Ratings based on 421 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Isabela

visiting the condado

Posted Jul 29, 2014
Pros: I liked the view to the sea and its surroundings.
Location: Near by the beach, others hotel, restaurants and hobbies.
Our stay at the best western hotel was very good.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach

Posted Jul 28, 2014
Cons: Housekeeping services.
This was a nice place to stay for the price. The front desk people were all very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel. Bed is hard but ok. Sofa bad.

Posted Jul 28, 2014
Loved the ocean view from our room. Bedroom smelled a lil moldy but I think it came from the walls from bath tub on other side. Overall a nice hotel. Rooms very clean.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Great location but, that's it...

Posted Jul 23, 2014
Pros: Location and convenience
Cons: Offer firmer pillows. Add a whirlpool & a bigger pool. Warn guests about the noise level to 4am in the morning from the street traffic and clubs.
Location: Within steps of: beach, walgreens, bus stop, restaurants, shopping, parks, the local community, and nightlife.
I think that this hotel is awesome in regards to it's location. It's $15 per two people for one way taxi transportation to the airport. You are right across the street from the beach. You can catch the local bus right on the corner (for $.75 each way you can catch the bus to Old San Juan, Isle Verde, & many other places). You are steps from restaurants, shopping, Walgreens, desert, and nightlife. However, it is a Best Western hotel. So, the only thing up to date was the flat screen tv and the bed was decent. All the pillows were very soft. I asked for a more firmer pillow and they only have the really soft ones. I guess that works for some people. They offer a breakfast which was pretty decent (pancakes, bacon, hash browns, eggs, yogurt, toast, bagels, muffins, fruit, coffee, juice, water, tea, milk, cereal). The pool is super tiny and what I thought was a separate whirlpool (which I so looked forward to at the end of the day after all the walking) ended up being a kiddy pool (very disappointing). Also, we were on the 6th floor and every single night except for Sunday night, was noisey until about 4 am due to the nightlife. I think there was a club just a few building away. And you can hear the racing cars, music, and the people. For travelers that are going for that atmosphere (nightlife, clubbing, being up all night, not planning on too much sleep or rest) this is perfect for you. I am newly pregnant and just wasn't as comfortable as I would have like to be.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newark nj

Great experience

Posted Jul 20, 2014
Everything was great from the staff to the location and amendments
4 out of 5
by A verified traveler

Good place

Posted Jul 17, 2014
2 night of noise Can t sleep We ask the front and we suppose to have à discount but never had it It was for the installation of a publicity of the hôtel on à wall of the hôtel aT 0100 aM to 04h00 aM Very disapointed
5 out of 5
Recommended
for Everyone
by A verified traveler from Santo Domingo, RD

Good location, good installations

Posted Jul 15, 2014
Cons: Breakfast was poor.
Location: The location is excellent, near to everything
very clean and comfortable. The staff is kind and helpful. Is near to everything
4 out of 5
Recommended
for Everyone
by A verified traveler from ny,ny

block from the beach

Posted Jul 8, 2014
Pros: spacious rooms
Location: lots of hotels restaurants & stores nearby on ashford ave.
this hotel had a hot breakfast included in rates & it was busy so food turned over quick.
4 out of 5
Recommended
for Everyone
by A verified traveler from York, SC

Nice room, close to beach

Posted Jul 7, 2014
Pros: Clean friendly location
Cons: Only 1 very slow ice machine on the main floor
The room was clean, functional and came with a microwave and mini fridge. Nothing spectacular but it did what we needed. Breakfast each morning was good, just wished it had more variety. Computers with internet near the lobby, used a lot since my phone barely had service there. The hotel is across the street from a Walgreens and the beach. Can walk to lots of restaurants nearby. A bit noisy with the traffic at night. The front desk employees were very friendly and helpful. They assisted in finding us a tour that everyone said was sold out of. Parking was a bit expensive at $16 a day. Not really any other options so if you get a rental car, be prepared.
4 out of 5
Recommended
for Everyone
by A verified traveler from Isabela, PR

Nice hotel near most of the attractions in Condado

Posted Jul 7, 2014
Pros: Service and location. Easy to get in and out, without getting the heavy traffic of Condado.
Cons: Better parking rate for hotel guests.
Location: Great location. Near many convenience stores, restaurants, beach. And if you like to walk, it is about 2-3 miles from Old San Juan.
It was a pleasant experience for a short stay. Room was comfy and clean. Staff was nice and attentive. Breakfast included was adequate. I'll recommend it to family and friends.