"Wonderful winter getaway experience"
My wife and I stayed here from 2/27/15 to 3/6/15. It was her first time to Mexico, and my fifth. This hotel is easily the best of any I have stayed in. With the exception of the time-share pitch, we pretty much had to work hard to find any flaws. Even the time-share guy, Miguel, turned out to be a really, really nice young man, a Mexican originally born in the Midwest United States who engaged my wife in talking about his life and why he chose to move to Mexico. We turned them down for the time-share presentation, but they make it hard to do, attempting to set the appointment as they check you in to the hotel. Other than that, we found the hotel to be wonderful. The restaurants were good, especially the La Bamba, which has become one of those Brazilian steak house restaurants where you can eat all you want. They give you a card that is green on one side and red on the other. As long as the green side is up, they keep stopping by your table with offerings of steak, sausage and other meats. One thing that would help would be if they would explain which parts of the resort are open to non-time-share visitors. It seemed as though a couple of beach areas and one bar were for "club members only," which we didn't understand; however, it wasn't very important, as we never asked anyone. To sum it all up, if you want to be pampered, not lift a finger to do anything, eat and drink all you want and lay by a pool or by the beach, this is your place.
Rick from Portland, Oregon