Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
78% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Location was great...close to airport, beach

Posted Aug 15, 2014
Pros: Easy access to all areas.
Cons: One day we stayed in room while it was being cleaned. Cleaning person did not do a sanitary clean job of the drinking glasses. it was just a rinse.
Location: close to beach, airport, town.
Loved the friendly staff, especially Marichuy. Many drinks were served with a friendly smile. It was nice to be able to eat in all of the restaurants.
4 out of 5
Recommended
for Everyone
by Lily from downey, ca

Relaxing stay

Posted May 28, 2014
Pros: Pools
Cons: Quality and variety of food
Location: Beach
Great location and staff but food can improve. Stay away from presentations they say are nit timeshares but they really are. Entertainment was ok. Rooms are big.
4 out of 5
by A verified traveler from Seattle

Nice hotel, not best value

Posted May 27, 2014
We enjoyed our stay, but I didn't feel like we got a great value for the cost of our stay. There were several restaurants to eat at, but the food overall was okay. We wish the restroom within the room was more private. There was only a glass door separating the toilet from the rest of the room. There were no walls separating the bathroom from the bedroom. The accomdations were clean and staff friendly and helpful. The resort wasn't overcrowded, but finding shade by the pool was a bit of a hunt.
5 out of 5
Recommended
for Everyone
by Bill from Victoria B.C.

Wonderful Vacation

Posted May 4, 2014
Pros: Cleanliness and excellent service
Cons: Love it just the way it is.
Location: Great beach and close to both Bucerias and Puerto Vallarta for shopping. Easy to arrange outings, I recommend Vallarta Adventures.
This was our third trip to Dreams Villamagna and it is still our favorite place to vacation. Beautiful property with the best staff in Mexico. Highly recommend for a relaxing trip, this is not the place if you are looking to party but for families or couples you cant beat the excellent service and great food. We will be back next year.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great all inclusive resort on the beach.

Posted Apr 27, 2014
Pros: The way the staff treated us.
Location: Enough to do at the resort so never lkft.
A very positive experience from check-in to the time we left.A great room with a view of the pools and the ocean. A good selection of resturants with great food' The staff really stood out, they take pride in their work {and the resort} and delivered excellent service at all levels.
Comment from Hotel Management
May 4, 2014 by Guest Service Manager, Hotel Management
Dear guest, Dear guest, Thank you for the review and five star rating! We love the fact our staff made the difference in your stay and we look forward seeing you very soon. Sincerely, Horacio Flores Guest Service Manager
4 out of 5
Recommended
for Families
by JH from Alberta

Lovely resort close to the beach

Posted Apr 27, 2014
Pros: Location, service, quiet, secure, family oriented
This was a quiet and wonderful location for some much needed R'n'R. Our teenage daughter attended with us and enjoyed the stay as well. Lots of planned activities, helpful staff, wonderful service at all the restaurants, bars and beach/pool side. Would definitely stay again. ... One little pet peeve would be the sales tactics to get you into seeing their vacation plan. While they "say" no pressure, there was a lot of pressure and "no" was never definitive enough until we got visibly upset.
Comment from Hotel Management
May 4, 2014 by Guest Service Manager, Hotel Management
Dear Guest, We are pleased that finds enjoyed your days at the resort, sorry that sense pressured by our staff vacation club, every comment from our guests is taken very seriously and concideracion our executive team is working on it, thank you again your comments and invite you to return to this home away from home. Honestly. Horacio Flores Guest service manager
5 out of 5
Recommended
for Everyone
by A verified traveler from North Dakota

Great vacation!!

Posted Apr 27, 2014
Pros: Everything! The location, the food, the staff!
Cons: It's a little dated. It could stand some updating.
My husband and I just returned from a 7 day stay at Dreams VillaMagana. We had a wonderful time. The hotel itself is a little dated but very clean. Our room was cleaned daily by Paula, who did a wonderful job! She always had a smile on her face and always asked if we needed anything. All of the employees were so awesome. We didn't run into one that was crabby or having a bad day. From the lobby to the pool attendants to the restaurants, everyone was so helpful and pleasant! The pool and pool area were cleaned everyday. There was plenty of room for everyone. The hotel was completely sold out the days we were there, but it never felt crowded, and we never waited for anything. The food was great! Always more than enough. And again, the service was top notch. We would definitely stay here again! Thanks also to Rubi. She is such a beautiful person.
Comment from Hotel Management
May 4, 2014 by Guest Service Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your vacation experience its always nice to read all of our guest feedback especially when they enjoy the vacations. We will share your comments to Rubi and Paula. Sincerly. Horacio Flores Guest Service Manager
4 out of 5
Recommended
for Families
by mike from b.c. Canada

beautiful sandy beaches

Posted Apr 15, 2014
Pros: staff was great, super clean, great access to beach, Security was impressive
Cons: music and food. didnt like being harassed about time shares!!!
Location: location great. easy access to town. <25 min cab fare>
average food ,tired of selection. one or two restaurants always closed. no music. rooftop bar has no energy. must improve music. even around pools Staff was awsome, drinks were good and sevice in diners was top line.
Comment from Hotel Management
Apr 21, 2014 by Guest Service Manager, Hotel Management
On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Riviera Nayarit. It's never nice to know that our guests experience was not entirely satisfactory, each negative standpoint you experiment in expressing in your visit has already been reviewed, specifically our executive chef and our entertainment manager are already down to work. We look forward to Have the pleasure of hosting you back in the near future. It is a pleasure! Horacio Flores Guest service manager
4 out of 5
Recommended
for Families
by Val from California

