Ratings based on 412 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Ideal location in Madrid

Posted Feb 22, 2015
Pros: Location, helpful staff, good WiFi.
Cons: Tone down the strength of the fragrance in the lobby.
Location: Plaza Mayor (and the market just beyond it). Puerta del Sol for activity and convenient metro & cabs.
This review is from an off-season (February) stay. The location of this hotel was perfect for us: just steps away from Plaza Mayor and a few minutes' walk from Puerta del Sol. We enjoyed the fact that the street got a little busy in the evenings yet we were able to sleep well as our 5th floor room was far from the noise. The hotel staff was extremely helpful and polite. The only drawback, we felt, was that the fragrance pumped into the lobby was overpowering. We considered the Petit Palace Posada del Peine to be an excellent value.
Comment from Hotel Management
Mar 6, 2015 by David, Hotel Management
Dear L, first all, thank you for choosing us for you stay in Madrid, and thank you for sharing your comment abaut our hotel. We are very happy that you had a nice stay with us, and you could enjoy of our service and central location.Thank you.We hope see you soon again.Best regards.Maria Garcia.Fornt Desk Manager.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Nice location

Posted Feb 12, 2015
In the middle of most sightseeing location, it is very good. Room is clean and nice.
Comment from Hotel Management
Mar 6, 2015 by David, Hotel Management
Dear Mandy,fist all, thank you for choosing us for your visit to Madrid and thank you for sharing your experience about your stay in our hotel.We are very happy to know that you had have a nice stay with us, and that our central location allowed you visit the city easily. Will be a pleasure see you again.Thank you.best regards.Maria Garcia.Front Desk Manager.
2 out of 5
by A verified travelerfrom M

Ubicación inmejorable. Habitación incomoda

Posted Feb 2, 2015
La habitación era súper chiquita y para ser un 4* no tenía dicha comodidad. Tuvimos problemas con las luces y la cisterna del baño. No se corresponde con las estrellas que tiene. Lo mejor, la ubicación .
2 out of 5
by A verified travelerfrom roma

ottima solo la posizione

Posted Jan 12, 2015
Pros: la posizione
Cons: forte odore di fogna nella hall
Location: posizione centralissima
periodo di capodanno 4 notti in camera interna. non ho piu nuklla da aggiungere
Comment from Hotel Management
Jan 27, 2015 by David, Hotel Management
Caro Filippo, Grazie per il tuo commento. Un saluto.Maria Garcia. Front Desk Manager.
3 out of 5
Recommended
for Everyone
by A verified traveler

Albergo centralissimo ma nn rispecchia le 4 stelle

Posted Jan 4, 2015
Pros: La centralità per girare Madrid
Cons: Rifare gli arredamenti nelle stanze e nei bagni
Location: Centralissimo con la fermata Vodafone sol che tre linee del meto
Si trova nel centro di Madrid ma lascia molto a desiderare come pulizie e arredamento delle stanze un po' vecchio
Comment from Hotel Management
Jan 27, 2015 by David, Hotel Management
Gentile Cliente, grazie per il tuo commento, per noi è molto importante conoscere il vostro input dell'utente e arrosto per migliorare. Grazie.Un saluto.Maria Garcia. Front Desk Manager.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin USA

Posted Dec 23, 2014
The hotel is a great location for all the activities around the plaza and surrounding area. Easy walking to shops and restaurants. The interior was modern design and had great views from the windows.
Comment from Hotel Management
Dec 26, 2014 by David, Hotel Management
Dear Mark, Thank you fro chossing ofr you stay in Madrid, and thank you for you comment, all opinions are important for us to improve our serivce. We are happy that you stay in our hotel was nice, and our great locartion have you been permitted dicover the city walking.Thank you again, and we hope see you soon at or hotel.Best regards. Maria Garcia. Front Desk Manager.
5 out of 5
Recommended
for Personal Event
by Michalfrom Brussels

In the center of events

Posted Dec 16, 2014 on Hotels.com
Perfectly located, with a very nice interior design.
Comment from Hotel Management
Feb 21, 2015 by David Chia, Hotel Management
Dear Michal, Thank you for chossing for you stay in Madrid. We are very happy that your experience in our hotel was nice, and that out located permitd you visit the city walking. We hope see you again soon. Bes regards. Maria Garcia. Front Desk Manager.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Nov 25, 2014 on Hotels.com
Comment from Hotel Management
Feb 14, 2015 by David Chia, Hotel Management
Dear guest, Firstly I would like to thank you for choosing us, and for spending your time leaving your oppinion.It is really important for us, as it helps us to improve our service. Best regards, Maria Garcia Front Desk Manager
4 out of 5
Recommended
for Couples
by Harrifrom Espoo

Erinomainen sijainti

Posted Nov 25, 2014 on Hotels.com
"Small Interiör" huone oli todella pieni ja näkymä takapihalle. Huoneen ulkopuolella ja huoneessa oli huono haju, samoin ala-aulassa hissin lähellä. Saimme kuitenkin vaihdettua huoneen parempaan. Huone oli myös pieni, jossa oli ranskalainen parveke rauhalliselle kadulle.Huone oli siisti ja erityisesti wc ja suihku mukavia. Äänieristys ei hyvä, muttei häirinnyt. Receptionissa ystävällisiä. Aamiainen monipuolinen. Erinomainen sijainti!
Comment from Hotel Management
Feb 7, 2015 by David Chia, Hotel Management
Dear Harri, Thank you for your oppinion about our hotel.We are happy to know that finally your stay with us was nice, and that , our grat location permit you visit the city easily. However, we have noted your comments to work and improve. Thank you for again for you cooment and we hope see you again. Best regards Maria Garcia Fornt Desk Manager
4 out of 5
Recommended
for Getaway With Friends
by Anafrom Brasil

Nice chain hotel

Posted Nov 19, 2014 on Hotels.com
nice hotel, but not perfect... excellent location, excellent breakfast, but service could be a bit better... good value for money.
Comment from Hotel Management
Feb 7, 2015 by David Chia, Hotel Management
Dear Ana, Thank you for you comment, it´s very importan for us. We are happy that the hotel, overall liked you, and that you had a nice stay.We work daily to improve our serivce. It will be a pleasure to see you back in our Petit Palace Posada del Peine. Best regards, Maria Garcia Front Desk Manager