Ratings based on 300 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2015
Good for price and locate. The staff are very good and helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom A

Nice hotel beach club

Posted Jan 8, 2015
Everything was perfect. Excellent service. Nice people.
3 out of 5
Recommended
for Couples
by A verified travelerfrom guadalajara

Hotel bien ubicado, personal amable

Posted Jan 5, 2015
Pros: la ubicacion
Cons: la comodidad de las habitaciones, aires acondicionados menos ruidosos
Location: esta cerca de la playa y de restaurantes con precios atractivos
el hotel esta bien ubicado, solo deberían mejorar las camas los colchones están algo incomodos
3 out of 5
by A verified traveler

O.K. but Noisy!

Posted Jan 1, 2015
Pros: Romantic zone, close to the PV beach and old town activities on the Malecon.
Cons: Be a big improvement for the non-suite rooms to at least have a coffee maker and small dorm size fridge.
OK, but beds were hard, lots of street noise at night. So, stay on the beach side in suites if you want to pay extra. Staff was very friendly and efficient. Twenty steps to the beach and sidewalk action.
1 out of 5
by A verified traveler

Not peaceful. Just walk up the street instead

Posted Dec 31, 2014
The road noise was bad. The second night we went up 2 blocks to Terraza Inn and were greeted with the most beautiful, charming room with a kitchenette and two big beds. It was only $100 a night and Juanita was so kind. Skip the Emperador, your sleep will thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Staff very helpful and friendly.

Posted Dec 28, 2014
Location very convenient. And restaurants and beach classy
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

Fantastic staff - great location.

Posted Dec 28, 2014
Pros: Staff, location, balconies.
Cons: Could use a roof top pool or whirlpool so that hotel guests might have somewhere to retreat to.
Location: Right on Los Muertos Beach ... everything is available.
Junior Suites have large balconies with excellent views. Staff is super friendly and helpful. Great place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

loation

Posted Dec 28, 2014
Pros: location
Cons: internet is available only in the lobby. it would be ideal to have a strong signal in all rooms
basic hotel that needs to be updated but it is well kept by a diligent maintenance and cleaning staff
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2014
Pros: They were friendly and accommodating.
Location: The restaurant downstairs was actually next to the beach but there was a path from the hotel to the beach for easy access.
The room was a bit small but pretty clean. The bathroom was also small but clean. It was fine for one person. I had requested one double be but was given a room with two twin beds. Wifi was limited to the lobby. No signal in the room. I was one floor up. Disappointing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom north carolina

Posted Dec 19, 2014
Pros: beach location
Cons: insects in the room
Location: beach
good place to stay - comfortable and clean, friendly service