1 bedroom, desk, iron/ironing board, free WiFi

Reviews of Quality Inn & Suites MidAmerica Industrial Park Area

2.5 out of 5

Reviews

6.6
Rating 10 - Excellent. 30 out of 143 reviews" "
Rating 8 - Good. 41 out of 143 reviews" "
Rating 6 - Okay. 29 out of 143 reviews" "
Rating 4 - Poor. 24 out of 143 reviews" "
Rating 2 - Terrible. 19 out of 143 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved the fact that the staff was super friendly and helpful except for on my last day there was a new housekeeper. She knocked on my door at 8 30 am to inform me that check out was at 11. Please I knew that. But other than that I was happy
Stayed 4 nights in Mar 2024

6/10 Okay

MELISSA

Stayed 2 nights in Mar 2024

4/10 Poor

Anthony

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty, especially the toilet, when we walked in. Trash and specs of cement or dry wall on the floor by the left side of bed and underneath the air conditioner.
Stayed 1 night in Oct 2023

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! This was, without a doubt, the filthiest hotel I have ever stayed at. If every room was not sold out in Pryor, we would have left and gone elsewhere. It's so bad that we debated sleeping in the truck instead of the room. There is black mold on the ceiling of the bathroom, the tile is disgusting and cracked, and the toilet runs. The sheets, duvet cover, comforter, and mattress cover were all stained in the same places, which means that they were not changed from the last guest before we were given the room. We had to have them all changed. The carpet was not vacuumed under the furniture. The AC was broken and we had maintenance come to fix it. She just jiggled the power cord underneath the unit. Turns out that this issue was ongoing for a while but never fixed. She said it happens all the time. If it happens all the time, why not just fix it? The best part of this fiasco was our toilet. It was constantly running when we checked in and you had to jiggle the handle to get it to stop. We told the manager about the issue the morning after we checked in and he said he would fix it. They managed to stop the toilet from running, but they caused a leak. We told the same manager about the leak the next day and his solution was to turn the water off to the to the toilet! We had no toilet for 3 entire days! They adlertise a swimming pool and a gym but both were out of order. One of the employees told us the pool had been broken for 5 years!

4/10 Poor

Cindi

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was courteous, friendly and helpful. The facility was not clean, not maintained and in need of repair. Stay here as a last resort.
Stayed 4 nights in Sep 2023

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Average hotel. Water pressure in the shower was very low.
Stayed 1 night in Sep 2023

2/10 Terrible

Aubrey

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Shelley

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
My first room was so bad (smell of funk, urine and mold) I asked to have my room switched. I have never had a hotel room smell so bad. Then they gave me a “suite” because there were no other rooms available. That room was “ok” but it didn’t feel clean. I never took my shoes off because of the floor. There where somewhat shady guests. It felt like a low-budget hotel. The elevator smelled of cigarette smoke
Stayed 1 night in Aug 2023

2/10 Terrible

Cody

Stayed 1 night in Aug 2023

8/10 Good

Karlie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

4/10 Poor

jeff

Traveled with family
Disliked: Property conditions & facilities
Hot breakfast was ok, just needed someone to attend it instead of having to go ask for help
Stayed 1 night in Jul 2023

8/10 Good

Thurmand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Sandra

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our check in was good. The receptionist was pleasant and helpful. But the hotel iitself was smelly and in various stages of disrepair. It was hard to sleep because of loud bangi g noises throughout the night. The bathroom was not as clean as I would have liked. Corners were dirty. The place needs a major renovation
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

8/10 Good

Latoya

Stayed 1 night in Jun 2023

10/10 Excellent

Joyce

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overnight stay 5/29/23
Pool and hot tub not working, closed Flies and spider in room Torn screen on AC unit-outside Very friendly staff Clean
Stayed 1 night in May 2023

2/10 Terrible

Vicki

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not stay here. I wanted a pool. They listed a pool. Got there and no pool. Said they had not had one for 5 years.
Stayed 2 nights in May 2023

4/10 Poor

Ashley Welch

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2023

6/10 Okay

Paxia

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

ROMAN, Plainwell

Stayed 1 night in Oct 2022

4/10 Poor

Eric

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Bath tub drain was clogged asked front desk to address the issue. Clog was not resolved during our 4 day stay.
Stayed 4 nights in Sep 2022

2/10 Terrible

Amber

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It would of been better if you pool wasn’t out of order
Stayed 1 night in Aug 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here because of a wrestling event! Great experience, desk clerk was amazing! Very nice place! Pool was not on but that was ok! She recommended places for us, chatted about our event and she made sure we had what we needed. Love this place
Stayed 1 night in Aug 2022

4/10 Poor

William

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor housekeeping. No hand towels or wash cloths. Room not made up at the end of the first night.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting and dilapidated
Also looks like pool has been closed for years.
Stayed 1 night in Jun 2022

6/10 Okay

Jay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room for improvement
Two things stood out to me during our stay, first was the lack of attention to detail when they cleaned the room before we arrived. First was the Dr Pepper behind the trash can. We also noticed the next morning that the shampoo had not been replenished but there was conditioner. The second was the general overall repair of the facilities. In our room the closet door would not stay closed, the TP dispenser was broken and the caulking in the bathroom around the corners looked sad. The staff was apologetic and were very pleasant but it seemed like they were limited on what they were able to do in regards to repairs. There is room for improvement.
Stayed 3 nights in Jun 2022

