Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Mexico City.

Ok the Hotel

Posted Jul 7, 2014
I spected that staying in Camino Real Will be a better experience, unfortunately there are other cheaper hotels with better rooms, service and and confortable. They didnĀ“t give me wiffi, they wanted to charge for it.
4 out of 5
Recommended
for Everyone
by Vallartense from Puerto Vallarta

Comfortable hotel but not close to tourist areas

Posted Feb 2, 2014
Pros: good breakfast buffet (tho a bit pricey), comfortable room except for the hard bed.
Cons: Provide a coffee maker and free wifi.
Location: On a very busy boulevard overlooking a golf course. Nothing with walking distance except for a small super market. Historic center by cab.
We received a room upgrade (Expedia Elite VIP hotel) and were very pleased with the spacious suite. As in most of the more expensive Mexican chains, the room was short on some of the comforts and extras found in other chains: the usual hard mattresses, no free wifi, no coffee maker or microwave. Service was very good, and the restaurant food was of good quality. The hotel is located on a very busy boulevard overlooking a golf course and an expensive neighborhood. However, except for a small supermarket next door, nothing is within walking distance. It is a short cab ride to an upscale mall and about a 20 to 30-minute ride to the historic center.
4 out of 5
Recommended
for Everyone
by Tom from Ohio

Great hotel close to the factories I visited.

Posted Jan 27, 2014
The hotel is very nice and the staff was courteous and helpful.
4 out of 5
Recommended
for Everyone
by andres

This traveler left a rating score only Posted Jan 2, 2014
5 out of 5
Recommended
for Families
by Pablo salazar from Monterrey

Excellent for families. Great location

Posted Dec 31, 2013 on Hotels.com
Very good and convenient hotel. Excellent location. Great food, a bit pricey. Good value for money rate.
3 out of 5
by A verified traveler

Wifi charged?

Posted Dec 16, 2013
Pros: Comfort
Tey have a fee for using internet.. awfull
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2013
Pros: Good service in restaurant
Cons: Front desk personnel are challenged; operator could not place a call to Canada
2 out of 5
by A from NYC

Horrible Hotel Staff Service

Posted Nov 26, 2013
Pros: The room was nice and clean and that's about it. Maybe it took them 2 hours to clean my room.
Cons: FREE WIFI. I think this is the only hotel that I've been to that doesn't have WIFI. Even a tiny hotel in the middle of nowhere has FREE WIFI.
Location: there wasn't much to do near by...at least within walking distances. There are a few things a couple of miles away.
80% of the staff was rude. You would expect a certain amount of professionalism in a hotel like Camino in Mexico. I thought the staff was extremely rude. Looked like everyone working there was having a crappy day. Plus, I had to wait 2 hours before I got into my room.
3 out of 5
Recommended
by adel from dearborn mi

not best location

Posted Nov 18, 2013 on Hotels.com
ok nothing special
1 out of 5
by Ire from Mexico

This traveler left a rating score only Posted Oct 20, 2013