Ratings based on 371 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Wonderful beach location

Posted Dec 16, 2014
Pros: nice roof deck bar/pool/sitting area with good bar food and drinks. quiet, shaded 2nd floor outdoor patio to enjoy breezes but be out of the sun
Cons: shower stall has fixed glass partial wall which makes it too easy to soak the bathroom floor. Ask for a curtain if that bothers you.
If you are looking to enjoy a a quick trip from cold climes for sun, sand, beach, warm ocean water then this is the place. Romantic. wonderful for couples,not so great for kids - larger hotel resorts along the beach are better cholces if you are going with kids. People are refreshingly professional and nice. Food in restaurant is excellent and very reasonable for being at the hotel and on the beach. If you can get an ocean-front room, open up the large windows and it feels like being in a Corona ad with the surf so close and palm trees waving in the balmy breezes... relaxation. great place. great location. excellent staff across the board.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

Great hotel

Posted Dec 16, 2014
This hotel is at a perfect location, the beach is literally right across the street. The staff is wonderful, so cooperative. They're always at your service. The rooms are beautiful, the hotel smells great! Love, love, love it!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Stylish hotel at the beach`

Posted Dec 14, 2014
This sleek hotel is right on Carolina Beach. It's very close to the airport and just a 10-15 minute drive to the bustling Condondo Beach area. If you are looking for a very nice hotel in a less crowded, more low-key area of San Juan, this is your place.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Loved this hotel!!

Posted Dec 10, 2014
My wife and I spent 4 nights here and had a wonderful time!! The staff is very friendly and accommodating. We were especially fond of the "water boy" (didn't catch his name). He took care of us on the beach every day, placing chairs out on the beach and providing towels. He always greeted us with a bright smile. Around 3pm every day he would bring out a complimentary frozen treat he called "frozen coconut". It was SO good!! We would make sure we were out on the beach at that time just to have one. Very nice touch. Would love the recipe! We had an oceanfront room with a breathtaking view. Loved everything about our room, except the bed/mattress was kinda noisy with the slightest movement. The rooftop bar is very nice. Food was good. The pool is very nice as well...again with amazing views. Be careful if the steps leading to the pool are wet. My wife fell on them one morning after a rain shower. We ate breakfast every morning in the hotel restaurant downstairs...a little pricey, but very good. Never had lunch or dinner there, so can't comment on that. We loved this hotel and would definitely stay again!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Steps away from the beach. Staff is friendly.

Posted Dec 10, 2014
The neon lights in the bedroom and hotel can be a bit draining. Overall a good experience. Go for the oceanfront view, it's phenomenal. Bathroom could be a bit cleaner. Staff brings you complimentary yummy treats to the beach which is great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

Expand your mind

Posted Dec 9, 2014
Great value, Unique boutique feel, Black lights out of the 70's set the atmosphere. Friendly staff, clean, affordable. Try something a little different while being right on the beach!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
Great experience , would recommend a stay here to someone I don't know
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Staten Island, NY

2nd time at San Juan Water and Beach Club

Posted Dec 2, 2014
Pros: Room top lounge and the staff are great
Location: Old San Juan for great shopping and restaurants!
I stayed at the Water and Beach Club seven years ago and had a great time. I was not disappointed this time around. Everything was better than I remembered. Love this hotel and the staff are fantastic! They make you feel like an old friend coming back to visit.
4 out of 5
Recommended
for Couples
by A verified traveler

Great Location, Excellent Staff

Posted Nov 30, 2014
Cons: Pillows, Water Pressure
Staied 3 nights. Place is in a great loacation. Super easy access to beach, airport, Old Town and route 3. Great nieghborhood. We had a car but plenty to see and do within taxi range. Super friendly and plentyfull. Nice roof top lounge, bar and pool. Main restaurant was amazing. Overall great atmostphere. The only drawback was the water pressure in the shower and the pillows. Staff remadeied the pillow problem with additional ones right away. Have been to hundereds of hotels, low and high end, throughout the world and felt this one was well worth the cost. We would definently return.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom West Palm Beach, Fl.

402 Needs some maintenance.

Posted Nov 21, 2014
Overall it was a great stay. But my room 402 had issues with the shower faucet. We were unable to adjust the setting to hold a steady temp. The shower did not have any place to hold the soap. Also on Saturday night the music was so loud on the second floor we could hear it from the 4th floor until 2 am. The hotel did treat us to a free continental breakfast because of this issue.