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Reviews of Provo Travelers Inn

2 out of 5
Provo Travelers Inn
70 E 300 S, Provo, UT

Reviews

4.4
Rating 10 - Excellent. 4 out of 47 reviews" "
Rating 8 - Good. 7 out of 47 reviews" "
Rating 6 - Okay. 6 out of 47 reviews" "
Rating 4 - Poor. 8 out of 47 reviews" "
Rating 2 - Terrible. 22 out of 47 reviews" "

4.4/10

Cleanliness

5.4/10

Staff & service

3.6/10

Property conditions & facilities

Reviews

4/10 Poor

Eric, Iowa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good enough for last minute need
Needed a last minute hotel room and this was the only place that had the beds needed for my family. Nothing special -- 2 queen beds, hard floor, basic bathroom. Everything was clean and orderly and the place was quiet. No issues. Still would only stay there if there wasn't anything else available.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorry to say..it wasn't what we expected..arrived late at night...saw guys with backpacks roaming..did not feel safe. Worse was the dingy smell of "old", n mothballs existence agravated husbands asma..the rms were clean ok..not enough lighting outside.. We did not stay at all.

2/10 Terrible

Lynn, Ogden, Ut

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friend;y staff. The outside of the hotel was somewhat updated but the inside was terrible. We had no soap, the floors were filthy and there were holes in the wall. Our heater did not work and it smelled yucky. I don't know if it had been cleaned in a long while. It is in a desperate need of an overhaul!

2/10 Terrible

Rachel, provo, utah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Only nice thing was check in.
Room smelled like moth balls and mold, stains were all over the bed and carpet and curtains. Everything away dark and dim and very creepy. Bathroom had leaky faucets and rust all over the vents. We didn't even stay the night, fear for our health and slept in the car.

2/10 Terrible

Stacy, Roosevelt, UT

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Hotel experience
When booking this room this hotel was the only hotel option available. BYU graduation was going on during this stay, causing the a no-vacancy everywhere else. I guess you could say we were desperate! This was the worst hotel I have ever stayed in! The furniture in the room was minimal and dated. The only lamp in the room didn't have a shade. This hotel is old and run down. We had requested a non-smoking room, but it was obvious the room had been smoked in. I purchased air freshners, because my young children were traveling with us. There were cigarette burns in the bedding on as well as some of the furniture. The bed spread was old and worn. The towels were old and worn. It is a wonder this hotel can stay in business! Thank heavens it was a one night stay!

2/10 Terrible

Diane , Tx

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don't do this
It smelled so bad and was so dirty. We found bed bugs.

2/10 Terrible

Les, WA State

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst motel I have ever stayed.
The floors were filthy, we walked from the shower to the chair and our feet were BLACK!

2/10 Terrible

Alan, St George, UT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Choice Motel
I was sorely disappointed in the cleanliness and condition of this motel. First off the heat barely worked. My children had to sleep with their winter coats on because it never got warm. I have slept warmer on scout snow camps than I was in this motel. The toilet and sink ran all night long. The shower rod, intended to give more space in the shower, hung sadly due to years of neglect. The shower has good pressure, and thats good because it sprayed in every direction. I cranked it as hot as it would go to have a warm shower There was a fly strip hanging from the ceiling. We are 100% sure there are bed bugs. We came home and had to wash everything and spray down our luggage with alcohol. Quite possibly the worst stay I've ever experienced.
Poor repair
We wish flies were the only bugs encountered.
Sad shower curtain.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good for the price, nice breakfast in our room, clean, but a lot of the rooms were full time residences and lots of people hanging out at night. Older place, but nice.

8/10 Good

Traveller

Liked: Cleanliness, staff & service, room comfort
ok for innexpensive one-nighters!
Hotel is older smaller privately owned. Service was nice enough and they even give you breakfast in room with mints on pillow! It is a hotel/motel that is clearly trying to compete and offer a safe/clean place, but they have older stained carpets, old fixtures that don't operate properly and misplaced furniture that looks out of place and frankly detracts from the natural space built into the rooms. All in all a good experience and value, but would not say take my family their for an actual vacation destination etc.

