Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful resort run by the most hospitable staff

Posted Jun 21, 2015
Gorgeous beaches. Oscar gets your chairs set up and provides nice conversation during the process. Food is great. Pool is beautiful--even when the big iguana decides to take a dip!
Comment from Hotel Management
Jun 30, 2015 by Terry G. Bechtold, Hotel Management
Dear Distinguished Guest, Thank you for taking the time to post your comments regarding your recent stay at our captivating resort. We are thrilled that you thoroughly enjoyed your vacation, and you enjoyed our 2 mile pristine beach and tropical friends. We hope to have the pleasure of indulging you once again, at the St. Regis Bahía Beach, the Best Address in the Caribbean. Thank you for the gift of feedback. Warmest regards, Terry G. Bechtold General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, La

This has to be the best resort in Puerto Rico!

Posted Jun 8, 2015
We took our two kids for vacation this year. The grounds on the resort are beautiful. The private beach is wonderful. I was worried that one room would not be being enough for the family but it was very spacious. Service is excellent. Food fantastic. The kids cried when we left. It was paradise.
Comment from Hotel Management
Jun 15, 2015 by Terry Bechtold , Hotel Management
Dear Mary, It is very rewarding to see families enjoying their time and mentioning how the accommodations fit their needs. We are so glad the entire family enjoyed the beach, spacious rooms and the tasty cuisine. We hope you will consider our paradise like your second home and we look forward to welcoming you all back to another great experience. Thank you for the gift of feedback. Warmest regards, Terry G. Bechtold General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Most beautiful resort!!

Posted Jun 4, 2015
My husband and I went to get away from our businesses to de stress and we did just that! Puerto Rico is amazing and if you are an adventurer rent a car for your self and explore the island. We went to so many places like fajardo, caguas, all of San Juan and rio grande. There are so many things to do then just stay in the resort (even though if the weather was bad we would of loved to stay at the resort because it's so amazing) a must visit is el yunque and a must stay if you visit is St. Regis resort
Comment from Hotel Management
Jun 8, 2015 by Terry G. Bechtold, Hotel Management
Dear Mirna, Saludos from the enchanting island of Puerto Rico! We are so thrilled you and your husband enjoyed the paradise of Puerto Rico. We have a rich culture filled with amazing locations with wonders to see and it’s great you took the opportunity to explore the most of it. There is still much more to see so we hope you will return soon to continue exploring what we hope you will consider your home away from home. Thank you for the gift of feedback. Warmest regards, Terry G. Bechtold General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Excellent place for relaxation

Posted Jun 4, 2015
Pros: The whole experience waswonderful. I especially liked watching the champagne being opened with a sable. The restaurants offer a varied menu. must see
Cons: The only thing I would add would be more night life activity. Maybe some dancing.
Location: Close to the El Yunque rainforest
Check in time was published for 4 o'clock. We arrived at 11:30, they received us with open arms. After registerng they offered us a delicious complimentary punch and took us to our room. The room was spacious with a beautiful balcony. The bathroom is quite big with an oversized bathtub. The personel was friendly and helpful. The nature walk is beautiful. The boat house offers karjacking tours. The beach is wide and with white sand. The water was at the perfect temperature and the waves were not too rough. They have two great restaurants with wonderful food. I would go back there every year if I had the opportunity.
Comment from Hotel Management
Jun 8, 2015 by Terry G. Bechtold, Hotel Management
Dear Maria, Saludos from The St. Regis Bahía Beach! We are so glad you enjoyed your stay from the spacious room accommodations to the fine dining cuisine. The sabering is a very special ritual we like to perform as we state during the introduction to our kings and queens. We hope to have the opportunity of welcoming you back every year. We are looking into creating more activities including salsa dancing, hopefully for your next visit this is something you will enjoy. Thank you for the gift of feedback. Warmest regards, Terry G. Bechtold General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, MI

Go for the grounds, things to do... food is eh

Posted Jun 3, 2015
We, 38-40, were here on our 10 year anniversary. Everything about the hotel is excellent except for one thing. Food is not up to par. We also stayed at Dorado Ritz, where food is some of the best food we've ever had. If you're trying to do things like play golf, see outside sites like Yunque, play on the beach, enjoying the grounds, etc... this is the place. It's geared toward fun. The Dorado Ritz is all about relaxation. The amenities are there, but secondary to the zen like atmosphere. The beach is ok, tranquil because rocks separate it from the ocean. We enjoyed both. Both go knowing the difference in the vibe.
Comment from Hotel Management
Jun 8, 2015 by Terry G. Bechtold, Hotel Management
Dear Distinguished Guest, Congratulations on your 10th year anniversary! We are thrilled you enjoyed the great activities and truly enjoyed your time spent with us. We hope to have the pleasure of welcoming you back soon to celebrate many more special moments. Thank you for the gift of feedback. Warmest regards, Terry G. Bechtold General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Exceeded Expectations

Posted Jun 1, 2015
We traveled with our 2 young children to Puerto Rico and decided to stay at the St Regis given all the good reviews. We were not disappointed. Actually, the hotel and its staff exceeded our expectations. We plan to make it our 'go to' family destination.
Comment from Hotel Management
Jun 8, 2015 by Terry Bechtold, Hotel Management
Dear Nancy, How exciting to be considered your families go to destination. Exceeding your expectations is always our priority to ensure a flawless stay. We look forward to welcoming you all back many more times to continue exceeding your expectations. Thank you for the gift of feedback. Warmest regards, Terry G. Bechtold General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from New York, NY

