Please enter your travel dates.
Traditional Room, 1 King Bed
Deluxe Room, 1 King Bed, Bay View
Junior Suite, 1 King Bed with Sofabed
Deluxe Room, 2 Double Beds, City View
Waterfront hotel across from San Juan cruise-ship piers, just steps from restaurants, shops and attractions.
Modern, amid history
Located along the water in Old San Juan, this contemporary Puerto Rico hotel is across from cruise-ship piers and 3 blocks from the massive Fort San Cristóbal.
Casino and café
Within walking distance of numerous galleries, shops, restaurants, and museums, this Sheraton's highlights include an on-site casino and rooftop pool.
Work and relaxation
Sheraton Old San Juan Hotel & Casino has 240 air-conditioned rooms and suites, all with flat screen TVs, cordless phones, and high-speed Internet access.Information missing or incorrect? Tell us!
Renovations & Closures
- The hotel will be renovating from 30 April 2013 to 30 November 2013 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
- Dining venue
- Meeting facilities
Sheraton Old San Juan Hotel & Casino is across the street from the cruise-ship piers and 3 blocks from Fort San Cristobal.
The hotel's 10,000-square-foot casino offers Caribbean stud poker, blackjack, craps, roulette, and slot machines. Guests have access to a computer in the hotel's administrative office, along with tour/ticket assistance, complimentary wireless Internet access in public areas, an Internet point, multiple conference/meeting rooms, luggage storage, and photocopy, faxing, and secretarial services. A fitness center contains cardio machines. The hotel's shopping arcade lies across a narrow street.
This Puerto Rico hotel is smoke-free.
- Swimming pool - outdoor
- Spa tub
- Massage - spa treatment room(s)
- Concierge desk
- Complimentary newspapers in lobby
- Health club
- Breakfast available (surcharge)
- Room service (limited hours)
- Parking (surcharge)
- Exhibit space
- Multiple large conference rooms
- Event catering
- Banquet facilities
- Audiovisual equipment
- Secretarial services
- Business services
- Total number of rooms - 240
- Multilingual staff
- Safe-deposit box at front desk
- 24-hour front desk
- Express check-out
- Security guard
- Number of floors - 9
- Babysitting or childcare
- Hair salon
- Tour assistance
- Beauty services
- Dry cleaning/laundry service
- Valet parking (surcharge)
- Air-conditioned public areas
- Wedding services
- Smoke-free property
- Free Wi-Fi
- Computer station
- Internet point
- Tours/ticket assistance
- Luggage storage
- Conference center
- Meeting facilities size (feet) - 8073
- Meeting facilities size (meters) - 750
- Number of meeting/conference rooms - 10
- Smoke-free property (fines apply)
- Television in lobby
Available in all rooms: Free Wi-Fi, Free wired high-speed Internet
Available in some public areas: Free Wi-Fi
Parking (surcharge), Valet parking (surcharge)
- Room Amenities
- Pay movies
- Hypo-allergenic bedding available
- Air conditioning
- Climate control
- Blackout drapes/curtains
- Voice mail
- Multi-line phone
- Coffee/tea maker
- Microwave (on request)
- Refrigerator (on request)
- Wake-up calls
- Daily housekeeping
- Turndown service (on request)
- Designer toiletries
- Private bathroom
- Complimentary toiletries
- Hair dryer
- In-room massage available
- Shower/tub combination
- Electronic check-out
- Electronic/magnetic keys
- Clock radio
- Iron/ironing board
- Rollaway/extra beds available
- Cribs/infant beds available
- Satellite TV service
- Free Wi-Fi
- Free wired high-speed Internet
- In-room safe (laptop compatible)
- Down comforter
- Down blanket
- Pillowtop mattress
- Signature bedding
- LCD TV
Palio - This authentic Tuscan chophouse offers local selections and stunning views of San Juan Bay from the hotel's second floor. Breakfast, brunch, and happy hour are also available. Closed Mondays.
Chicago Burger Company - Guests can build their own burgers at this indoor-outdoor restaurant on the scenic San Juan Bay. Menu includes certified Angus beef, salmon, and vegetarian options for lunch, dinner, and appetizers. Guests can also graba a drink at happy hour.
Sheraton Old San Juan Hotel & Casino serves a full breakfast from 6:30 to 11 AM each morning.
Guests can take advantage of the hotel's outdoor pool for swimming and sunning, and fitness equipment for staying in shape.
The concierge desk can assist with a range of tours and activities, from mountain climbing to snorkeling.
The recreational activities listed below are available at or near the hotel; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Boating nearby
- Tennis nearby
- Hiking/biking trails nearby
- Swimming on site
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible path of travel
- Accessible bathroom
- Roll-in shower
- Accessible parking
- In-room accessibility
- Accessibility equipment for the deaf
- Braille or raised signage
Policies & Fees
Minimum check-in age is 18
Check-in time starts at 3 PM
Check-out time is 11 AM
- Payment types
Accepted at this hotel: American Express, Diners Club, Discover, MasterCard, Visa
Pets allowed, Pet policy - dogs only, Maximum number of pets per room 1, Pet maximum weight in lb is 40
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Early departure fee charged
Service animals exempt from fees/restrictions
Noise-free rooms not guaranteed
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Valet parking fee: USD 20 per night (in/out privileges)
- Early check-in fee: USD 75
- Late check-out fee: USD 75
- Refrigerator fee: USD 10 per night
- In-room microwave fee: USD 10 per night
- Rollaway bed fee: USD 25 per night
- Additional Details
A resort fee is included in the total price displayed. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.