We stayed here for a quick 4 night get away. We have many travels under our belt, and must say this resort was in our top 5. We usually stay at 5 star hotels from Tahiti to Ireland, and several caribbean islands and Mexico. We saw this hotel on the front cover of an islands magazine over a year ago and my husband said he wanted to be in that exact spot the model was, where ever it was. When we found out it was Puerto Rico we sort of lost interest, but after reading other reviews we decided to give it a try and so glad we did! It's a hidden gem. The personal chauffeur from the beginning was great, his name is Ivan. The entrance of the hotel is beautiful from start to finish, the landscape on the property was the best we've ever walked. We stayed on the west beach, but sunset is viewable from the Positivo bar and grill. We had a first floor plunge pool off the beach. The bathroom was the best we've ever had, (1) rain shower outside, and (1) inside, plus a huge tub. The bedroom had a little cold feeling to me, maybe because I knew I'm in a hotel room but was still very nice. We had great Embajadores, and they made us feel even more special. They truly made our stay the best, we couldn't have asked for more! They treated us so well, we don't have words to express how thankful we are, and actually felt sad waving goodbye to Wilfredo as the chauffeur drove us back to the airport. We recommend Zafra restaurant a quick golf cart ride for breakfast/lunch/dinner.
Stacy from IL
The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of …More
I was pretty pleased with the vacation overall. The hotel took good care of us in terms of setting up our activities, the food and drinks were great on site & those around the area, and the staff was super friendly. We had a great vacation and I am extremely happy! My only complaint is the random charges on my card after our return. I will be calling the hotel to have these removed ASAP and I'm sure they'll take care of it for me, but I suggest monitoring the charges!
Caitlin from Chicago, IL
Freshly updated with a chic 21st-century style, this landmark San Juan resort adjoins a sandy beach and the calm, clear …More
Very nice hotel and extremely quiet room. Staff could not have been more friendly. Beach was okay but not very good for swimming due to very rough water. Would highly recommend this hotel they had entertainment each night and very good.
jim from ohio
Featuring a 24-hour casino and ocean-view dining, this Puerto Rico beachfront resort is in San Juan's fashionable Condado …More
We did a quick girls trip down to the RC, San Juan. We were on the beach within 35 minutes of landing. Amazing. The beach was fine, chairs comfortable, chair/umbrella staff attentive. We were just looking for simple. I can honestly say that out of all the Ritz' I have been to this property's staff was a true stand out. The rooms were clean, beds exceptional comfort, room was cleaned super early as if fairies waited for us to run out for coffee:)
Marguerite from CT
Facing a long crescent beach in Puerto Rico's Isla Verde resort district east of Old San Juan, this resort includes a 24-hour …More
I have stayed at this hotel several times in the the past. It is very close the the airport which makes it very convenient particularly for those that rent cars. The island is densely populated and traffic can hamper returning to the airport on time. Sounds from the airport are not significantly intrusive. The beach is great and just out the back doors of the hotel. Currently there is remodeling in progress taking a bit of the beauty away but it will make for an even greater stay soon.
Al from Beaumont TX
Set on a long crescent beach 11 km (7 mi) east of Old San Juan, this family-friendly resort is secluded at the east end of …More