1 night in Jul 2022

10/10 Excellent

Valerie

Stayed 1 night in Jun 2022