Gorgeous property to relaxing getaway

Posted May 28, 2015
Pros: Very relaxing. Beautiful property. Nice pool area with ample space for guests. Did not have to run out early in the AM to grab a seat.
Cons: The service is very mixed. Some employees are great while others were a bit difficult to deal with.
Location: Rio Grande is about 1/2 hour from San Juan. We enjoyed the resort our whole stay. We left once to go to Bio Bay Kayak which was waste of time
My husband and I spent 5 days/4 nights at the St Regis thru Memorial Day weekend. The hotel grounds are gorgeous. Very lush and colorful. We were greeted by several lovely gentlemen who worked the valet. We were offered some rum punch :) Our first day experience was a bit mixed. We were left waiting for notification on our room in the lobby until my husband finally got up to ask some questions. The pool attendant service was also very mixed. Our first server was awesome so friendly. Our second server took our lunch order and never returned. The pool manager had to come apologize and comp our lunch. We received the incorrect room we had originally booked and had some run-around with the front desk before they "found" a king size room for us the following day. All in all we had a very relaxing time at the property. It is quite massive and its the perfect get-away from the hussle and bussel (we live in NYC). After staying at the St Regis Princeville, we had our expectations set very high but if I were to return I would know what to expect. I would definitely go again.
Comment from Hotel Management
Jun 2, 2015 by Terry Bechtold, Hotel Management
Dear Distinguished Guest, Saludos from St. Regis Bahía Beach! Thank you for taking the time to post your thoughts regarding your recent stay at our distinctive resort. We are pleased that you indulged in our well-orchestrated guest experience, and discovered that almost every aspect of our little paradise met your fulfillment! Rest assured that your valuable comments have been appropriately addressed. We look forward to having the pleasure of welcoming you back in the near future, to The Best Address in the Caribbean. Thank you for the gift of feedback. Warmest regards, Terry G. Bechtold General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from V

Best place we've ever stayed

Posted May 21, 2015
Everything was perfect. Staff were professional and pampered us the entire time. The resort was beautiful and located about 40 min away from San Juan so if you're looking for a bustling nightlife, this isn't the place for you but if you're wanting to experience the beauty of nature, a true Caribbean feel, a gorgeous hotel and exceptional service stay here. You should, however, rent a car and go explore the island at your own pace. You won't regret your stay here!
Comment from Hotel Management
Jun 2, 2015 by Terry Bechtold, Hotel Management
Dear Distinguished Guest, Thank you for taking the time to post your comments regarding your recent stay at our captivating resort. We are thrilled that you thoroughly enjoyed your vacation, and that the property far exceeded your expectations! We hope to have the pleasure of indulging you once again, at the St. Regis Bahía Beach, the Best Address in the Caribbean. Thank you for the gift of feedback. Warmest regards, Terry G. Bechtold General Manager
5 out of 5
by A verified traveler

Beautiful Hotel and Facilities

Posted May 9, 2015
I had the opportunity to stay at this location. It is a high end resort with outstanding facilities and service. Staff was very involved into customer satisfaction. However as SPG member I was not offered the benefits I was told I would get at SPG sites.
Comment from Hotel Management
May 12, 2015 by St. Regis , Hotel Management
Dear Distinguished Guest, Greetings from The St. Regis Bahia Beach! We are thrilled you found the resort to match up to its luxury brand. We appreciate the loyalty of our SPG members and accommodate their benefits. Not all properties may have certain benefits available however we absolutely do our best to provide them to our much appreciated guest. We do hope we will have the honor of welcoming you back in the near future to ensure you receive your much deserved treatment as an SPG member. Thank you for the gift of feedback. Warmest regards, Terry G. Bechtold General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Our vacation was great!

Posted May 6, 2015
Pros: Facilities, service, Food and Beverage, everything!
Cons: N/A
Location: The location is secludded from the rest of Puerto Rico. If you prefer the solitude and serenity, this place is the way to go!
Couldn't have asked for a better hotel/service/amenities/spa/restaurants/concierge! I highly recommend this resort to anyone who travels to Puerto Rico! Our stay was short but sweet. We were celebrating our one year anniversary and booked via expedia. We had great weather and the flight was super short and direct. We arranged our transportation with the hotel, and it was the way to go. They were there when we got to baggage claim, and from the time we were picked up to the time we were dropped off at the airport, the service and friendliness from the staff was impeccable. The St. Regis really knows how to treat each and every customer with the utmost respect and pure welcoming spirit. We selected one day to go to Old San Juan. We talked with the concierge to arrange our itinerary, and we played it by ear, and couldn't have enjoyed Old San Juan more. The Food, atmosphere, history, and people were purely amazing. We were able to have Pina Colada's at the place where it originated. I know for a factor we wouldn't have been able to find it without the concierge's expertise and local experience. 't was amazing - we will definitely be coming back! Thanks St. Regis for such a memorable experience!
Comment from Hotel Management
May 12, 2015 by St. Regis, Hotel Management
Dear Distinguished Guest, Saludos from St. Regis Bahía Beach! Thank you for taking the time to share your thoughts regarding your recent stay at our captivating resort. We are thrilled you enjoyed every aspect of the hotel and our enchanting island provided the best location to celebrate your special anniversary. As you mentioned Puerto Rico has so much culture and history it’s exciting to share its beauty for all to enjoy. We hope to welcome you back for another stay and hopefully you will have more time to stay longer to continue exploring. Thank you for making the journey. Warmest regards, Terry G. Bechtold General Manager