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Room type

Deluxe Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children)

Room, Accessible

Max Occupancy: 4 guests (up to 3 children)

DELUXE BAY KING

Max Occupancy: 2 guests (up to 1 child)

Junior Suite

Max Occupancy: 3 guests (up to 2 children)

Suite, 1 Bedroom

Max Occupancy: 4 guests (up to 3 children)

Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Waterfront resort across from San Juan cruise-ship piers, just steps from restaurants, shops and attractions.

Modern, amid history

Located along the water in Old San Juan, this contemporary Puerto Rico resort is across from cruise-ship piers and 3 blocks from the massive Fort San Cristóbal.

Casino and café

Within walking distance of numerous galleries, shops, restaurants, and museums, this Sheraton's highlights include an on-site casino and rooftop pool.

Work and relaxation

Sheraton Old San Juan Hotel & Casino has 240 air-conditioned rooms and suites, all with flat screen TVs, cordless phones, and high-speed Internet access.

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Hotel Amenities

Hotel Amenities

Sheraton Old San Juan Hotel & Casino is across the street from the cruise-ship piers and 3 blocks from Fort San Cristobal.

The resort's 10,000-square-foot casino offers Caribbean stud poker, blackjack, craps, roulette, and slot machines. Guests have access to a computer in the resort's administrative office, along with tour/ticket assistance, complimentary wireless Internet access in public areas, an Internet point, multiple conference/meeting rooms, luggage storage, and photocopy, faxing, and secretarial services. A fitness center contains cardio machines. The resort's shopping arcade lies across a narrow street.

This Puerto Rico resort is smoke-free.

  • Free WiFi
  • Restaurant
  • Casino
  • Outdoor pool
  • Bar/lounge
  • Health club
  • Spa tub
  • Conference center
  • Breakfast available (surcharge)
  • Valet parking (surcharge)
  • Spa treatment room(s)
  • Conference space
  • Conference space size (feet) - 8073
  • Conference space size (meters) - 750
  • Number of meeting rooms - 10
  • Babysitting or childcare
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Computer station
  • Express check-out
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Hair salon
  • Television in lobby
  • Porter/bellhop
  • Safe-deposit box at front desk
  • ATM/banking
  • Elevator/lift
  • Luggage storage
  • Smoke-free property
  • Number of floors - 9
  • Total number of rooms - 240
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Family Friendly Amenities

  • Free Wi-Fi
  • Outdoor pool
  • Refrigerator (on request)
  • Microwave (on request)
  • Rollaway/extra beds available
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Free WiFi
  • Free wired high-speed Internet
  • Pillowtop mattress
  • Room service (limited hours)
  • LCD TV
  • Satellite TV service
  • Premium TV channels
  • Pay movies
  • Refrigerator (on request)
  • Microwave (on request)
  • Premium bedding
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Coffee/tea maker
  • Down comforter
  • Cribs/infant beds available
  • Rollaway/extra beds available
  • Daily housekeeping
  • In-room massage available
  • Hair dryer
  • In-room safe (laptop compatible)
  • Designer toiletries
  • Free toiletries
  • Phone
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Air conditioning
  • Climate control
  • Private bathroom
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Where to Eat

Palio - This authentic Tuscan chophouse offers local selections and stunning views of San Juan Bay from the resort's second floor. Breakfast, brunch, and happy hour are also available. Closed Mondays.

Chicago Burger Company - Guests can build their own burgers at this indoor-outdoor restaurant on the scenic San Juan Bay. Menu includes certified Angus beef, salmon, and vegetarian options for lunch, dinner, and appetizers. Guests can also graba a drink at happy hour.

Sheraton Old San Juan Hotel & Casino serves a full breakfast from 6:30 to 11 AM each morning.

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Nearby Things to Do

Guests can take advantage of the hotel's outdoor pool for swimming and sunning, and fitness equipment for staying in shape.

The concierge desk can assist with a range of tours and activities, from mountain climbing to snorkeling.

The recreational activities listed below are available at or near the hotel; fees may apply.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 16 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are available.

Pets

Pets allowed, Only dogs are allowed, Maximum number of pets per room 1, Pet maximum weight in lb is 40

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

Noise-free rooms not guaranteed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 14 and USD 20 for adults, USD 7 and USD 10 for children (approximately)
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Early check-in fee: USD 75
  • Late check-out fee: USD 75
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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