Ratings based on 221 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified traveler
Never Stay in a hotel being remodeledPosted Jan 2, 2014
The hotel was small, old, and under construction will never stay here again.
for Everyoneby A verified traveler
Posted Jan 2, 2014
This was Holiday Inn Express, that is how cab drivers know it.
for Overnight Stay Before Destinationby Arlene from Ohio
Very nice hotelPosted Nov 11, 2013 on Hotels.com
Very nice hotel. Somewhat dated, but currently making upgrades. Rooms clean. Staff very friendly and helpful. Would definitely stay again.
for Everyoneby Martin from Chapel Hill, NC
Great Overall HotelPosted Oct 29, 2013
Pros: Had no bad or unpleasant experiences. Best part was the people at the desk. Edith and Xenia both went the extra mile for us ... outstanding service!
Cons: The AC was too loud, but realistically, I don't know what more you could expect for the price!
Location: Plenty of great restaurants and the beach about a block away. Sorry, but we didn't take any pictures of our room.
By getting this hotel as part of a package with Expedia, the hotel cost was almost zero! Nice pool, breakfast is nothing special, but adequate. They also have a fitness center with several kinds of machines, etc.. We were there 5 days and 4 nights for a wedding at the La Concha hotel, but saved a lot of money by being 1 block away!
for Everyoneby May May from Virgin Gorda
Comfortable StayPosted Sep 30, 2013
Pros: The staff was very friendly and accommodating.
Cons: A microwave can be placed in the rooms, or to be available on request.
Location: Location is about 30 minutes from the major shopping malls, but is close to some wonderful restaurants and small shops.
I had a very comfortable night at the San Juan Plaza Hotel. The room is small, but very comfortable and clean. I would return. Close to several restaurants and shopping spots. Reasonable rate with breakfast included. The only thing missing from the room is a microwave. They should have them in the room or to be requested in the room. A mini refrigerator will also be a plus, but can do without it.
for Couplesby mike
Posted Sep 4, 2013 on Hotels.com
for Personal Eventby N. L. Smith from Bermuda
Posted Aug 8, 2013 on Hotels.com
The Staff were courteous and helpful . The hotel is still under repairs. There were signs posted about the hotel apologizing for any inconveniences to the guests .It did not damper my trip. I have already made reservations for a two night stay in Nov. 2013.
Recommendedby Wanda from Texas
Trip to San Juan, PRPosted Jul 8, 2013 on Hotels.com
Nice place. Enjoyed my visit.
for Familiesby Arlene from PR
RegularPosted Jun 26, 2013 on Hotels.com
Goog breakfast and location, but too small room and tiny bathroom for a family of 4.
for Getaway With Friendsby A verified traveler from Ponce
Really nice place!Posted Jun 3, 2013 on Hotels.com
I would recommend this hotel to anyone looking to have a good time. The hotel was very clean, good location, close to the beach, and some place to eat, nice staff, really comfy bed!