Ratings based on 2,504 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Nice hotel

Posted Jun 1, 2015
Hotel was great! Great location, has its own access to beach, several pools, and restaurants. Very close to el viejo San Juan and airport. Would recommend to friends.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Buen hotel

Posted May 27, 2015
Es un buen hotel, no cuenta propiamente con acceso privado a la playa, sin embargo buenas vistas al mar, cerca de lugares donde comer, es práctico para visitar el viejo San Juan, buena relación costo-beneficio
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
The hotel accomodations and Staff were Excellant and went out of their way to ensure that all of our needs were met.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
The hotel accomodations and Staff were Excellant and went out of their way to ensure that all of our needs were met.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
The hotel accomodations and Staff were Excellant and went out of their way to ensure that all of our needs were met.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
The hotel accomodations and Staff were Excellant and went out of their way to ensure that all of our needs were met.
3 out of 5
by A verified travelerfrom m

Dislike

Posted May 25, 2015
Rude staff that hate to help English only speaking guest. Beds not new, not padded and very thin sheets and blankets. Pillows have no form and no support. Room looks as described and was very clean. Great very. Prepare to spend a lot in hotel fees, restaurant staff also dislikes dealing with English only customers. Learn your Spanish or prepare for the cold shoulder and nasty looks.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted May 23, 2015
City view tower needs updating and only one working elevator. Amenities are nice, if I stay here again I'd request staying in the main tower.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Waterford, MI

Good hotel on the beach.

Posted May 23, 2015
Nice place to stay. Staff was nice. Facility was good. Pools and beach was awesome. Can't wait to go back.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Puerto Rico

Very good

Posted May 22, 2015
Good location and good staff. People very friendly.