Ratings based on 1,506 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit, MI

Posted May 19, 2015
The resort is beautiful and the staff is very friendly and accommodating. The room was spacious and clean. I would recommend a beach front view with a balcony. The food was very good in the resort restaurants also.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Posted May 18, 2015
Wonderful stay...staff is knowledgeable and friendly. Can't wait to go back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Beautiful Hotel by the beach

Posted May 18, 2015
This was a beautiful experience! The staff were excellent in service. And the room was pretty good too! The hot tub was excellent!! And the hotel was pretty much walking distance from a lot of stores and restaurants in the area which was a huge plus! I travel a lot and for sure recommend the place!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fredericksburg, VA

Awesome place!

Posted May 18, 2015
Everything at this hotel was great! Food and drink are expensive which you would expect from a vacation hotel. The good news is that all the food and drink were great as well as all the places we ate while in PR. A couple good places to eat real close an old San Juan is only a 10 min cab ride. All in all a great place to go and stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Great staff.

Posted May 17, 2015
Beautiful Hotel on the beach. Facility and rooms are clean. Impressed with the friendly staff, who goes above and beyond to make sure your stay is a great one. Near restaurants, bars and beautiful Old San Juan.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great company

Posted May 16, 2015
Enjoyed my stay at the hotel Was very clean and comfortable The staff was super helpful!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted May 16, 2015
Pros: Staff, location to be beach, and atmosphere. Casino in the lobby, the art deco feel of the whole building was extraordinary.
Location: Plenty of places to eat authentic Puerto Rican food and shop.
The hotel is beautiful, the lobby and 4 pools where just what we hoped they would be. The hotel staff went out of their way to make us feel comfortable. All requests we had were fulfilled quickly, and everyone was beyond pleasant. We enjoyed are stay so much that we are planning a return trip on early 2016 and we will be staying here without a doubt.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

beautiful hotel and staff

Posted May 15, 2015
beautiful hotel...upscale setting and atmosphere. however, had some trouble with my room refrigerator. the staff replaced it within two days. The hotel is located perfectly next to shops and restaurants. This is my fourth stay at this hotel. The doormen at the front remembers us from our past visits. Renic Abreu at the Concierge Desk was wonderful, he went Above and Beyond to help us when my son had a very high fever. It was 1am and I had to go to the emergency room. He took charge and called a taxi and the hotel paid for it. He noticed that I was distressed over my son and he took the time with his manager to assist us without hesitation.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Beautiful hotel with amazing views!

Posted May 13, 2015
We spent mothers day weekend from Thursday to Monday 2015. The staff was friendly and helpful. The rooms were very nice and spacious. We had a great view of the city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom upstate N.Y.

Great place to stay !

Posted May 11, 2015
Pros: Staff, grounds pool beach it has it all.
Location: Beautiful area Ocean, bars, restaurants....Hotel will help with everything.
Stayed 4 nights before our cruise. great staff very friendly, requested early check-in and it was available after short wait. Beautiful hotel and grounds, close to everything. Will definitely stay here again !
Comment from Hotel Management
May 14, 2015 by Astrid Emmanuelli , Hotel Management
Dear valued guest, We would like to thank you for taking the time to share your experience at La Concha Resort. Our main objective every day is our guests' satisfaction so we are very glad we reached our goal during your stay. Should your future travels bring you back to Puerto Rico, we hope you give us the pleasure of welcoming you for another remarkable stay. Best regards, Astrid Emmanuelli Social Media Manager