“Disappointed and misinformed”
We checked in and the clerk told us that we had been upgraded to a room with 2 double beds instead of the King we had requested. Well we told them that we had requested and had also called to double check that we could get a rollaway in the king room for our son. we were assured they could handle the request; however, the rooms were so so small that we could barely walk around the beds in the double room, not to mention that the beds were not big enough for me and my 6'7" husband and out son to all sleep comfortably. we asked again about the king, and we were told that they had rooms big enough for a cot, and that the biggest they had available at the time were the 2 doubles. This would never work, but since it was late, we just took both rooms and we stayed in the king and gave our teen son the other room. We checked into the Hilton the next day and were so glad we did.
The location was fabulous and the parking inexpensive ($3/day), but the rooms size and breakfst were very disappointing.
Area recommendations
I think the Hilton was a great tplace o stay and then drive to Ponce to see the sights and shop. You can cover everything in town in few hours, then you would need the car to get to other sites anyway.
When to go
We went the weekend before Ash Wednesday to see Carnaval (like US Mardi Gras). It was a great time and bustling, but not overly crowded. Lots to see and do on those days and really got the flavor of the cuisine, people and area.
Getting there
Definitely rent a car and have good navigator and directions. Many street signs are missing.During the festival it was a bear to get to the hotel since the town is full of one way streets.
Getting around
Easily can park car and get around downtown. Will need a car to get to the large cross and zen gardens, castle etc.
