Ratings based on 866 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Nice hotel close to beach, bus, restaurants.

Posted Mar 23, 2015
Wireless was useless. Had to use outside restaurants for wireless. Hard to deal with while at a conference. Also extremely overpriced.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Great hotel close to SJU

Posted Mar 22, 2015
Pros: The friendly staff
Cons: We saw 1 roach in the bathroom:(
We had a 1-night stay here after a week on Culebra. We wanted a hotel very close to SJU as we had a 5AM flight out the next day. We checked out of The Verdanza at about 3:40, only to get to the airport to find our flight cancelled. We went back to The Verdanza, and they simply checked us back into our room, and even gave us a late departure. Very friendly, helpful, excellent staff working there! Plus the pool was beautiful!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Oklahoma

Very good value

Posted Mar 22, 2015
Pros: The staff, of course, but also the location--5 minute walk to the beach--and the food at J.H. Yee's. It is VERY quiet.
Cons: The rooms could use a little work (i.e., replacing curtains, painting baseboards, replacing toilet mechanism so it won't run).
Location: Conveniently located near other fancier (more expensive) hotels that have great restaurants and casinos. Nearby beach is EXCELLENT. Walgreens close.
What made our visit to Puerto Rico enjoyable was the outstanding staff of the Verdanza Hotel. They are friendly, helpful, and very professional.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new York

Posted Mar 18, 2015
a comfortable stay and well accommodated.would recommend a short or long stay
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary

Great location close to the beach

Posted Mar 10, 2015
Location: The beach is 2 blocks away and there are quite a few restaurants within walking distance.
I would definitely stay here again. Started with very friendly service from Olga at the front desk. Although we arrived early, she took good car of us and our bags until our room was ready. Only stayed two days so did not get a chance to take advantage of all that is offered. Was surprised to see 4 restaurants and cafe in one hotel. Pool area is very nice. Room clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

loved it here

Posted Mar 9, 2015
Pretty much close to everything and we had a very clean room. Very noisy neighbors but everything else was perfect. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mass.

beds

Posted Mar 5, 2015
Pros: Staff was very friendly and very clean.
Cons: New beds.
Location: The beach
We should of had a king bed not double beds. The mattresses were to soft.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington DC

Great location to airport and beach!

Posted Mar 5, 2015
Pros: Great location, nice clean rooms. Friendly staff and good food choices
Location: Close to airport and beach
The hotel was very nice, but be warned that construction is going on next door and they started very early in the morning. That was no fault of the hotel, but something to keep in mind while booking. The hotel was quite, the pool, hot tub and kids water play area were really awesome. The restaurants are very good too. Location is a short walk to a beautiful beach and it's a close ride to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay in San Juan

Posted Mar 3, 2015
I was so pleased with the proximity of the hotel from the airport. Close to the beach and one of the main strips in San Juan. I plan on going back next year.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

stayed 1 night while waiting to fly back to Ny

Posted Mar 2, 2015
Pros: the proximity to the airport
Cons: PUT DRAPES IN EVERY ROOM SO WE CAN SLEEP
Location: Close to old San juan and the port where the cruise ships come in
The room was ok. The room needs a bit of updating as does the entire hotel. I did not like the fact that they make guests pay to park their vehicles. The REALLY bad thing we experienced was arriving back to the hotel at 11 pm getting into bed and realizing there were no drapes to draw. So, the lights from the surrounding hotel lit up our room all night making it difficult to sleep. When I advised the clerk of the fact he said " hmmm, all rooms should have drapes. There was no offer of any discount or rebate. No big deal, but that would have been nice