On the beach, white sand, sun loungers, beach towels
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Reviews of Hotel Villa Taina

3.5 out of 5
Hotel Villa Taina
Apartado Postal 337, Cabarete, Puerto Plata

Reviews

8.2

Very Good

Rating 10 - Excellent. 82 out of 198 reviews" "
Rating 8 - Good. 73 out of 198 reviews" "
Rating 6 - Okay. 28 out of 198 reviews" "
Rating 4 - Poor. 3 out of 198 reviews" "
Rating 2 - Terrible. 12 out of 198 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

Henry

Stayed 1 night in Aug 2022

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a kite vacation. You can launch directly in front of the hotel and can rent lockers from them to store your gear. The room itself was very nice and clean. My only complaint was that the AC was stuck at 18C, which was way too cold (but then again I never asked them to try to fix it so part of it is on me).
Stayed 4 nights in Jul 2022
Response from Yours Villa Taina Team on Aug 5, 2022
Deir Liliana, Thank you for staying with us. Thank your for comment and we will check on ac.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very attentive staff. Clean and tidy facilities.
Stayed 1 night in Jul 2022
Response from Yours Villa Taina Team on Jul 5, 2022
Thank you for staying with us!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the beach and has some cozy bar and restaurants by the sand. Water sports and teachers also on hand.
Stayed 1 night in Jun 2022
Response from Yours Villa Taina Team on Jul 1, 2022
Dear Alfredo, Thank you for choosing us!

2/10 Terrible

MICHAEL, Bronx

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience No PARKING THE ROOM ASSIGNED WAS ON THE TOP FLOOR NO ELEVATOR THE ROOM WAS NOT AS EEXPECTED THEROOM WAS D
Stayed 2 nights in Jun 2022
Response from Your Villa Taina Team on Aug 9, 2022
Dear Michael, Thank you for your email. Our Premium Category is located as described on top floor. As we have groundfloor, first, second and third floor we would recommend a superior oceanfront requesting a ground or first floor.

6/10 Okay

Francisco, Lake Worth

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Some how clean, staff was very pleasant, our room was extremely noisy, beach equipment very old, as well as the beach bar seating area, mayor problem is the parking situation.
Stayed 2 nights in Jun 2022
Response from Yours Villa Taina Team on Jul 1, 2022
Dear Francisco, Thank you for your comments. We continuously working to improve our service

6/10 Okay

ryan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

mediaire

Liked: Amenities, property conditions & facilities
Y
Stayed 2 nights in May 2022

8/10 Good

Shane

Traveled with family and small children
Liked: Cleanliness, amenities
U didnt luke the attitude of some of the local restaurants staff towards us and the parking was horrible
Stayed 4 nights in May 2022
Response from yours Villa Taina Team on May 14, 2022
Thank you for you comments. We are happy that in overall you enjoyed your stay with us!

10/10 Excellent

Ariana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my short stay. Staff was super nice and helpful. The hotel is right on the beach which is beautiful. Staff at the bar and restaurants were also amazing. Rooms are comfortable. Thanks for everything guys!
Stayed 1 night in Apr 2022
Response from Your Villa Taina Team on Apr 11, 2022
Thank you for your nice words ! Hopefully we can welcome you soon again

2/10 Terrible

Stanislav

Traveled with family
Disliked: Amenities, property conditions & facilities
Please be aware about this place, they said they have parking included but is not true, they only have place for 3 cars, you have to park in the street which is not safe or pay extra in somewhere else, the food it’s terrible and expensive, the Intermet yes very very slow they give you a ticket that only let around 12 hours, they have hide fees that you are never advise about it but in the end, bed it’s uncomfortable, noisy rooms, the bath tub doesn’t drain, in our arrival we ask Expedia to help us to move to other hotel and they did absolutely nothing, please don’t stay here and thanks for nothing Expedia!
Stayed 1 night in Mar 2022
Response from Your Villa Taina Team on Mar 29, 2022
Dear Stanisalv, Normally we appreciate constructive comments ino} order to improve our service, however in your case it is obvious that you are slanting the hotel because at check out the front desk charged the cleaning fee of your un- registered dog. Apparently you liked staying with us initially as you extended your stay . Unfortunately you did not take notice of the hotel information found on Expedia which has leade

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nicely decorated and clean. We were right by he beach and near restaurants. We also loved our covered patio. We would definitely stay here again.
Stayed 3 nights in Mar 2022
Response from Your Villa Taina Team on Mar 15, 2022
Dear Sharon, It was a pleasure having you staying with us !