2/10 Terrible

L.S.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here. No smoke alarm in room. Breakfast is a tray of packaged food that you microwave in your own room without a place to really sit and eat. The sink in the bathroom of the room we had didn't have any counter top at all, no place in entire bathroom to set anything down on. Foul smelling room. Wished we had just left and eaten the expense.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Courtesey, amenities, etc were okay. but the carpet looked like someone had overhauled their car in te mddle o the floor.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
YOU GET WHAT YOU PAY FOR
Gross... stinky... uncomfortable

2/10 Terrible

Chantal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Place
I wouldn't recommend this to anyone.Had I not already paid for it, I would have left, even before going into the office,the parking lot was terrible also,

8/10 Good

McKee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What I expected
I thought that this would be a total dump because it was the cheapest in the area. I was surprised... It was a little run down, but better that I expected. The room was clean, and the bathroom was good too. The manager was very nice. All in all, It was definately better that I had expected.

10/10 Excellent

Paul and Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
owners doing an excellent job with what they have
The owners were very cordial. The motel is a place you stay because it is inexpensive. What what they did for you was surprising. They loaded your fridge for breakfast: hard boiled eggs, yogurt, sausage and muffin, juice, etc. Old motel, but clean and well cared for. It was perfect for my son and me, especially for the price. You stay here not because you are looking for excellent new accommodations but because you want inexpensive yet not poor service.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than having to fix the cable connection to watch the TV, mattress on one bed too lumpy to lay on, house keeping not replacing towel and wash cloth but taking my Pepsi not bad. I used to travel as part of my work where I spent 3 to 4 nights a week in motels/hotels this was the first time I had housekeeping steal from me.

2/10 Terrible

WyoTraveler1955

Disliked: Cleanliness, staff & service
Dirty, dirty, dirty!
We stayed at the Travelers Inn because the reviews weren't bad and the the price was reasonable. Boy were we disappointed. The room was dirty! The floor was filthy, the walls dirty, the door was dirty and the bathroom was dirty. Someone had left some dirty clothes in one of the dresser drawers...the maids must not have even bothered to check. The walls were paper thin and we were treated to a man and woman fighting 1/2 the night. When we checked out in the morning the woman at the desk didn't seem too interested in my complaints about the dirtiness of the room. I would definitely not stay here again. It would be preferable to spend the night in my car.

10/10 Excellent

karlasd

Liked: Cleanliness, staff & service, room comfort
Amazing Service
I was here on business. The staff was extremely friendly and the service was great. I would stay here again.

8/10 Good

Tammie

Liked: Cleanliness, staff & service, room comfort
Great service
Good stay at the hotel. The website needs a better way to locate the address. It's confusing and hard to find. Map quest is confused also.

10/10 Excellent

ChrisMum

Liked: Cleanliness, staff & service, room comfort
Nice surprise
The beds were very comfortable and the rooms were cleaner than expected. Looks like the new owners are trying to clean the motel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most disgusting dirty hotal i have ever seen,the bed looked liked it had been just slept and you know what in,shower curtain was all moldey.DO NOT STAY HERE!!!!!!!!!!!!

6/10 Okay

Rich, John Day. OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you'd expect for the price
It was clean, quiet, and had plenty of hot water.

4/10 Poor

Loves2Travel4Fun, Lancaster, CA

Disliked: Cleanliness, room comfort
Not the best of choices...
In terms of location, the hotel is a little ways away from everything. It's about half way between the major shopping area and the BYU campus, which is about 5 miles from each location. The hotel was clean, but it is in need of major remodeling and upgrading; definitely a 1970's inspired and built motel. The staff was nice and we did not have any problems during our stay; it's just a little outdated as far as hotels go.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what was advertised or expected to Traveler's Inn
There were peanuts on the floor from the previous guest, the dark green carpet had dark stains by the bed and burn marks from cigarettes, it was difficult to open the door to the refrigerator because it set on the floor with the microwave on top, the painting was amateurish, the paint on the door was peeling off, some of the remodeling (such as covering up a door going out the back) was of poor quality workmanship, there was mold around the tub, the side walk was not clean, in general-the outside looked dumpy, and as you guessed by now, I'm disappointed that expedia even refers to this motel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!!!