Nice hotel on the beach

Posted Mar 17, 2014
Pros: It was a good all inclusive with a wide variety of foods especially for breakfast.
Cons: Definitely the hospitality suites. If you have a later flight like we did, they were not very accommodating. Disappointing way to end a trip.
Location: Very far from the old town of Puerto Vallarta about 30 minutes away cab ride. But you do have all other activities nearby. Fishing, jetskiing, etc.
It was a great inclusive for families. We didn't have to worry about our teenage kids they were having a great time on their own as there were activities and pools they could enjoy. They were well taken care by the waiters when they were on their own eating in restaurants. They were recognized and taken care of. As for the adults, it was peace of mind and very relaxing. It is a pricey hotel. The only negative thing I have to say is if you have a later flight like we did at 5:00 P.M. They are not very accommodating. They wouldn't let us stay in the room until 2PM after 12:00 check out. Even though we checked in at 7:00 pm the previous week. They do give hospitality suites for showering but not enough time. After spending quite a bit of money for a week, that is the least they can do to accommodate their guests. Definitely not a nice way to end the trip.
Comment from Hotel Management
Apr 21, 2014 by Guest Service Manager, Hotel Management
We truly appreciate your overview since this allows us to know our highs and lows in order to improve our service levels. We are sorry that the day of departure has not been as successful as the previous days, our schedule to check out is at 12 pm if occupation permits can be granted a late checkout for an additional charge, either way you can make use our hospitality room prior reservation at the concierge desk at no additional charge. And reiterate that our only goal is to enjoy the facilities to the fullest as long as possible. We look forward to have you back at Dreams Villamagna, your home in the Mexican Pacific It is a pleasure! Horacio Flores Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from prince george

Very relaxing 2 week vacation.

Posted Mar 15, 2014
Pros: Same as above
Location: It would be nice to have a larger shuttle bus to town at least once a day, at a lower price than taxi fare. Could be profitable for the hotel.
Excellent staff, great food, large, clean pools. Superb groundskeeping. Very clean bathrooms near the pools. Sweaty sleeping conditions, seems to be a plastic mattress cover giving an uncomfortable night's sleep Wonderful, long beach for walking. Unfortunately, we saw a sea snake very close to shore, and that kept us out of the ocean for the whole 2 weeks! Great drink sevice at the pool, thanks Ricardo!
Comment from Hotel Management
Apr 21, 2014 by Guest Service Manager, Hotel Management
Dear Guest, We love that you enjoyed your visit to Dreams Vilagamagna and particularly the beach which is one of the few in Mexico with certified Blue Flag, we have been careful in making our manager Housekeeper review in detail all the mattresses . we invite you to return soon to this home away from home. It is a pleasure! Horacio Flores Guest service manager
Comment from Hotel Management
Apr 21, 2014 by Guest Service Manager, Hotel Management
Dear Guest, Thank you for your feedback, we appreciate is taking the time to share your experience at Dreams Villamagna Nuevo Vallarta with other travelers. Our housekeeping staff and specific our executive housekeeper is taking action and reviewing your comments about mattresses, our goal is that our guests enjoy a quality sleeping time in our suites. Our beach is very long and is one of the few in Mexico with the Blue Flag certification and has a very diverse flora and fauna we feel the problem with the snake. We will share your kind comments with Ricardo. Thanks again for your time. We invite you to return back to this home away from home It is a pleasure! Horacio Flores Guest service manager
Comment from Hotel Management
Apr 21, 2014 by Guest Service Manager, Hotel Management
Dear Guest, We thank you for spending the time to share your expericia Dreams Villamagna, we are pleased that their days of rest and relaxation enjoy them, our beach is one of the few in Mexico with Blue Flag certification, will be a pleasure to welcome you again in the Resort . We will share your kind comments with Ricardo, our people are the best without a doubt. It is a pleasure! Horacio Flores Guest service manager
Comment from Hotel Management
Apr 21, 2014 by Guest Service Manager, Hotel Management
Dear Guest, We appreciate the time you took to share your comments about your visit to Dreams Villamagna Nuevo Vallarta, our housekeeper is reviewing the comments about our mattresses, we are pleased that your stay and enjoy our beautiful beach that is one of the few in Mexico with world-class certified Blue Flag, we reiterate our commitment to make every visit of our guests with a memorable experience. It will be a pleasure to have you again soon in the Resort It is a pleasure! Horacio Flores Guest service manager