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Room type

Room, City View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Room, 2 Double Beds, City View

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Room, Pool View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Room, 2 Double Beds, Pool View

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Club Room, 1 King Bed, City View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Junior Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Room, 1 King Bed, Ocean View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Club Room, 2 Double Beds, City View

Max Occupancy: 4 guests (up to 1 child, 1 infant)

Room, 2 Double Beds, Ocean View

Max Occupancy: 4 guests (up to 1 child, 1 infant)

Room, Balcony, Oceanfront

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Room, 2 Double Beds, Balcony, Oceanfront

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Puerto Rico family resort on Isla Verde beach

24-hour gaming

Facing a long crescent beach in Puerto Rico's Isla Verde resort district east of Old San Juan, this resort includes a 24-hour casino and a contemporary steakhouse serving prime-grade beef.

Spa, work-out classes

Cushioned lounges cosset beach/pool sunbathers, a spa rejuvenates the weary, and complimentary work-out classes energize everyone. Diversions at The Ritz-Carlton include boogie boarding and kayaking.

Slumber comfort

Ritz-Carlton guestrooms and suites feature pillowtop mattresses, Frette Italian linens, and down comforters. CD players and flat-screen TVs offer entertainment. Complimentary wired/wireless high-speed Internet access available.

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Hotel Amenities

Hotel Amenities

The Ritz-Carlton, San Juan is 5.25 km (3.25 mi) from Museo de Arte de Puerto Rico and within 9 km (5.75 mi) of Plaza Las Américas shopping and a 24-hour casino.

An on-site spa offers hydrotherapy treatments and hair/nail care and has sauna, spa tub and steam rooms. A complimentary fitness center contains an assortment of cardio and weight machines. Personal training is available for a surcharge. There is an outdoor pool. Beach/pool sun loungers, umbrellas and towels are available and there are Beach cabanas (surcharge). Guests have access to nearby golfing and personal watercraft.

Amenities include concierge services, overnight laundry service, safe deposit boxes on property, 24-hour room service, 24-hour valet parking, and complimentary overnight shoe shine. Complimentary morning newspapers and faxes are available in the lobby. Five dining options are available on site.

The hotel offers full childcare/babysitting services (surcharges apply) upon request and there is a children's club. Two business-center computers provide high-speed wireless Internet access (surcharge) and high-speed wireless Internet access (surcharge) is also available in public areas.

  • Free WiFi
  • Restaurant
  • Full-service spa
  • Casino
  • Outdoor pool
  • Poolside bar
  • Bar/lounge
  • Health club
  • Spa tub
  • Children's club
  • Supervised childcare/activities
  • Sauna
  • Steam room
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Breakfast available (surcharge)
  • Valet parking (surcharge)
  • Self parking (surcharge)
  • Coffee/tea in lobby
  • Business center
  • Conference space
  • Meeting rooms
  • Babysitting or childcare
  • Pool sun loungers
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Limo or Town Car service available
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Multilingual staff
  • Wedding services
  • Gift shops or newsstand
  • Hair salon
  • Porter/bellhop
  • Safe-deposit box at front desk
  • ATM/banking
  • Elevator/lift
  • Shopping on site
  • Number of buildings/towers - 1
  • Number of floors - 9
  • Total number of rooms - 416
  • Tennis on site
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Family Friendly Amenities

  • Free Wi-Fi
  • Outdoor pool
  • Rollaway/extra beds available
  • In-room childcare (surcharge)
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Free WiFi
  • Pillowtop mattress
  • Minibar
  • Room service (24 hours)
  • Flat-panel TV
  • Premium bedding
  • Hypo-allergenic bedding available
  • Cribs/infant beds available
  • Rollaway/extra beds available
  • Daily housekeeping
  • Free bottled water
  • In-room childcare (surcharge)
  • Hair dryer
  • In-room safe (laptop compatible)
  • Bathrobes
  • Designer toiletries
  • Phone
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Air conditioning
  • Climate control
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Where to Eat

BLT Steak - BLT, which stands for "Bistro Laurent Tourondel," is a steakhouse that exhibits classic French techniques amid modern decor. The decor's warm palette includes golden lighting and chocolate browns throughout, ebony tables and caramel-colored banquettes, and toffee-colored stools at the eye-catching bar. Wine list features 225 bottles. Accommodates private parties of up to 16 guests. Dinner daily.

Il Mulino New York -Signature dishes inspired by Italy's Abruzzi region include Spaghettini Bolognese, Rack of Lamb, Veal Chop, and Langoustines. Skilled wait staff provide tableside cooking in the European tradition. Extensive wine list.

Mares - Featuring seafood and Caribbean cuisine, this cafe-style restaurant offers casual dining with a menu focusing on purity and simplicity. Serves breakfast and lunch daily indoors or al fresco overlooking the pool and gardens.

The Ocean Bar & Grill - Casual, beachfront restaurant offering al fresco lunch, views of the beach and ocean, and direct access to the beach and pool. Sushi bar (for dinner only). Open late morning to early evening daily for lunch, evenings Wednesday - Sunday for dinner, and late morning to early evening daily for refreshments at the pool and beach.

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Nearby Things to Do

Symmetrically shaped, a formal pool bordered by lion-head spouts, stately royal palms, and gardens measures approximately 45.75 x 36.5 m (150 x 120 ft). The pool courtyard includes a six-person spa tub.

Beginning in front the Ritz-Carlton, San Juan, the beach sweeps east in a 1.5-km (1-mi) crescent. Offshore reefs knock down ocean swells, but wind in most weather conditions forms low surf near shore for boogie boarders and surfers. Guests have use of floats, mats, and snorkeling equipment (weather permitting; subject to availability).

The recreational activities listed below are available either on site or near the resort; fees may apply.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

You’ll be asked to pay the following charges at the hotel:
  • Resort fee: 18 percent of room rate
The hotel resort fee includes:
  • Fitness center access
  • Internet access
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 34.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 21.00 per day (in/out privileges)
  • Valet parking fee: USD 28.00 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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