“Would definitely use this hotel again when I return to Puerto Vallarta”

The staff at the Abbey Hotel were very friendly and helpful when requesting excursions. The rooms were unique and inviting, but the bed was a little hard to sleep on, which is something I can overlook because of the overall feel of the atmosphere. The hotel has excellent maid service and kept my room very clean. The hotel setting was in a great location near the beach. I would definitely use this hotel again on my return trip to Puerto Vallarta.

“Great location, so-so rooms, beautiful views”

Stayed at The Abbey for a total of five nights. Most of the staff was VERY friendly and helpful. Only one front desk clerk seemed a little miffed if you approached him with a question. One of the waiters in the restaurant shorted me on my change and acted a little gruff the whole time as if waiting on gay people was beneath him. But the rest of the staff, AMAZING. The location is hard to beat, too, right smack in the middle of a great neighborhood- close to bars, cafes, the beach, places to eat. I had a gorgeous view from my balcony. The room was always clean and the maids were very nice. The bed was hard as a rock, but I've come to expect that from hotel beds in Mexico. They're all hard for some reason. I would definately stay here again.

“Prime location for gay traveler's”

The staff and overall amenities of the Abbey was very appealing. We stayed in a European Suite which was of ample room and had a full size refrigerator, stove, blender, coffee maker. The only negative about the room was the bed. The bed was hard as a rock. Surprisingly, I wasn't sore though each morning of the 7days I spent there. The staff was very accomodating and the breakfast meals were super! The pool is nice; but, the sun exposure is only during peak 11am-2pm. The beach was a short walk. The eateries and bars also were a short walk. The entire stay felt very safe and the locals could not have been more hospitable and patient with the fact that neither of us could speak ANY spanish. We will make this a future destination again.

“Loved My Puerto Vallarta stay at Hotel Abbey”

It was a perfect spot for a first visit to PV. Location was perfect and an easy walk to everything I was interested in seeing and doing. The hotel is adequate and I would probably return just because of the wonderful and helpful service recieved from the desk staff. Try to get an upper floor room. Mine was on a corner with views of the city and the ocean. There is great food, shopping and clubs all around the hotel. The beds are a wee bit hard, but not that bad. Good value and pleasant experience over all.

“Another great vacation..”

The Abbey Hotel is a older hotel but the rooms are clean and services were great. The front desk was very helpful -thank you Carlos and Sergio. You can walk everywhere from this location, beach shops, places to dine. The wireless is sometimes a problem but they have a computer in the lobby for all to use.

“great place, great location”

great customer service

“Perfect location for the beach, restaurants and night life.”

An easy walk to the gay beach which was appreciated. Good restaurants and night entertainment spots close by. Friendly staff who satisfied my every request.

“This place is the best!”

In the heart of the Zona Romantica, the location could not be better. But what makes this place great is the friendlieness of the staff--especially Carlos! This guy is incredable--I had not been to PV for 15 months, but when I got out of my cab from the airport and walked in the lobby, Carlos greeted me by name and had my reg card and keys already out. THAT'S Customer service! If you're looking for the Hyatt or Hilton they're five mile north of The Abbey, where the cruise ships dock, near Costco. But if you're looking for an experiance of Mexico, wonderful latin hospitality, picturesque village feel, and a comfortable place to call home for a few days--stay at The Abbey. Carlos will take care of you!

“a fun place to stay/great concierge service”

The Abbey was just right and the staff exceptionally friendly and helpful.