Ratings based on 1,325 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom moorpark, ca

Posted Nov 25, 2014
Pros: the service was amazing.. all the servers or bartenders were very welcoming and fun to talk to.
Cons: The food. I was really hoping for authentic Mexican food and we were served resort food everyday .. no flavor and very boring
Location: The location was beautiful .. basically have a private little beach for just this hotel ! They have kayaking paddle boarding and snorkeling too (:
We had an awesome time in Puerto Vallarta. Barceló was a beautiful hotel and the service was excellent. There were many activities to engage in and the hotel was very helpful with setting them up. Barceló is a wonderful place just to relax and enjoy your vacation!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Excellent hotel

Posted Nov 23, 2014
Greatly enjoyed the hotel. The beach was a little to rough and deep.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montebello CA

Our stay at Barcelo hotel it was awesome.

Posted Nov 22, 2014
Pros: The location the cleanliness of the hotel our room was great nice view the friendly staff
Cons: At the main bar you have a group perform but only for an hour that I will change it to more than an hour
Location: The location it was great quiet the beach it was really clean
Everything was great our room the staff the food everyone was very friendly I will see you guys next year if God let us take care
1 out of 5
by A verified traveler

Worst experience ever !!!

Posted Nov 20, 2014
Worst experience ever !!! Lobby employee very rude !!!
4 out of 5
Recommended
for Couples
by A verified traveler

Check-In/Check-Out

Posted Nov 19, 2014
Pros: Beach, wait staff, food selection.
Cons: As per above
Location: We did not leave the property. We were only there 4 nights and found no need to leave the hotel grounds.
The counter staff were slow and less cooperative than I would have expected. we arrived by ourselves (2) and it took much too long to get checked in. I reserved 4 nights and they confirmed only 3 nights. They said they were sold out for the Friday night. I managed to get them to extend the stay, but that should not have been necessary. Once we got ot the room, everything was very good and the staff was excellent in the rooms, restaurant and bars. When checking out, they wanted the room at noon and we were told we could stay in the hotel and retain our wristbands until we left for the airport. The man at the desk refused that courtesy and wanted our wristbands back at 2:00 pm. t took a request to speak to his manager to get that resolved. This was too stressful and I was glad I did not arrive on a bus with 50 other guests. We might still be checking in.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kelowna

Beautiful hotel close to both the jungle and beach

Posted Nov 17, 2014
From the moment we stepped into the resort we had a wonderful time. my boyfriend and myself were taking our first vacation alone and couldn't have chosen a more beautiful resort to go to. We spent our meals right by the window looking out on the ocean and our days by the pool being served drinks right to where we were sitting. The ultimate in relaxation. All of the Al a cartes were good, however, we enjoyed the Spanish one the most, Don Quijotos. The entire resort is built around a jungle theme so there is a ton of vegetation. The main pool has a wonderful fountain in the middle made to look like a waterfall. The iguanas loved to hang out there and would even come down to eat flowers right out of your hands. Our room was also great. Spacious and with a view of both the ocean and the pools although we didn't even upgrade to the premium. The premium suite was right next to ours and I would have loved to spend time in it. Might even upgrade next time we go. If you want a relaxing experience with wonderful staff in a beautiful resort choose the Barcelo.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jackson, Ca.

Nice hotel close to town.

Posted Nov 12, 2014
Pros: The grounds and pool are beautiful.
Cons: The food!
Location: We had already spent a week in town and took a couple of excursions so we did not do anything other than enjoy the resort
The food needs help. There is plenty of it but very tasteless..
3 out of 5
by A verified travelerfrom California

did not like the beach

Posted Nov 12, 2014
Cons: The food, better restaurants more variety the wine was bad over all food drinks restaurants can be improved better quality
not the best experience, I been in Vallarta many times this time was doll and boring
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Beautiful, secluded location!

Posted Nov 11, 2014
Pros: This resort was located between 2 mountains and was the perfect setting. One of the most beautiful views I have ever had from any hotel room!!
Cons: Nicer hotel staff.
Location: The secluded beach offers a lot! You can snorkel or walk down the beach to a few huts that sell authentic drinks, food, souvenirs, and massages!
Overall a wonderful, relaxing vacation! I would recommend to my friends. The location made the resort so romantic and secluded. The food was actually really good and tasteful! I enjoyed trying the different restaurants each night. It really is a great price for what all you get!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Nov 11, 2014
Pros: Great views, good setting, happy and helpful staff.
Cons: Front lobby staff were abrupt if not rude. Food is slightly quantity over quality but acceptable.
Location: Great location in a cove with "Jungle" setting creating beauty and privacy. Good Beach with local massages. Easy to get downtown.
Wonderful facility with great pools and a stretch of Beach. Cove like setting with tropical views. Private and safe but only 20 minutes from town if needed.