8/10 Good

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly nice! The property isn't too far from Tulsa and the rates are great. Nice continental breakfast in the morning, too!
Stayed 1 night in May 2022

4/10 Poor

Christine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst thing - very bad odor coming from sink when the water was turned on. Also black mold on bathroom ceiling, comforter needed washing, all carpets old, need replacing. This property desperately needs an whole building upgrade and a better manager. The breakfast was the best thing - scrambled eggs, sausage, toast, biscuits and gravy. The front desk attendant had to double cooking breakfast - she was really trying.
Stayed 1 night in May 2022

2/10 Terrible

Christina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comforter not washed properly
Stayed 2 nights in Apr 2022

2/10 Terrible

Jim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Book This Property
Booked this stay with our kids and grandkids specifically because they advertised an indoor pool. When we checked in around 7:30pm the pool was not working. When we got to our room the a/c was not working. And when we asked where we could find ice we were told the ice machines were not working. We told the lady at the front desk that we wouldn't be staying and wanted our money back. She said we would not be charged. Turns out I was charged because I booked through Hotels.com. Have called the property several times to get a refund and each time I've been told that the only person that can do that is VJ and as it turns out VJ is never available. Would never stay at this property again. Also, Hotels.com has been no help in this matter.
Stayed 1 night in Mar 2022

6/10 Okay

Andrea

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the stained up dirty towels. They only brought us 2 towels for a double queen room. Could've been cleaner
Stayed 1 night in Feb 2022

8/10 Good

Johnny

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Randy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Breakfast was Great! The carpeting needs replaced it’s pretty stained everywhere and it was disappointing the pool and hot tub were closed and that was one reason we stayed there the first picture on the ad was a picture of pool and hot tub. It should be a requirement to put on the ad it’s closed
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is awful
This was the worst place we have ever stayed. The floor we were on smelled of stale smoke and pot. We never had any room service the four nights we stayed for Born & Raised music festival. We had to either catch the ladies ‘cleaning’ other rooms or go to the front desk for towels/wash rags. The pool and hot tub were not in working condition. The breakfast was mediocre. Do not stay here!!
Stayed 4 nights in Sep 2021

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty, the pool was green but the a/c worked good. It’s just a bed shower and toilet
Stayed 4 nights in Sep 2021

2/10 Terrible

Tressa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crappy hotel.
Towels and wash cloths were dingy and stained. Door lock was damaged. Bed lines were dingy. Toilet leaked
Stayed 1 night in Sep 2021

8/10 Good

Norlene

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Electrical problem in dining area which resulted in poor quality of breakfast items. After we returned from breakfast, our key would not work and we had to return to lobby to have key reprogrammed. The TV remote did not work and the person at desk could not hear us when we tried to call the lobby. There is no bar in bathtub which makes it very unsafe to step in and out of tub for shower. The tub is narrow so it made it difficult to have room to shower. Room was clean and there was a sufficient number of towels.
Stayed 1 night in Sep 2021

8/10 Good

hayley

Stayed 3 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting hotel
The hotel was disgusting. There was mold everywhere and the room was filthy. Had to have the beds changed bc they were not clean and then we had roaches. The pool was closed which is why we picked the hotel and the water in it was green along with hanging cords from the ceiling. The breakfast was a joke and the beds were uncomfortable.
Stayed 1 night in Jul 2021

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No pool Not very clean Breakfast was excellent that was the o ly positive. I stayed in a non smoking room and the halls and everywhere smelled lime smoke
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Good value for the price.
Staff very friendly & courteous. Bed was average. Towels were clean, but some were stained. Room had microwave, fridge, hair dryer & coffee maker- good amenities. Room temp was fine, but AC may need Freon. We were traveling & this hotel was fine for 1 night.
Stayed 1 night in Jun 2021

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service, room comfort
June 2021
The check in was quick and efficient. They were able to accommodate two rooms next to each other for a family. Pool is still closed for covid for some reason, breakfast was not exciting, there was a hole in the wall, the dvr was thrown on top of the television on the wall, and the room had an odor.
Stayed 2 nights in Jun 2021

2/10 Terrible

DANE

Business traveler
Disliked: Cleanliness, staff & service
Night from Hell
I have stayed here many times but last night was the last time they changed my room three times because the TV wouldn’t work and none of the rooms have been vacuumed -also the hallways & stairway. Elevator floor is nasty. The desk person tried to enter my room not knowing that I was in the room and at 3:30 AM the sheriff knocked on my door because they thought I wasn’t supposed to be in that room. This place needs a good manager that will stay on top of the housekeeping. It could really be a nice hotel with a little work and management
Stayed 1 night in May 2021

10/10 Excellent

randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, very friendly staff. Pet friendly, a must!
Stayed 1 night in May 2021

6/10 Okay

kevin

Business traveler
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
No buisness center (ceiling fell in), pool out of order, hot tub no longer available (its covered up witb plywood), and the wifi is hit or miss (front desk cannot access router to reset.. Just keep trying)
Stayed 1 night in Mar 2021