Lounge
Check availability

Reviews of Courtyard by Marriott Pueblo Downtown

3 out of 5
Courtyard by Marriott Pueblo Downtown
110 West 1st Street/City Center Drive, Pueblo, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1001 reviews" "
Rating 8 - Good. 273 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool and hot tub were closed and red flagged by the state.
Stayed 1 night in Apr 2024

10/10 Excellent

tiffani

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean. The facility was nice and so was the staff
Stayed 1 night in Mar 2024

10/10 Excellent

Kandice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service! Service staff has gone above and beyond expectations and standards to give me all the help I’ve needed! I will definitely be booking again when I need to be in Pueblo

4/10 Poor

Larry

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Area felt unsafe, property was outdated, bathroom toilet was not functioning properly, black out curtain was off track so we couldn’t open one side, there were 3 sharing room but only cups for 2, first hotel we have stayed in 20 stops that did not offer coffee in the lobby. Also first one without comp. breakfast.
Stayed 1 night in Apr 2024

4/10 Poor

Renee, St. Louis

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Very helpful and kind. The food and drinks at the bistro were fantastic. The hotel itself was conveniently located, just had trouble parking one night but other than that I really enjoyed my stay! I felt safe due to key card required access after a certain hour, room was clean & comfortable, and I was able to have the hot tub to myself one night (bonus perk). Overall, highly recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yvonne

Stayed 1 night in Mar 2024

8/10 Good

Anthony

Stayed 2 nights in Mar 2024

10/10 Excellent

Avery

Stayed 3 nights in Feb 2024

6/10 Okay

Bernadette, Colorado Springs

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The bathroom in room could be cleaner and the guy that was at the front counter was not very nice. He did not make me feel welcome or tell me anything unless I asked. When I asked about complimentary water bottle he asked for my bonvoy number which I do not know but I know he could look it up by email and he did not offer.
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024

10/10 Excellent

Doug

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Doug

Stayed 10 nights in Jan 2024

6/10 Okay

Jeremy

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised all around. Attentive and friendly service, the room was clean and well maintained. Used the pool / hot tub both days and was impressed with how clean the area was. Would recommend the facility for it's quality and location.
Stayed 2 nights in Dec 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We faced the street and had a great deal of road noise
Stayed 2 nights in Jan 2024

6/10 Okay

Jamie

Liked: Cleanliness
Breakfast is not included. I would not have booked at this hotel had I known this. The location is very convenient and accessible.
Stayed 1 night in Dec 2023

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joylene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing! Amenities and cleanliness is awesome. As long as you don't mind the bums. Lol
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Susan

Stayed 1 night in Dec 2023

10/10 Excellent

Dee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Batista checked us in and was GREAT 👍
Stayed 1 night in Dec 2023

8/10 Good

Eric

Business traveler
Liked: Staff & service, property conditions & facilities
It is a ghost land around the hotel except for a gas station blaring opera music to keep the homeless away. Parking is very limited, and wasn’t super excited to park across the street in a sketchy lot.
Stayed 2 nights in Dec 2023

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Santosh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, comfortable bed, nearby walkable place
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Denise

Traveled with family and small children
Liked: Cleanliness, staff & service
The towels were very worn - we could see through them - and they were stained. There was a yellow stain on the ceiling. The heat blew cold air - this was even at 74 degrees on the thermostat. The toilet didn't flush well, and the sink was slow to drain. The coffee cup lids in the room didn't fit the cups. We really didn't feel like this room was worth the money we paid for it.
Stayed 1 night in Oct 2023

8/10 Good

Shyang

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They used too much fragrance throughout the property, which is suffocating.
Stayed 1 night in Oct 2023

10/10 Excellent

kenneth, Espanola

Wonderful location near River walk.
Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Stayed 1 night in Oct 2023

10/10 Excellent

George, Camarillo

Stayed 1 night in Oct 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
EnjoYes our stay
Stayed 1 night in Oct 2023

10/10 Excellent

Jaime

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was convenient
Stayed 1 night in Sep 2023

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convient
Stayed 1 night in Oct 2023

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice rooms, great pool and spa. Neighborhood a bit run down, dirty.
Stayed 1 night in Sep 2023

4/10 Poor

Carrie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Besides the homeless population it was ok. The price was too high
Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME STAFF
Staff was AWESOME at the Front Desk!!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
last minute reservation; great location for what we needed and bed was super comfy. Will stay again
Stayed 1 night in Sep 2023

8/10 Good

Jeanine, Pueblo

Stayed 1 night in Sep 2023

6/10 Okay

Jill

Stopped food early, very inconvenient!
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Stayed 1 night in Sep 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Caesar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was very dirty in the room
Stayed 2 nights in Sep 2023

4/10 Poor

Marissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Sarah

Stayed 1 night in Aug 2023

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, room comfort
No breakfast
Free breakfast should be included to compete with other hotels nearby
Stayed 3 nights in Aug 2023

6/10 Okay

Joseph

Liked: Room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Learn from my mistake.
Parking is ridiculous. Bad part of town. Was warned not to let unaccompanied females to walk be alone at night. Water pressure takes your skin off. Water temperature in the shower is either frigid or scalding. There was two body washes and a conditioner in the shower. There is a smell in the hallways. TV ghosted. Had to unplug. Although it seems clean at first sight, upon further examination it was not clean at all. Have attached a picture of what was on the blackout drapes. Bed was lumpy and uncomfortable. Couldn’t check out fast enough. I truly expected better from Marriott.
Stayed 1 night in Aug 2023