Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Families
by A verified traveler

Fabulous views!

Posted Feb 25, 2013 on Hotels.com
Excellent hotel with fabulous views...worth paying the extra bit for waterfront room. Would stay there again.
5 out of 5
by A verified traveler

Hotel Puerto Natales

Posted Nov 11, 2011 on Hotels.com
Fantastic location rooms very spacious clean confortable.Food magnificent and service outstanding.Will recomend to everyone.
5 out of 5
by A verified traveler from Denver, CO

What a lovely hotel

Posted May 13, 2010
This hotel is gorgeous - very modern, tasteful, and the staff is attentive and try to please. The location is really lovely, especially if you can land a room facing the bay. The included breakfast was splendid including made to order omelets, several fresh juices, meats, cheeses, cereals, etc. It was a nice spread and open for hours in the morning. The only complaint I have was during my initial stay (I was there twice, before and after treking the W in Torres del Paine). The shower had very little pressure. It was more of a weak garden hose than a shower. It looks like the rooms are being updated. The second time around my shower was the rain drop kind where the water falls vertically from a large head. It was wonderful, especially after having spent 6 days walking. An example of their hospitality: I was sold the wrong electrical converter before arriving. I asked if they had one. They couldn't locate it, but said they would continue to look. Upon returning later that day a person who I had not spoken to about it saw me and gave me a converter to use.