Ratings based on 245 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
96% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from lafayette, in

2 wk trip

Posted Jul 29, 2015
Staff went out of there way to help us, nice shower. Laundry facilities were very clean. Manager helped by giving everything to make sure I had to get laundry done
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Wonderful

Posted Jul 26, 2015
My family and I were comfortable and enjoyed our stay. This is our spot to stay when we go Pueblo.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Our stay was very nice

Posted Jul 4, 2015
Pros: Location and cleanliness
Cons: Can't think of anything at this time
Location: Shopping and dining choices excellent
Hotel staff met all our needs and were ready to help when needed.
Comment from Hotel Management
Jul 9, 2015 by Lori, Sales Department, Hotel Management
Hi Lana, thank you so much for choosing our hotel and we're so pleased you enjoyed your stay. We wish you safe travels back to Oregon and hope you visit us again the next time you are in our area.
4 out of 5
by A verified traveler from Canton, GA

Nice enough

Posted Jun 30, 2015
Hotel was nice enough. Room was clean. Beds only have a thin spread. If your looking for a fluffy duvet, you won't get it here. Air conditioner unit in the room is loud. Walls are thin and you literally can hear conversations and every person as they walk by the room. It is right beside a train track. The room would rumble loudly during the day when a train would pass. I'm a hard sleeper so I didn't notice it at night. Front desk staff was nice, but the cleaning crew were busy gossiping and cussing.
Comment from Hotel Management
Jul 2, 2015 by Management , Hotel Management
Hello and thank you for taking the time to complete the on line survey. We appreciate you bringing to our attention the issue with the cleaning staff and the General Manager has already addressed the issue. We hope you consider staying with us again in the future and hope you have a great summer.
4 out of 5
Recommended
for Everyone
by A verified traveler from austin, texas

hard to reach from road, but quite ez to get back

Posted Jun 20, 2015
Cons: breakfast was disappointing
power went out from thunderstorm, didn't come back on till 4 am
Comment from Hotel Management
Jun 30, 2015 by Lori J, Hotel Management
Dear Jeff, we do apologize for any inconvenience due to the power outage. Unfortunately there are some things out of our control and mother nature is one of them. We appreciate you completing the survey and hope you choose us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Jun 13, 2015
Everything was comfortable and clean. Staff was nice
Comment from Hotel Management
Jun 30, 2015 by Management, Hotel Management
Thank you! We truly appreciate your feedback and hope you have a great summer!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 8, 2015
I was surprised that it was quiet even neext to the railroad track
Comment from Hotel Management
Jun 14, 2015 by Management, Hotel Management
Thank you for completing the survey. We are so pleased you enjoyed your stay and hope you visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Lamar, CO

Nice place.

Posted Jun 4, 2015
Pros: Comfortable room and bed. Breakfast.
Cons: Not much. No issues.
Location: Good shopping. Movie theater. Pueblo reservoir where you can walk, bike on a nice trail or fish. Arkansas River Walk. Good restaurants.
This was a nice place to stay. Nothing fancy, just comfortable. It was clean. The staff were friendly and helpful. The breakfast was good with nice variety....more than just doughnuts and toast. Decent price.
Comment from Hotel Management
Jun 9, 2015 by Management , Hotel Management
Dear Ray, thank you for your comments! We truly appreciate it and hope you visit us again the next time you are in our area.
3 out of 5
by A verified traveler

Hotel was extremely close to busy railroad!!!!

Posted May 29, 2015
Trains were loud and frequent. Room was very cramped and felt suffocating. Entire facility claimed to be non-smoking, but hallways smelled of stale ashtrays.
Comment from Hotel Management
Jun 4, 2015 by Management, Hotel Management
Dear Jennifer, we apologize you did not enjoy your stay with us. We strive to provide the best accommodations possible and hope you reconsider staying with us again in the future so we may provide you with a better experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Close to shopping and restaurants.

Posted May 25, 2015
Clean and modern. Friendly staff. Convienant Location. Only issue we had was the pillow They're not even full size.