Ratings based on 270 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom corvallis, Oregon

Beautiful resort right by the beach!!

Posted Mar 27, 2015
The hotel is beautiful. It's a really nice facility. They keep the grounds and pool very clean. The service is not the best for such a nice resort. I'd definitely stay there again. It's right by the beach. Amazing view from my room! Bring coffee, there's no coffee in the rooms.
4 out of 5
Recommended
for Families
by A verified travelerfrom Tucson, AZ

Spring Breakers paradise

Posted Mar 26, 2015
Pros: The view and amenities.
Cons: Friendlier staffs.
Location: Next to the beach and located where all the other hotels are.
My friends and I enjoyed our stay here during our spring break. Super nice and beautiful hotel. The view was amazing from the 10 floor where we stayed at. The only thing we didn't like was the staffs. They were very strict about everything, but I guess it's for our safety. The front desk people weren't very welcoming and took forever to get us checked in. Check in starts at 11am but we couldn't get into our room until 4pm. So we had to wander around for a couple hours. Other than that, I would stay again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom phoenix Az

Very nice comfortable and super helpful staff

Posted Mar 26, 2015
Definitely will come back, the staff make us feel very safe and comfortable, I might suggest to get more garbage cans around the pool and jacuzzi area, overall great experience!!
1 out of 5
by A verified travelerfrom SF

Worst Hotel Ever

Posted Mar 25, 2015
This was the worst place I have ever stayed. They tried to charge me $800 for a rip in the mattress that was there before my arrival. They also tried to charge me for "ruined" towels. They said that the towels could not be fixed because my daughter got some of her makeup on them after her shower. After leaving the hotel I came home to find over $200 in charges that were unauthorized. after a week talking back and fourth with my bank I got my money back and then had to get a whole new card. It is not worth your time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful resort right on the beach

Posted Mar 23, 2015
We arrived and our room was booked for a different day but the staff was able to fix the reservation and even received the keys to the condo 5 hours earlier than check in. Awesome 2 bedroom condo with a spectacular view of the sea. 1 of the rooms had a queen size bed with its own private bathroom and shower while the 2nd room had a bunk bed with a pull out bed good for 3 people and also another smaller room with a bunk bed for the kids. We enjoyed our stay and highly recommend
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
The resort overall was great, the condo itself had minor issues like burnt light bulb, broken headboard in all three bedrooms, burnt comforter. We enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

ocean view

Posted Mar 16, 2015
Pros: Great for anyone of any age!
Cons: More bartenders down at the bar.
Location: Bars, clubs, swimming, and just relaxing.
It was awesome! Plenty of things to do with family and friends like going out to the pool or Jacuzzi and drinking.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix,AZ

Wonderful Hotel Wonderful Views

Posted Mar 16, 2015
A group of friends and I reserved the largest suite they had thinking we would be able to get past the 25+ check in rule, that was not the case do not rely on your ability to do that. Luckily we had some relatives out there who checked us in but the hotel is the best in Mexico. Friendly, trustworthy staff. Wonderful views and pools and a great location. It is a bit far from the clubs and what not but they will call you a taxi. As soon as we walked into our room we were overtaken by the beautiful views, the cleanliness and the fact that it was a condo, we had a washer and dryer and luxurious walk in bathrooms with flat screens and you name it. This hotel has everything you will ever need at its finest. Overall a wonderful hotel and I will definitely be coming here every time I go to rocky point.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

Beautiful rooms, nice staff. Close to beach.

Posted Mar 16, 2015
Pros: Beautiful rooms, good food, room service, very clean, workers always working to keep it safe and nice. Beautiful pools as well as right on the beach.
Cons: Had to ask for wash/face cloths. Also some dish soap and a sponge or kitchen scrubbie would be nice too.
Location: Close to other cool restaurants and night life in the area of Puerto Penasco. Wrecked at the Reef is a fun bar and restaurant!!
Had another great time at Las Palomas highly recommend it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom m

Great Hotel!

Posted Mar 16, 2015
The rooms were super clean. The staff is outstanding. They cater to your needs 100% . I would recommend this hotel to my friends and family.