Ratings based on 38 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.6 Hotel condition
They paid and stayed.
by Jr from Veracruz Mexico
Do not stay here.Posted Apr 6, 2014
Grimey filthy and no working air-conditioning room. Bell boy vallet boy very pushy I had to take 2 showers just to feel clean again after sleeping in that filthy bed. Don't stay at this hotel. You have been warned.
Old and unattendedPosted Mar 20, 2014
Cons: Staff service
Location: Location ok, need to pay extra for parking.
Staff is impolite and unprofessional. Elevator doesen´t work properly. Telephone in the room doesen't work at all! Fixing work is going on with lots of noise. No towels in the room, etc..... Not going back!
for Everyoneby Norita from San Diego
walking distance to evertythingPosted Jan 15, 2014
Pros: That everything is in walking distance
Cons: That the room key didn't have to be reactivated daily
Location: The city, and the plaza
It was pleasant and nice, like that we got free meals and drinks at the bar daily as well.
for Everyoneby king from LA
closed to downtownPosted Jan 8, 2014
Pros: friendly staff
Cons: elevator, badroom, entry doors do not open
Location: cathedral , zocalo and restaurants
the badroom needs a lot of work
for Business Travelersby A verified traveler
Posted Jan 7, 2014 on Hotels.com
Recommendedby jorge majano from davie fl
great locationPosted Nov 15, 2013 on Hotels.com
Very nice hotel overall wouls staythere again
Recommendedby Mr. Brew-Ski from San Diego
Four Blocks from ZocaloPosted Oct 4, 2013 on Hotels.com
Centrally located. A few blocks from the Metro (Not for the faint of heart), two blocks from the Metro Bus , one form the local buses. Was given a free breakfeast & welcome drink upon arrival. Always felt safe. Taxis are metered so you do not have to barter- easiest & safest way to get around. Would have rated it less if more expensive- Thums Up, Great value for the price .
Recommendedby A verified traveler
Posted Oct 3, 2013 on Hotels.com
for Everyoneby king from LOS ANGELES
nice hotel for the moneyPosted Sep 3, 2013
Pros: closed to everything
Cons: the badroom
Location: its closed to downtown
the hotel is old but clean, the disappointment was the toilet, didn't work properly
by Hansel from Boston, Ma
The hotel was closed to everywherePosted Aug 13, 2013
Pros: the only thing that i love is nothing...
Location: great location, close to the zocalo really beautiful..
There is many discrepancies on this hotel with the online offer, for example wifi in the online offer wifi for free but at the time of check in you are required to pay $35 pesos, not happy with that, there is no A/C in any room, overall this is the worst choice that i made in a hotel, i regret to purchase this package with this hotel. Really bothering noises from everywhere, i was move once from the room, as i told before not A/C so, with the heat of Puebla mexico in the night is really uncomfortable to sleep, another thing is that for most of the features of the hotel you have to pay separate, for example, gym there is a surcharge, steam room, also a surcharge, sauna also surcharge, no way that i return to that hotel, my next trip to Puebla, mexico will be to another hotel, to my friends never this will be a choice and i guarantee..