2/10 Terrible

Lewis, Cleveland OH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful
I have stakey in some sketchy hotels in my life. In my youth all I could afford was sketchy hotels. This was as bad as I have ever stayed in. The room, aria, and management all made my skin crawl, and sleeping in my cloths was the only option I felt comfortable with.

8/10 Good

Diane, Farmington, UT

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
My hotel was very old. The picture was deceiving. I was kind of frightened to stay there, but it got a little better. There were little tiny bugs all over the sink and shower. It was convenient for my only being there at nights. There was a tear in the bedspread. I am a perfectionist anyway, but overall it was okay.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't honor our reservation
We were not able to stay at this hotel because although we had paid for the room they gave the room away before we got there. we arrived late as we were just passing through and needed a place tostop for the night. So at 1 am I had to go looking for another hotel.

2/10 Terrible

Paul, Eastern Utah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Provo Travelers Inn
I thought I was getting and King room. I got a double queen which would have been fine except it was not serviced. One of the beds had been slept in and the used towels were on the floor. The front desk said that they didn't have any other room and they would send up towels. If it had not been late and I had not already paid for the room I would have left. At least one of the beds hadn't been slept in...But I took a blanket from my car and put over it...just in case. Not a very clean place nor very acccomidating. I would NEVER recommend anyone stay there again.

6/10 Okay

Verified traveler

Liked: Room comfort
Provo, Utah
The only negative was being awakened by some guy screaming at someone laced with profanity. The hotel is conveniently located in Provo and close to the interstate. It is an older hotel and could use some updates but it has lots of the extra amenities that most other places charge extra for. I would stay here again for the price.

2/10 Terrible

F L, Phoenix

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay at Provo Travelers Inn
Stained sheets!!!!!!!!!!!!!!!!!!!! Bad Matress. Room smelled! Women on desk did not understad the word "Park."??? when we ask if there was one near. Will sleep in car rather than stay at any "Travelers Inn!"

10/10 Excellent

EmilyMag, Fresno, CA

Liked: Cleanliness, staff & service, room comfort
Wonderful Experience
This hotel is in a great location. The price is excellent. The staff was very friendly and helpful. I will recommend and would stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelers Inn at Provo
I checked into this motel after booking online. The rooms were clean and the managers were pleasant and friendly. I would definitely stay at this motel again.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tra

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ugh
this hotel was so disgusting that i didnt even stay the night, i left and got a different hotel

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Wendy, Nampa, ID

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"We did not stay".
This place was not well maintained at all. The pictures on the website showed what seemed like a nice basic hotel. The pictures were not accurate. Our room had many filled patches in the wall that were not painted over to match the wall paint in the room. The bedspreads were drab and unclean. Lights were not working in the room. It was not an acceptable place to stay. We ended up not staying. I would not recommend this hotel to anyone. Stay away!

8/10 Good

Jeff, Fredericksburg VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok hotel for a good price
ok hotel for a good price

4/10 Poor

David, Boise, ID

Disliked: Cleanliness, staff & service, property conditions & facilities
avoid if you have a choice
There was nothing badly wrong with the motel, but nothing was very good, either. The linens had a dingy grey tone rather than being white. The towels were grey and had some stains. The shower curtain was mildewed. The tub drain was clogged. Two of the room lights were just bare bulbs, one of which was missing. The free breakfast consisted of one small box of powdered mini-donuts and an empty coffee maker. I couldn't connect to the wireless Internet, and the office staff couldn't explain how to get it to work. I've stayed in worse rooms before, but if I have a comparably priced option next time, I will not choose this place again.

2/10 Terrible

familyman4, Georgia

Disliked: Cleanliness, staff & service, room comfort
Unfriendly staff
Be careful- they charge more if you have more than 2 people in the room- so kids are extra. They will charge you a penalty if you attempt to bring an extra person!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
do not bother, most duscusting place ever
bloody sheets and comforter, and bugs and roaches all over the room, when i told the manager about bloody sheets and comforter, he said that he did not care and it was our problem, the comforter was bloody underneath and slept in the bed with someones else blood on me, again the manager said he did not care