10/10 Excellent

ANGELICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice, especially the doorman. The restaurant is very good and the room was super clean and comfortable.
Stayed 3 nights in Mar 2022
Response from Your Villa Taina Team on Mar 15, 2022
Thank you! Hopefully we will welcome you again!

10/10 Excellent

Stephen A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location on one of the best beaches!
Very nice hotel at a prime location on Cabarete Beach. Close to many shops & fabulous dining. Clean, well maintained & decorated. Beds are very comfortable.
Stayed 1 night in Mar 2022
Response from Your Villa Taina Team on Mar 8, 2022
Der Stephen ! Thank you for staying with us!

2/10 Terrible

Francisco

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us the wrong room, would not correct the mistake. They blamed Expedia for messing up our reservation. And would not accommodate any of our requests.
Stayed 16 nights in Feb 2022
Response from Your Villa Taina Team on Mar 15, 2022
Dear Francisco, As you did reserve a comfort room we have provided the correct category. As the category comes with 2 Queen size beds or 1 king bed, we always try to full-fill customer requests however always depends on availability. As the rooms with king beds were already occupied we were certainly not able to accommodate your request.

8/10 Good

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ocean view?
This is typically more than I pay per night for accommodations on my visits to cabarete but it was close to the beach and it advertised a third floor view of the ocean. I could see the ocean, but it was blocked by the thatch roof of the restaurant and to the right it was occluded by coconut trees. Not exactly top floor ocean view as advertised. Not a bad place, very close to everything which was nice. But I will probably try a different place on my next visit.
Stayed 7 nights in Feb 2022

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Had a great time.
Stayed 3 nights in Jan 2022
Response from Your Villa Taina Team on Feb 4, 2022
Thank you for staying with us!

8/10 Good

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good option to stay in Cabarete.
Stayed 1 night in Jan 2022
Response from Your Villa Taina Team on Jan 25, 2022
Dear Nelson, Hopefully we can welcome you again!

8/10 Good

Willie H

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was better than i expected
Stayed 8 nights in Jan 2022
Response from Your Villa Taina Team on Jan 25, 2022
Thank you!

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
The first room that they checked us into smelled of mold They we moved our room which was great but the bed was like sleeping on plywood
Stayed 1 night in Jan 2022
Response from Your Villa Taina Team on Jan 25, 2022
Dear Robert, Thank you for your feedback! We are constantly working to improve our service! Sunny greetings,

6/10 Okay

argelys

Stayed 1 night in Jan 2022

2/10 Terrible

Sean

Disliked: Staff & service
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel, perfectly located.
Stayed 7 nights in Dec 2021
Response from Your Villa Taina Team on Jan 1, 2022
We are happy that you have enjoyed your stay with us! Hopefully we can welcome you again soon!

8/10 Good

Toni

Traveled with group
Liked: Cleanliness, staff & service
I have stayed here many times over the years. The hotel is not looking as fresh as it once did. The pool water was cloudy and did not look very clean. The restaurant and bar on the beach are however a great bonus and the location is perfect for a casual beach holiday/short stay etc.
Stayed 1 night in Nov 2021
Response from Your Villa Taina Team on Jan 4, 2022
Dear Toni, Thank you or your comments. We continuously working to improve our service

10/10 Excellent

Stephen T.

Stayed 2 nights in Nov 2021

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel literally on the beach and within walking distance of many other establishments. It is a clean, vibrant and assessible property managed by polite, bi-lingual staff. I stayed at this hotel exactly one year earlier so I can't help but to compare the two stays; For one, I was disappointed that breakfast was NOT included this time. I overlooked that detail when making the reservation. I assumed things remained the same. My oversight, but still a disappointment. Furthermore, the breakfast menu differed vastly and wasn't nearly as good as the previous year. Secondly, the television in the room was quite small; A minor complaint, as TV viewing was not a priority. Overall, an enjoyable vacation and will seriously consider a third stay at Villa Taina.
Stayed 7 nights in Nov 2021
Response from Your Villa Taina Team on Nov 25, 2021
Dear David, We appreciate your comments and working continuously to improve our service!

8/10 Good

Alicia

Stayed 1 night in Nov 2021
Response from Your Villa Taina Team on Nov 15, 2021
Thank you for your review!

6/10 Okay

alvin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the internet doesnt work and the self parking means you need to find a space on the street as the hotel only has 3 spots and the staff uses them
Stayed 1 night in Oct 2021
Response from Your Villa Taina Team on Nov 8, 2021
Thank you for your comments, we appreciate your feedback.

