Ratings based on 1,843 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
Girls trip to PR and this place was perfect!! Breakfast included and with free happy hour every day of the stay, can't go better than that. 2 mins away from the airport, clean place and nice staff. This will definitely be the place to stay on the next visit to the island.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Island, New York.

Good hotel close to beach.

Posted May 20, 2015
This Hotel was great for the price. Close to almost everything (walking distance) Everything thing else is just a short & cheap cab ride away. Definitely recommend if you're going with kids. Very family friendly. The pool was amazing. Really big & fun. The beach was a short 3 blocks away & the hotel provided service at the beach was excellent. The tour packages that the hotel offered were great as well (just reserve with plenty of time) The rooms are updated & having a living room completely separate from the rooms is def a plus. The tv's were great & lots of channels to choose from (everything you find in the states) Def recommend this hotel.
2 out of 5
by A verified travelerfrom Rochester,Newyork

Not so freindly

Posted May 20, 2015
Stayed at many embassy suites but the one in puerto rico was just not what i expected. Hotel staff was not friendly and they charge your card an extra 250.00 until you check out and then they charge you 18% and and refund the rest in 7 to 10 business days no more embassy for me.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NEW YORK, NY

EMBASSY SUITES IS ON THEYRE GAME!

Posted May 20, 2015
When I booked my trip I figured I wouldn't be spending much time in the hotel so I didn't splurge for an all inclusive luxury suite. Well, I was certainly wrong but in a good way. This hotel, as affordable it is, has nothing but not notch, friendly, and knowledgeable staff. From the moment my fiancé and I entered to lobby to the our last few moments checking out, it was nothing less then luxurious and professional. The rooms are beautiful and clean. I was very surprised at the cost compared to other hotels and resorts. I will go back and stay with them again. I couldn't dream of it any other way. Thanks embassy suites. Thanks Carlos and Diego for suggesting every fun thing to do.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
AWESOME 🌟🌟🌟🌟🌟 Hotel will be back next year....
3 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Croix

I like staying at this hotel

Posted May 19, 2015
Pros: It's close to everything. Restaurants, casinos and the beach.
Cons: Even though the room was clean the attendance could do better. They cleaned where they thought you would look.
Embassy is a nice hotel. It's close to everything. The room is cozy but if you don't have the bedroom door closed you will hear some noise. The noise is generally from the kitchen staff as they get ready for breakfast. I was not impress with the breakfast. I expected a wider variety of food. We went once and that was it. I would rather stay at this hotel than at the Verdanza which is right across the street.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom east stroudsburg, pa.

Nice location

Posted May 17, 2015
Was able to walk to eateries.. And some shopping.. Only about 15-20 minutes from old San Juan $21 cab ride .. Not bad .. Nice lobby and pool
5 out of 5
Recommended
for Everyone
by A verified traveler

I would stay again!

Posted May 17, 2015
The hotel was very nice. Not the fanciest but definitely one of the best. The breakfast and happy hour make it worth it. The staff was friendly and helpful as well! The location is pretty close to the beach, a short walk, and they offer beach services there such as chairs and umbrellas. Really good stay all around!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chesapeake. Va

A surprising gem!

Posted May 17, 2015
Spacious rooms, huge pool, amazing hit buffet breakfast for free! Only negative is they should have more than just 2 treadmills.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom l, turlock, california

Good location

Posted May 17, 2015
I booked this hotel because the breakfast was included but it's a little better than the continental breakfast. If you want full breakfast look for other hotel with a extra pay