Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by Charles Lovell from New orleans

And the best restaurant in Puebla

Posted Dec 2, 2013 on Hotels.com
This hotel is very charming, in an excellent location for seeing the art and cultural treasures of Puebla, a world heritage sight. You will enjoy the beauty of the hotel, and as a bonus the restaurant has the very best food in the city with a mole to die for.
4 out of 5
Recommended
for Couples
by Tinkerbeth from Mexico City

Beautiful antique hotel

Posted Jul 8, 2013
The hotel is in an old house, filled with antiques, with only 8 rooms. Beautiful place and excellently located, right in the heart of Puebla, you can walk almost everywhere. The first room we had had a problem with the plumbing, no hot water and a foul smell, so we were changed to another room. The personnel is very nice and the food is excellent. The candies that were in our room when we arrived were the best! The hotel could use some fixing up, for example the bathroom door in the restaurant is patched up with toilet paper!! And this is supposed to be one of the best boutique hotels in the city.
5 out of 5
Recommended
by Pamela from Dublin

Great hotel!

Posted May 12, 2013 on Hotels.com
Lovely hotel with friendly staff. The reception area is a small antique shop, very quirky. Rooms are very spacious. Good is also great.
4 out of 5
Recommended
for Everyone
by Ron from Shawnigan Lake, BC V0R, Canada

Oasis

Posted Mar 5, 2013
Pros: small, and personal yet you have your own space.
Location: about 3 blocks from the Zocolo and the market on the weekend is all around. with many locations to stop for a coffee or a drink
The hotel was a pleasant surprise at the end of a long travel day. The staff greeted and presented themselves as if they were proud to be of service. The english spoken by the daytime staff was very helpful in my quest for points of interest. They also made suggestions that made my adventure more pleasing. I stayed in room number 7 with a small balcony over the callejon with temporary parking only in front of the hotel and limited one way traffic. I am a light sleeper so I always take ear plugs but only used them when I turned in early or wanted to sleep in late, the middle of the night was dead quiet and I slept well in the comfortable bed, they even offer a selection of pillows. They had a coffee maker with choice of decaf and assorted teas. They had a generous supply of water bottles in the room that were replaced every day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stylish, friendly and wonderful restaurant

Posted Nov 11, 2012
Stylish hotel; extremely friendly and helpful. The food is sublime -- one of the best in town, with brilliant service and a house mole sauce to die for. Two downsides: the room, being colonial, is gloomy; and because it is a restaurant it's noisy till 10pm. But if you can live with those, a fabulous hotel and superb value.
5 out of 5
Recommended
for Everyone
by A verified traveler

Unsurpassed service in an historic environment

Posted Sep 26, 2012
Cons: The merrymaking on the streets.
The staff was wonderful. The food excellent. My thanks to everyone.
4 out of 5
Recommended
by Richard

choose your room well and be very satisfied

Posted Jun 13, 2012 on Hotels.com
First room we were assigned had no fresh air window and was dark. It gathered kitchen smells fron the internal enclosed courtyard. Once we explored other options we were very happy as the next room had good daylight that was easy to control with excellent shutters and good sound proofing. Service was of very high standard. Restaurant was excellent with local cuisine. Very satisfied, but this was conditional on the choice of room.
5 out of 5
Recommended
for Business Travelers
by Ernie

Great boutique hotel, in wonderful location

Posted May 19, 2012 on Hotels.com
Great location, excellent restaurant and service overall!
5 out of 5
Recommended
by A verified traveler from Seattle, WA

BIT OF LUXURY WITH THE ANTIQUE TOUCH

Posted Nov 22, 2011 on Hotels.com
We usually spend less when traveling, but this was a splurge that was worth it. Lovely, beautifully furnished, full of antiques and art and excellent service. Plus, one of the best restaurants in town right there! And the included breakfast was from the full menu. Delicious! I wish the bed weren't so hard, but that's always just a personal preference. It was a beautiful, spacious room. So enjoyed it!
5 out of 5
Recommended
by A verified traveler from Tacoma, WA

Best 250 year old hotel in Mexico

Posted Aug 5, 2011 on Hotels.com
This hotel makes you feel that you are staying in a mansion from Spaghetti Westerns or that you are in a renovated church for 1800s. It is a wonderful boutique hotel with a great restaurant, knowledgeable staff, awesome location, clean room, and almost every modern comfort. However the room was a little warm, could not get the AC to get the room any cooler than 74 degrees F. It was also lacking a refrigerator and a safe. Finally the WiFi was available, sketchy at time but still available. All in all a great vacation location, not the best for business.