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Pool was great and their was a wide selection of food at the buffet restaurant. Would definitely stay at this hotel again.
I wish the staff was more friendly. None one Took the time to explains our benefits we found out we have free continental breakfast after the third day. The Lady was the only person gave us information when we ask. Nobody say hello when we get in or out the hotel. Btw towel were never change we use ...
Right on the beach, beautiful views. Rooms are basic but very clean. The only issue was the shower, the water never got past lukewarm and it has very low pressure. The staff are very friendly and accommodating. I would also recommend the spa, the massage was awesome.
We stayed there in April 2017. The hotel was much better than I expected! Nice food, nice beach and close to Playa del Carmen.
Trip was great, food was incredible however when we checked into our room, we noticed we had an 'adjoining' room for families and we were in the 'kids' side. There was no alcohol in our fridge, our robes and slippers were kids sizes and the liquor cabinent was locked. We called the operator to have ...
Incredibly friendly staff and it was very close to the beach. The main pool with the infinity edge really gives a great view of the ocean, so it provides a nice picturesque area if you aren't too keen to be in the ocean all the time.
We stay for 6 nights in may 2017, our room has an awfull view, the quality of Food is terrible and the Prices are very high like if you are not in Mexico, so we go to Playa del Carmen for meals, is a hassle to go out the hotel, you need to wait at least 10 min for a cart to drop you in the lobby ...
Good place to stay for two days (no more) and explore the city and beaches/parks around. Small pool, breakfast very good but no dinner available. The location is perfect if you have a car.
Food was excellent and staff accommodating Hotel was a little dated and could use a little updating. Overall nice trip! Would go back to playa for sure!
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