2/10 Terrible

Cliford

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never had such a terrible experience in my entire life. I paid for my reservation online and I have been asked cash to be able to check in. We did not have any cash, so the guy tried to pressure us into going to the ATM to withdraw cash for him. We spent Bout an hour in the lobby trying to explain them that we had already paid for our reservation, however they never gave us access to our rooms. It was in the middle of the night, they didn’t let us check in so we had to drive to go sleep in the next town. It was a horrible experience and I don’t wish that one up on anybody.
Stayed 1 night in Oct 2021

10/10 Excellent

MARC

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel guru
This is a very nice construction super clean and right on the beach on one side and the main drag strip on the other side. Great service and nice rooms we were on the 4th floor and had the terrace and a huge king bed. Breakfast at the beach reataurant was great and served buffet stayle and a la carte. Good value.
Stayed 1 night in Sep 2021
Response from Your Villa Taina Team on Sep 28, 2021
Dear Marc, We are very happy that we have reached your expectations ! Hopefully we can welcome you again soon!

4/10 Poor

Bruna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
If you want a hassle free holiday do not go there! We had to move rooms twice because the AC wasn’t working and everything there is complicated and take ages. The staff doesn’t talk to each other and are not really sure about what they are doing and need to call the manager for everything. I would not stay there or recommend it to I would
Stayed 3 nights in Sep 2021
Response from Your Villa Taina Team on Sep 17, 2021
Dear Bruna, Thank you for your comments! We continuously work to improve our services.

10/10 Excellent

javonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay close and convenient to everything that you would need far as restaurants stores and more importantly the beach. Staff was friendly and was willing to help you out with anything that you need it. The rooms were comfortable and the cleaning service keep the room tidy while you were out. The food was great and so are the drinks at the bar. Great beach atmosphere very clean and safe.
Stayed 5 nights in Jul 2021
Response from Nicole on Jul 23, 2021
Dear Javonn, Thank you for you comments! It was nice meeting you personally ! Hopefully we can welcome you again in our house!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations. it was affordable, very clean, rooms were very nice and it was steps away from the beach. I will be staying there next time I visit. I really enjoyed my time there, it was close to a variety of restaurants.
Stayed 2 nights in Jul 2021
Response from Your Villa Taina Team on Jul 14, 2021
Thank you for your excellent rating! Hopefully we can welcome you again soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
Stayed 1 night in Dec 2020
Response from Your Villa Taina Team on Jun 16, 2021
Dear Mark! Thank you for you rating! Hopefully we can welcome you

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small property right on Cabarete Beach. Good food & friendly staff. Will definitely be back!
Stayed 1 night in May 2021
Response from Your Villa Taina Team on May 12, 2021
Thank you for your review! Hopefully we can welcome you soon again!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the suite of the ocean, the staff are very friendly, we were on the top floor so a elevator would have been nice, but the bar was nice and prices are good
Stayed 6 nights in Apr 2021
Response from Your Villa Taina Team on Apr 23, 2021
Thank you for your review! We appreciate you good feedback and are happy that you enjoyed your stay!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming, with a charming staff. Wendy, point-person extraordinaire, is tireless in his cheerful efforts to make sure guests have a pleasant stay at Villa Taina. Covid has hit hard this usually vibrant, tourist-centered community of local activities, attractions, and especially water sports. Small excursion organizers, hotels, condos, restaurants, bars, cafes and surf schools/rentals are still very much in business, and following every Covid-safety measure, with greatly reduced capacity, they continue offering services in great cheer and spirit.
Stayed 2 nights in Apr 2021
Response from Your Villa Taina Team on Apr 20, 2021
Thank you for your kind words. We constantly work hard to have happy guests!

10/10 Excellent

Black

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay at Hotel Villa Tania. Customer service was excellent and amneties were great.
Stayed 3 nights in Mar 2020
Response from Yours Villa Taina Team on Mar 17, 2020
Thank you for your review! Hopefully we can welcome you soon again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020
Response from Your Villa Taina Team on Feb 29, 2020
Thank you for your wonderful rating! We appreciate your feedback and hope to welcome you again in Villa Taina

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The service was superb specially at the restaurant...! The rest of the staff it seems like they didn’t care. The smell in the room was like something was rotting and the mattress was terrible... ended up with lower back pain every morning and a lack of sleep because of it. The last day of my stay I ended up sleeping on the little bed and the mattress was so much better... the problem is that my lovely lady and I ended up spewing in a single bed due to the mattress in the queen bed! Wondering how often they change their mattresses. Lastly, there is construction going on next door and you will not be needing an alarm as they will wake you up staring at 7:00am! Yeah, my vacations sleeping in was not possible because of the construction next door and the noise last all day long or until 5:00pm so make sure you are aware of this before booking...! Unfortunately we got a room right next to the construction work and is was terrible... sorry to say this but omg... I don’t know if everyone can handle it! Specially people with kids. Cheers
Stayed 3 nights in Feb 2020
Response from Your Villa Taina Team on Feb 20, 2020
We appreciate your comments, as we constantly working to improve our service. We truly feel sorry about the noise from neighbor property which has occurred the past few days as we were surprised by it just like you.

