Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
66% of guests recommend
3.2 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Jr from Veracruz Mexico

Do not stay here.

Posted Apr 6, 2014
Grimey filthy and no working air-conditioning room. Bell boy vallet boy very pushy I had to take 2 showers just to feel clean again after sleeping in that filthy bed. Don't stay at this hotel. You have been warned.
2 out of 5
by Gabe

Old and unattended

Posted Mar 20, 2014
Pros: location
Cons: Staff service
Location: Location ok, need to pay extra for parking.
Staff is impolite and unprofessional. Elevator doesen´t work properly. Telephone in the room doesen't work at all! Fixing work is going on with lots of noise. No towels in the room, etc..... Not going back!
4 out of 5
Recommended
for Everyone
by Norita from San Diego

walking distance to evertything

Posted Jan 15, 2014
Pros: That everything is in walking distance
Cons: That the room key didn't have to be reactivated daily
Location: The city, and the plaza
It was pleasant and nice, like that we got free meals and drinks at the bar daily as well.
2 out of 5
Recommended
for Everyone
by king from LA

closed to downtown

Posted Jan 8, 2014
Pros: friendly staff
Cons: elevator, badroom, entry doors do not open
Location: cathedral , zocalo and restaurants
the badroom needs a lot of work
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2014 on Hotels.com
4 out of 5
Recommended
by jorge majano from davie fl

great location

Posted Nov 15, 2013 on Hotels.com
Very nice hotel overall wouls staythere again
4 out of 5
Recommended
by Mr. Brew-Ski from San Diego

Four Blocks from Zocalo

Posted Oct 4, 2013 on Hotels.com
Centrally located. A few blocks from the Metro (Not for the faint of heart), two blocks from the Metro Bus , one form the local buses. Was given a free breakfeast & welcome drink upon arrival. Always felt safe. Taxis are metered so you do not have to barter- easiest & safest way to get around. Would have rated it less if more expensive- Thums Up, Great value for the price .
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2013 on Hotels.com
3 out of 5
Recommended
for Everyone
by king from LOS ANGELES

nice hotel for the money

Posted Sep 3, 2013
Pros: closed to everything
Cons: the badroom
Location: its closed to downtown
the hotel is old but clean, the disappointment was the toilet, didn't work properly
1 out of 5
by Hansel from Boston, Ma

The hotel was closed to everywhere

Posted Aug 13, 2013
Pros: the only thing that i love is nothing...
Cons: everything
Location: great location, close to the zocalo really beautiful..
There is many discrepancies on this hotel with the online offer, for example wifi in the online offer wifi for free but at the time of check in you are required to pay $35 pesos, not happy with that, there is no A/C in any room, overall this is the worst choice that i made in a hotel, i regret to purchase this package with this hotel. Really bothering noises from everywhere, i was move once from the room, as i told before not A/C so, with the heat of Puebla mexico in the night is really uncomfortable to sleep, another thing is that for most of the features of the hotel you have to pay separate, for example, gym there is a surcharge, steam room, also a surcharge, sauna also surcharge, no way that i return to that hotel, my next trip to Puebla, mexico will be to another hotel, to my friends never this will be a choice and i guarantee..