Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Great resort with many pools and fun activities

Posted Apr 30, 2015
My boyfriend and I stayed at the Crown Suites which are the furthest from the beach. It was a short walk to the beach and other amenities. The shuttle service offers a nice alternative if you're not up for the walk. The first night we were there they had a great welcome party with lots of drinks and entertainment. The staff went out of their way to help us with everything from booking excursions to filling our drinks before they were empty. On the downside...the cabanas near the beach fill up very quickly and we often couldn't get one until late afternoon. If you're willing to pay for VIP...there are additional beaches with cabanas that were never full. We enjoyed our stay here and would definitely go back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Great time

Posted Apr 13, 2015
Amazing time thanks to the amazing staff They helped my partner plan sirprises for my bday. would def reccomend
2 out of 5
by A verified travelerfrom PA

Bittersweet

Posted Feb 28, 2015
Pros: Kids Club, Mexican and Dominican restaurant , Pearl buffet - great place with excellent service
Cons: Service in Casablanca , specialty restaurants - Italian and Indian- where have you seen beef on the menu in Indian , alcohol varieties
Location: See World
Cons: You have to make an effort to enjoy Booked the suites were placed in Tropical - older dated regular rooms with leaky shower noisy frig and rustic furniture Unless you pay upgrades-you stay in Tropical with substandard servises If walking 10min is a big task -you are at the mercy of the shuttle All swimming pools are cold and barely usable and hut tubs do not exist. Pros: Place is big and you can walk next door - Presidential Suites and other VIP areas to use those facilities with better service Kids club-Grace and Annie do fantastic job, take kids for back horse riding , See World at $0 cost,mini disco- our 5 yo and we loved it
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2015
Pros: The beds on the beach were very comfortable and made the beach experience wonderful.
Cons: It was a bit difficult to change the pre made dinner reservations. We had one made at the Dominican restaurant and we were unable to change it.
I had a great experience. My room was upgraded and moved to allow for an ocean and pool view. Everyone was very friendly and accommodating.
3 out of 5
Recommended
for Everyone
by A verified traveler

Electricity kept going out recp in Bram rest bad

Posted Feb 12, 2015
Place was big and spacious food was ok light wtEr spweDtic at times braz restrnt tested us like scum on a mistake we made and would let us eat when the place was empty these employees should be fired
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2015
Second visit within six months. Minors issue providing bath room towels but shuttled service and drivers greatly improvemed. Staff at crown Residence extremely helpful. Food slightly above average. Must try different Bars , quite a difference from one to another
2 out of 5
by A verified travelerfrom nj

Lifestyles Residence suites in the Dominican Rep.

Posted Feb 2, 2015
this place is over rated. The restaurants we went to were average at best and should have been better. The workers are friendly though. The walkways are very irregular with many high and low stones and steps are all at different heights and are everywhere. Make sure you are in fairly good shape. Time share reps are aggressive and will not take no for an answer. They get upset if you say your not interested.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New york

On site transportion

Posted Feb 1, 2015
Pros: Clean
Cons: Transportion
This is a big resort Long waits for buses and because of this they were always full.. 30 minute waits is the norm..
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

excellen hotel,staff very accommodating,

Posted Jan 30, 2015
Pros: beaches and restaurants
Cons: staff should have better English speaking facilities
Location: Stayed only at Resort complex
unexpected pleasure at this Lifestyle Resort complex- excellent staff always asking if we needed anything - all requests filled, superb nightly entertainment
2 out of 5
Recommended
for Families
by Domingofrom Ashland MA

Empty promises but Food/Room was Great

Posted Jan 25, 2015 on Hotels.com
Half of my group was moved from hotel without our knowledge. After we figured everything out(2 hours later) we were given a complementary pass to Ocean World. We tried twice to use the passes and every time there was an excuss as to why we couldn't use them. Food was great but they sold me a dream. Overall I was not impressed.