Ratings based on 1,360 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from isla verde

Very pleasent

Posted Jul 24, 2015
My first time there butvthe best stay ever All personal very frendly but very proffessional i recoment as first choice to anyone
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach and swimming pool great for kids!

Posted Jul 23, 2015
awsome experience great staff with great swimming pool for the kids,good breakfast Buffett
3 out of 5
by A verified traveler from California

Nice hotel close to the airport

Posted Jul 17, 2015
We booked 2 rooms and we ended up at opposite ends of the hotel with little children and the staff was not helpful or accommodating . They said we should have stated in the comments that we wanted the rooms close together. We stayed at this hotel last year and we were very pleased... This time it was a disappointment and we won't be going back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
Good location, great staff. Perfect for short stays.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Pretty Beach. Hotel too crowded on weekends.

Posted Jul 10, 2015
Even though inconsistently scheduled, we appreciated having the buses available; it would've cost us $40 rt to Old San Juan via taxi. Had trouble with plumbing at hotel (twice!), but staff very responsive. The breakfasts were appreciated; lots of variety. Hamburgers at the outdoor grill were excellent, as advertised. Waay too crowded on weekends; lots of Puerto Riquenos stay there on the weekend. Small pool. Overall okay for a moderately priced hotel. Basic amenities. We heard the planes from the airport at the pool, but not from our room. Didn't bother us. If you want luxury, don't stay here, but acceptable if you just want a basic place to sleep. Free 10 min massages by the pool a few times a week, drinks and snacks by the pool from 5-7pm. Again, nothing fancy or gourmet, but okay. Overall, probably a 3 on a scale from 1 to 5.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Pittsburgh PA

GREAT Staff.

Posted Jul 7, 2015
I go to PR for business and find the hotel to be safe, clean, and has a great staff. Recently there was a taxi strike and the hotel manager and staff personally gave me a ride. Very nice free breakfast and I attended a free cocktail pool party.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
A really nice family vacation everything and everyone was pleasant
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Posted Jun 21, 2015
amazing staff amazing people very clean very well kept very professional
5 out of 5
Recommended
for Everyone
by A verified traveler from California

VERY NICE... great stay

Posted Jun 19, 2015
My family and I thoroughly enjoyed our stay and all the amenities. The staff was very friendly and helpful. Our room was very clean and comfortable. Great location! It was all around a great experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from Woodland Hills, Ca

Posted Jun 17, 2015
Excellent hotel for families.Breakfast and afternoon snacks/drinks (by the pool) were offered during our stay here, which helped especially having our 3 kids with us.About 10-15 min walk to the beach. Walgreens across from the hotel.Close to the airport.About 20 min drive to Old San Juan.About 45 min drive to Fajardo ferry if going to Vieques.Hotel is clean and laundry facility was a big plus since we packed light!