“slightly unhappy”

I have always enjoyed my stay at all Hilton Hotels however there seems to be a problem with the door connected to room 519. We always made sure that the door was securely shut when leaving the Hotel . upon our return, to our dismay it was always left slightly ajar. We believe that this happedned whenever the maid cleaned the room. Each time we complained, about the issue of the open door. Please keep in mind that we do not feel that the maid is at fault. There is (we belive) something wrong with the door jam. The issue was not addressed by sending maintenance to look at the situation. I must say that we were unnerved by the two incidents. Sincerely Written

“Nice stop!”

Rooms were comfortable, hotel clean. Pool and fitness center were awesome.

“Problems”

It started when I walked up to the front desk - it was pretty obvious that the woman at the front could care less about customer service and was just waiting to get out of there ( which she did after I checked in)! The bed was uncomfortable ( my feet were higher than my head - a big problem if you wanted to lie down and watch tv!). And the shower didn't work properly. It had one of those buttons you pull up to make the water come out of the shower head, not the tub faucet. After pulling on it, there was more water coming from the tub faucet than the shower! Try rinsing out shampoo! The final blow was that EVERY soda machine in the building had an " out of order" sign on them AND there wasn't a regular, fully sugared, caffeinated soda to be had ( think regular pepsi or coke). When I mentioned it to the front desk clerk (guess who that was!), all I got was a blank stare and directions to the closest convenience store...

“The hotel was excellant!”

The hotel had was great. The location was easy to find. The food was great. Enjoyed our stay.

“Great spot to stay in PUEBLO”

We used this as a quick weekend getaway with the kids. Let the kids swim in the pool until they wanted to get out (hours and hours of play). Room was nice, updated, and clean. Bed was very comfortable...

“Good time”

It was great we arrived late everything was ready our rooms were cool not stuffy. The pool was a nice change from the heat. The beds were very comfortable. The rooms were nice and relaxing. The desk staff was great at suggesting good local places to eat.

“"Exceeded My Expectations"”

The hotel staff was very nice. I can't stress enough how important it is for the front desk person to greet customers with a friendly smile. Everyone we encountered was smiling, helpful, and doing a fantastic job. The room was great! That was the most comfortable hotel bed I had ever slept in.

“Victor O.”

Over all this hotel was real good.