Ratings based on 314 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york. ny

Great place. Not so clean

Posted Feb 1, 2015
The hotel location and experience is amazing. Beautiful views. My kids loved palomino island and the boat ride. There is so much to do on the island we didn't even get to the water park. The pools are not heated so you can only use when sunny. I didn't find the rooms to be very clean and the water pressure in the shower was terrible especially try to wash the sand off the kids after a day on the island. But is definitely lots of fun. The villas are great with kids. The only minus was that the villa although accommodates kids didn't have a bathtub only shower and was hard to bathe the kids
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 22, 2015
Great Stay. Best views. Palomino island is awesome.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful views

Posted Jan 18, 2015
The resort was beautiful but the service was awful. They were not attentive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Beautiful property, lots to do. Only thing lacking is a good beach. Palomino island is pretty but not the best beach.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom DC

Peaceful setting amidst gigantic hotel

Posted Jan 1, 2015
Pros: Las Casitas.
Cons: This property is enormous. Half of our party stayed at Las Casitas and the other half at the Marina. Moving from one to the other was laborious.
Location: The walking tour of the rain forest is a waste of time. Palomino island is filled with activities; hike to the top; the views are worth the effort!
The Conquistador is a HUGE property, but the Las Casitas property is peaceful and classy with stunning views. The infinity pool, jacuzzi and Terrazza restaurant have breathtaking views, and the small pool and breakfast area are attractive.
5 out of 5
Recommended
for Families
by A verified travelerfrom VA

Great place to stay with children

Posted Dec 30, 2014
Pros: We really love everything at this hotel from the staff, to the rooms, to the amenities.
Cons: The only thing that might make the experience a little better would be to include the waterpark in the rate for Las Casitas guests.
Location: The rain forest in nearby and SanJuan is only about an hour away. Also the ferry to Culebra and Vieques is only about 10 minutes away.
This was our second time at Las Casitas. Our family loves going to Palimino island on the resort ferry. Often people complain about the walk and funicular ride to get to the ferry but for our family it was nice to have that walk and enjoy the beautiful landscaping and amazing views. That said, I would not want to be at Las Casitas if I had any kind of issue that made getting around difficult even though they do have staff on golf carts that can pick you up. Our kids, 11, 9, and 6 loved the waterpark. As parents we liked that the waterpark was not huge so we could go to the beach in the morning and then stop by the waterpark for an hour or so before heading back to our room and the kids still had plenty of time to get in everything they wanted to. If you are used to "all-inclusive" this may not be for you but we found the entire resort to be really relaxing and all together lacking the overly intoxicated party crowd.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Nice break

Posted Nov 29, 2014
Beautiful grounds, pool unbelievable. Excellent service. Only down part were the beds and tv. We had 2 doubles for 2 adults and 2 teens- ended up getting a cot for 1 of the kids and had restless nights for the adults. Not too much to do at night so better TV channel selections would have been nice. The Palomino island beach was very seaweedy and water was not clear.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Great time

Posted Nov 26, 2014
Pros: Great view, great location
Location: We spent one day at El Yunque rainforest and also flew to Vieques one day.
We had a great time at this resort. The only drawback was that the resort is so big that it takes some time to walk around. The scenery was fantastic, food was good, and the staff was friendly. Palomino island was fantastic but watch out for hidden cove - because it is hidden, some people think they are alone and can do whatever they want.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet and peaceful with benefits

Posted Nov 13, 2014
Las Casitas Village is a quiet and beautiful resort with the added benefit of being just steps away from El Conquisador which offers a variety of activities and entertainment. We stayed with our two small children, and were able to entertain the kids with the water park, large pools, beach excursions and kids club, while balancing it with the tranquility of Las Casitas, the spa, infinity pool and poolside cocktail services. A great place for couples, or for families who don't want the non-stop craziness of a 'kid friendly' resort.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nj

Great place to bring the kids!

Posted Nov 10, 2014
Pros: Clean, facilities, pools, food.
Cons: Food and beverage service at the fountain pool please.
Location: The bio bay tour by IO Eco tours was amazing. Christian and Michael were awesome!! Book directly with them and you save a ton.
We had a 2 bedroom unit. It was huge. Kids had their own bedroom and bathroom, another bathroom in hallway and then a master suite with huge bathroom. The pools at Las Casitas are awesome: private, good service. If you want to go to the main hotel, water park or beach, it is an endeavor. The beach requires a shuttle to the main hotel, walk through huge hotel, elevator, cable car and finally a ferry. Phew. We were fine with a 10 and 8 year old. Kids loved the water park and pools more than the beach and their favorite part was their room. The space alone is worth staying here.