10/10 Excellent

Hellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Response from Yours Villa Taina team on Feb 13, 2020
Thank you for your wonderful rating! We appreciate your feedback and hope to welcome you again in Villa Taina

2/10 Terrible

Ness

Traveled with group
Disliked: Staff & service
The property has no parking and extremely hard to find; cause THEY ADVERTISED THE BACK OF THE PROPERTY. THE HOTEL’S FRONT LOOKS LIKE CRAP!!! I had a booking for 4 nights, but upon arrival I tried opening my window and there was nothing but garbage and funky smells coming out of it. I’ve complained to the staff who was Mr. Wendy, but he was VERY RUDE AND DID NOT DO ANYTHING ABOUT THE SITUATION. I’ve told him that: if he doesn’t change my room, I will check out the next day. He replied “ SO WHAT” Well everything happens for a reason. Thanks to Mr. WENDY’s UNPROFESSIONALISM I’m now a member of LifeStyle Vacation Club which is THE NICEST AND MOST LUXURIOUS HOTEL IN THE AREA OF CABARETE. This guy WENDY HAS NO BUSINESS DOING CUSTOMER SERVICE. Perhaps, he should be A BELLBOY; which will be MORE SUITABLE FOR HIM. Just MY OPINION
Stayed 4 nights in Jan 2020
Response from Villa Taina Team on Feb 10, 2020
Dear Ness, thank you for your review of our property. We are very sorry your stay has not been satisfactory and would like to sincerely apologize for any shortcomings experienced. We would like to make this right. Villa Taina is in the very center of the town and ideally located. It is usually easily to find in the small town. Everyone in the surrounding is familiar with Villa Taina as a popular vacation venue. We have followed up on all your observations and are very surprised by your descriptions. When expectations are not met, being upset tend to blow things out of proportion. Once again, we apologize for your inconvenience. At the time of your stay we were fully booked out and we were not able to offer you another room that met your expectations better. Our staff is carefully selected and has been with us for many years. There might have been a misunderstanding in communication as especially our reception staff has been found very helpful. Our multilanguage guest Service on site would have been very happy to address all your issues on site as well. Once again, our apologies and we would love to make it right, please write to us personally. Sincerely yours,

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sun Sand and Surf
Well, we where lucky. Our room was a delight with a terrace overlooking the sea. The hotel is well run. Lots of activities and a nice restaurant. There is an element of noise and activity at the front of the hotel. Happy we where facing the sea. Be aware of this when booking. The rooms are still pleasant and clean but noisy with no veiw. Also, the water is not drinkable. We did receive a fee bottle for the first night which we appreciated., however I feel there should have been a source of water available to the guests at all times in the lobby for refilling. The big bottles are very inexpensive and should be doable. Clean drinkable water is an essential. I would go back to this hotel. Thanking you for a great couple of days. Cheers
Stayed 2 nights in Jan 2020
Response from Your Villa Taina Team on Feb 3, 2020
Thank you for your nice review! Hopefully we can welcome you again.

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019
Response from Villa Taina Team on Nov 22, 2019
Thank you for your review! Hopefully we can welcome you again !

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach. Rooms are large with nice balcony. We had a room with ocean view and view of the pretty pool area.
Stayed 3 nights in Nov 2019
Response from Your Villa Taina Team on Nov 7, 2019
Thank you for your wonderful rating! We appreciate your feedback and hope to welcome you again in Villa Taina

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Michael, Milka, and Gordo are the absolute best!
Stayed 2 nights in Oct 2019
Response from Your Villa Taina Team on Nov 22, 2019
Dear Phillip,Thank you for your review! Hopefully we can welcome you again !

10/10 Excellent

Liz, Cabarete (my home town is Arizona)

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. It is a clean hotel and a great location. Beautiful beach and so close to all of the great restaurants on the beach. We will be back
Stayed 6 nights in Oct 2019
Response from Yours Villa Taina team on Oct 14, 2019
Der Liz, thank you for your review! Hopefully we can welcome you soon again !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Your Villa Taina Team on Oct 10, 2019
Thank you for your review! Hopefully we can welcome you again !