Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Carolina from Santiago
Terrible service. The manager was never in the hoPosted May 1, 2013
Pros: The decor.
Cons: The service, the brackfast, the pool.
Location: A little bit off hand and no great view.
Terrible service, problems with the water, one day we didn't have hot water. No concierge to book a ticket. The heated swimming pool was cold. The breackfast was supposed to be a buffet and they decided when there was low ossupancy to eliminate the buffet. Terrrible service. The loccy was cold and they never lighted the fireplace.
for Everyoneby Traveller from England
Brilliant stay!Posted Apr 11, 2012
Pros: The quality of the room
Cons: Menu for room service needs some price updating.
Location: Nice view of the sea if you have a room on that side of the hotel.
This hotel was amazing and I had a brilliant stay there. The room was clean and spacious, the tv worked well and had perfect picture quality (which is usually something I find let's other hotels down), the shower was powerful and easy to get a good temp and most of the inside pool was empty and all mine for my entire stay. FYI if coming from the bus station with bags take a cab as the hill is steep.