Ratings based on 947 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
92% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from new york

Posted Jul 1, 2015
Room was outdated and smelly That's all I have to say Oops
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Put us in an already occupied room, room was small, but bath and shower were great.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Great stay

Posted Jun 28, 2015
Nice one except room was too cold in the night..The room temperature was not able to be controlled with the room control.Other than that everything else is a great stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

convenient airport hotel

Posted Jun 22, 2015
Pros: At airport, no need for taxi back to airport. Walked out the front door to my airline check in.
Cons: Available choices for meals and food.
Location: Not really applicable.
For an overnight stay because of flight arrangements, it was fine.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oviedo, FL

Perfect location - made my life easier

Posted Jun 18, 2015
Located right in the airport. Very confortable room. Small bathroom. This is not a hotel to experience San Juan. I use it when I arrive very late at night to PR or leave very early from PR. Good night sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

on airport and easy to walk to

Posted Jun 18, 2015
Pros: The closeness for a late night arrival and early departure. The breakfast was very good.
Cons: The directions and signage from the street to get to the hotel desk.
The hotel was clean and nice. There could be better signs and directions on how to get to the check in desk. The breakfast was very good. The staff were very friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler from FE

Posted Jun 11, 2015
Good enough for travelers needing to stay overnight in San Juan
2 out of 5
by A verified traveler from Boise, Idaho

Convenient to the airport

Posted Jun 8, 2015
Pros: Convenient to airport.
Cons: The entire hotel needs to be upgraded. It felt like a government contract hotel stuck in the 1960s.
Very convenient to the airport and the house staff were very friendly. Other than that, the room was very spartan.
2 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

Convenient since we were on stand by flight

Posted Jun 2, 2015
We could not make a flight out of Puerto Rico and needed to be back very early the next day at the gate. It was very convenient to walk to the hotel and to the gate.
2 out of 5
by A verified traveler from México

Cómodo por su localización; muy malo en lo demás

Posted Jun 1, 2015
Pros: La gentileza del personal de la recepción.
Cons: Hay que mejorar las instalaciones (anticuadas), limpieza (cambiar la ropa de cama), supervisar que se obscurezcan las habitaciones e insonorizarlas.
Location: Hay varios hoteles alrededor del aeropuerto que, con toda seguridad, ofrecerán un mejor alojamiento que éste.
Debido a que sabía que mi vuelo llegaría pasada la medianoche, decidí alojarme en el hotel del aeropuerto de San Juan. Mala decisión. No me hubiera importado lo reducido de las habitaciones ni el mediocre desayuno (incluido en el precio) servido en vasos, platos y cubiertos de plástico sino en el mal estado de la cama, la falta de insonorización y que la luz se colaba por todas partes. Es decir, un mal sitio para descansar. El acabóse fue con la luz del día, puesto que en la ropa de cama encontré cabellos que no eran míos. Fue una mala experiencia. No recomiendo este hotel.