Ratings based on 1,310 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
Awesome for families. We had a great time. Would recommend to friends and family. Concidering holDing a family reunion there soon.
2 out of 5
by A verified traveler from Dutch Caribbean

Posted Jul 17, 2014
Hotel is nice but very expensive. I exspected more for my money. At breakfast to many dirty tables which took time to find a seating to have breakfast. Apparently no one was cleaning the tables. Waited a while for rooms after checking in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2014
Overall it was good. Free happy hour and breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Fantastic

Posted Jul 16, 2014
Pros: everything
Cons: beach chairs and towels but staff at the beach were very nice.
Location: Location was great just minutes from airport. Restaurants and beach within blocks. Close to San Juan, museums and parks.
ES was great. Loved the pool area and tiki bar. Restaurants within the hotel was terrific. Room was great with very nice flat screens in both bedroom and living room. Very nice bathroom. Upkeep of the room was great. Look forward to returning in the near future. Thanks for a wonderful stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Vacation

Posted Jul 15, 2014
Pros: Breakfast, pool, gym, hotel staff.
Cons: laundry room
Location: Beach, old San Juan
My family and I loved the hotel. It is safe, clean, fun, and child friendly.
3 out of 5
by A verified traveler from Pennsylvania

Very busy hotel

Posted Jul 15, 2014
Pros: Two blocks to a very nice beach. The hotel also includes two beach chairs and an umbrella in your fee. Also, it's very close to the airport.
Very busy, noisy hotel. Elevators always crowded. Room had a leaking AC and no towels. It took two phone calls to the front desk to have towels delivered. The very large number of guests made it difficult for the hotel to keep up in all areas. It was a fine place to stay for a night but I would not want to have stayed longer.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great Stay "Happy Hour"

Posted Jul 15, 2014
Was great stayed 4 days;Breakfest was good; happy hour drinks were great (Tip Bartenders). Casino black jack was good $5 minimum tables.OutBack Food was good. Wendys, Burgerking, Pizza Hut right out side. And tasty resturants, good Monfongo. Bus to Old San Juan right up the block. Small Arcade for the kids. Pool amazing at night. Store inside hotel for midnight snacks and great pizza. Very kid friendly. Enjoy your stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Posted Jul 14, 2014
It was a nice and safe facility. It was a short walk to the beach from the hotel. Free breakfast and happy hour each day. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Nice place for real vacations!

Posted Jul 13, 2014
This was my first time in the Embassy at Carolina, PR. Previously I stayed at their location in Dorado and this time I decided to change. Great place to stay, the staff is very kind. I ate at El Patio restaurant and food was full of taste and accessible prices. I've been staying at the Embassy locations for the past two years and without any kind of regrets. I fully recommend them for a pleasant vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

very nice welcoming hotel great staff

Posted Jul 13, 2014
Location: there were not enough restaurants nearby but you could take a bus or cab
we stayed for several days the staff were very anxious to help us the breakfast was very nice there was a sign in the elevator telling you when the quick and then then the slow times for breakfast would be happy hour was also nice