Ratings based on 202 Verified Reviews
They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Maria V. from San Juan PR
Nice hotel.
Posted Jan 18, 2013
Pros: The pool is the best place of the hotel.
Cons: ......
Location: ......
Its good but needed someting for made adorable the stay.
5 out of 5
Recommended
for Everyone
by Angel from Humacao, Puerto Rico
Family Vacation
Posted Jan 12, 2013
Pros: The staff
Cons: The restaurant is not open the whole day
Location: Perfect location, easy to find
Everything was excellent, the staff went the distance to make us feel special and appreciated. The restaurant is great and the service excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler
Great Hotel with awsome staff.
Posted Jan 11, 2013
Very nice hotel. Clean and confortable. The staff is amazing.
4 out of 5
Recommended
for Couples
by Burgos Family from San Juan, Puerto Rico
Burgos family reunion-Very Nice
Posted Jan 3, 2013
Pros: Location, Security, clean pool
Cons: Front-end staff could be friendlier and more helpful. Damp rooms.
Location: Good for me, right off the freeway.
My family and friends (approx. 20) stay in this hotel almost every year. At arrival the greeting could have been better. The gentleman who attended us was a bit confused and did not referr to the information on the system but rather made all the question unnecessarily. The security was great and Ironicall friendlier than the fornt end staff. The housekeeping staff always kind and polite. Rooms nice and clean although room (223) was a bit damp, odor not too pleasant. Overall, pleasant staff...clean pool.
1 out of 5
Not Recommended
for Everyone
by ED from Puerto Rico
Horrible
Posted Jan 23, 2013
Pros: None
Cons: All
Location: Exceptional
Horrible, no cleaning and no paint. Don't deserve to be call hotel
3 out of 5
Recommended
for Families
by Mamidinda from Mayagüez, Puerto Rico
Just for sleeping an bath
Posted Jan 9, 2013
We booked this hotel for a long weekend. We went to Caja de Muertos island and Aurora Cay that was the purpose of our trip. We stayed the whole day outside the hotel which the best because this is just for sleeping kind of hotel and save money.
4 out of 5
Recommended
for Everyone
by David from Fort Worth, TX, USA
best value
Posted Jan 24, 2013
Pros: Price, cleanliness, location
Cons: TVs could be updated to flat screens
Location: Best in town. Within minutes of downtown, next to the airport and major highways.
I lived in Ponce for 25 years and this is still the best hotel value for the money. Very clean and comfortable. Location is excellent, with easy access to major highways. This is always my first pick in Ponce.
4 out of 5
Recommended
for Families
by Yarabel
Posted Jan 14, 2013 on Hotels.com
5 out of 5
Recommended
by A verified traveler
Posted Jan 12, 2013 on Hotels.com
was excellent and it surprise me with the sunday breaksfast which was really good.
4 out of 5
Recommended
for Everyone
by Meg from Placida florida
A pleasant place to stay.
Posted Jan 23, 2013
Pros: The towels at pool side
Cons: Hearing the noises from the room upstairs
Location: It was convenient
We had a most pleasant experience here. The hotel had everything that we needed. I liked the towels available at the pool. There were more children around than I would have liked, but it was a weekend and they were well behaved kids.