Ratings based on 378 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Maryland

Lovely property but watch out for the dogs

Posted Feb 28, 2015
Pros: We liked the setting, the meals, the cleanliness, the friendliness and helpfulness of the staff
Cons: Nightly, a thin semi-wild mother and father dog and their five puppies came by to bark and beg;they were accepted by staff. It was very disconcerting
Location: It is well worth it to go to Ponce for the square, the cathedral and the fire museum. We also had great meals at seaside restaurants west of the hotel
The location of the hotel was wonderful--we really enjoyed the beach, and the pools, although they were a little small. They were designed not for swimming but for lounging, children, or volleyball. Grounds were lovely.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Staten Island, NY

my stay was wonderful!

Posted Feb 23, 2015
The hotel is close to the beach. The restaurants are great. Service is excellent. I would go to this hotel every Td I visit Puerto Rico.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Relaxing!

Posted Feb 23, 2015
We relaxed during our stay in Ponce. This Hotel has a small beach, but we did not swim in it - there was a lot of seaweed along the edge. There were people who regularly swam in it, we just swam in the pool. The pool was nice and there is a slide for kids and a couple of hot tubs. There is bar outside by the pool with big TV. Drinks are expensive so we bought a six pack for our room, there is a refrigerator in the room. We explored Ponce and the Hilton appeared to be the nicest hotel in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
Excellent time here at the Hilton. Friendly staff, nice grounds, and many friendly Iguanas.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, but doesn't have much to do in area

Posted Feb 16, 2015
My experience was ok, just wished that the receptionist offered us a guide book the first day we got there. We found out about the guide book a day before we left. Also the bathroom can use an update. Expensive hotel, it should have a decent shower. Also they should have firmer pillows.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2015
Very nice resort... close to beach, lot's to do in resort. Quiet place, great breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Would recommend this hotel

Posted Jan 7, 2015
Everything was great there were enough chairs to lounge out. The staff was very friendly. The breakfast was pricey and they forgot our wake up call. Other then that it was great
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great location on the beach.

Posted Jan 6, 2015
Very nice. Terrific New Year's Eve festivities.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach

Posted Jan 2, 2015
It's a little over priced. In the room there is no micro wave. Room is not like anything that you see in the pictures. It's an average hotel. Staff are nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Beach and pool excellent

Posted Dec 31, 2014
Staff wonderful, accommodations very good, breakfast excellent; dinner and lunch could be improved