Ratings based on 1,263 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2014
Beautiful hotel, very clean. Don't go to the restaurant Capri. Overall very good experience, would definitely go back!!
2 out of 5
by A verified traveler from Pedroza

Horrible costumer service

Posted Jul 20, 2014
The room had no A/C! Called front desk and when maintenance come to look at the room their answer was all rooms are like this, had to call Expedia to have them move us to another room, will never stay there again!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Memorable honeymoon trip

Posted Jul 15, 2014
My wife and I just celebrated our honeymoon here. We had an amazing time. This is a very special beautiful resort. Hard to beat the location, tucked away in it's own private cove in the mountains outside of the city. The swim up bar is the best part. The only negative thing I can say is for our dinner in the very beautiful Spanish restaurant looking out the water during sunset, there was a dying pelican on the beach nearby and the staff put it in a bag and buried it right in front of us. It ruined a very romantic evening and I can only hope they handle this differently in the future when this happens again. Besides that incident, everything was great. I would recommend this place highly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Angleton, Tx

Posted Jul 14, 2014
Pros: Everything
Cons: Nothing
Location: well everything was more in the middle of town but we didn't mind the taxi ride. It was The location was so peaceful.
words cannot describe our stay. everything was perfect. everyone was so friendly and were their to answer any questions we needed answered. I will recommend Barceló to all my friends and family.I hope to go back and for sure stay at Barceló. Thank you Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Great staff,beautiful hotel

Posted Jul 8, 2014
We just returned last Tuesday from Barcelo Puerto Vallarta, and found the accommodation beautiful. Big rooms, good food , amazing staff. Two things to mention, grad party's that time of year so very loud and not a huge beach but worth the money.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice place to stay, great service

Posted Jul 2, 2014
Pros: Always friendly service, great pool.
Cons: WIFI. The only reason I wouldn't stay here again is there is no free wifi or internet access anywhere.
Location: Tony's restaurant Eden Zoo Very easy to get anywhere with a cab!
The service was great. Rooms have updated furniture, but need a bit of TLC. The location is about 20/30 min south of the main city, so about a $20 cab ride. There is their own private beach and vary laidback. Food was good. Note to who ever is going, bring pants if you want to go to the restaurants not the buffets. There are a few fun adventures right outside of the hotel - Tony's restaurant for an authentic, delicious meal, eden, and the zoo. Great low key stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Very impressed

Posted Jun 29, 2014
Pros: The food is great, the staff is quick to respond, it's clean and they have a lot of fun activities to keep your busy!
Cons: Some free wifi hot spots would be nice.
Location: Kind of far from the city but a cheap taxi ride in to town, the beach is on site, and can take boat taxis anywhere from the beach!
My boyfriend and I had an amazing stay at Barcelo Puerta Vallarta! We stayed for 7 days for a romantic getaway and had the best time! The staff is always very friendly and helpful, the food is amazing, and the facilities are very well kept. Even when we weren't out enjoying the pool and beach our room was very comfortable! I would also highly recommend working with Adelina to schedule your shuttles, excursions and reservations. She made our lives so simple and is so friendly. I would absolutely come back here again and recommend it to all my friends, family and coworkers. Thanks Barcelo for helping our getaway to be as relaxing as possible. We also do not have children but this is a very family friendly and kid-friendly resort.
3 out of 5
by A verified traveler from Georgetown,In.

Great place to interact with the locals

Posted Jun 28, 2014
Beach was kept very clean and vendors on beach don't harass you The view is as good as it gets.The pools are nice but the bar closes way to early and they allow kids up to bar which was not to good.need to have adults only by the swim up bar.the food was ok.margaritas not so good in hotel but great out in village (find Rodger on beach)
4 out of 5
Recommended
for Everyone
by A verified traveler

BEACH FRONT RESORT. LOVED IT

Posted Jun 25, 2014
Pros: THAT IT WAS BEACH FRONT, MANY ACTIVITIES TO KEEP PEOPLE HAPPY.
Cons: LOBBY BAR NEEDS TO HAVE AC, ITS HUMID IN PUERTO VALLARTA & NEED TO CLOSE LATER
GREAT RESORT, FRONT DESK MEN ARE VERY FRIENDLY BUT LADIES THERE CAN BE RUDE. BEST BARTENDER IS GERARDO!!!
5 out of 5
Recommended
for Everyone
by Ray from Hollister CA

Excellent

Posted Jun 24, 2014
Excellent: food, service, facilities, staff, room, pool...everything was excellent