Ratings based on 1,388 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Monterrey

Regresaría

Posted Jul 7, 2015
Pros: Personal amable y atento. Restaurante Rosato excelente. Bonitas instalaciones.
Cons: La limpieza de la habitación.
Hotel familiar, que se ajustó muy bien a lo que requería. Buenas instalaciones y personal muy amable y dedicado. Al respecto agradezco al personal dicha dedicación y atención. En especial el Restaurante Rosato, en donde nos atendieron excelentemente y la comida estuvo muy buena. Fue un gusto visitar el hotel y definitivamente sí regresariamos. Fiesta Kids tenía divertidas actividades para mi hija. Además, Puerto Vallarta es un excelente lugar para visitar, no solo por el mar sino por su centro y malecón que fue un gusto recorrer.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Good all inclusive.

Posted Jul 6, 2015
We had a great time. Good food, good drinks, close to downtown and the marina. Pool bartenders a bit overwhelmed and some of the customers were pretty pushy and rude. However, we stayed in Nueva Vallarta at an all-inclusive last time and I would go back to Fiesta Americana again but not the other one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
Pros: Variety of food, really friendly staff, spacious rooms, everything was really good
Location: good location, we took a taxi to the maritime where we got our tours, but it's a short distance.
We had a great time! We would like to go back soon. The hotel was great, we even got a time share. The hotel was full when we got there, but services were still great. HIghly recomended..
4 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, OR

Nice hotel on the beach

Posted Jun 30, 2015
Great location! Easy access to beach for ocean swimming. Nice pool with excellent service! Rooms were spacious, bed was comfortable and air conditioning worked great! The food was good. Loved the ease of the buffet. My favorite was Tiantang.
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Great Hotel on the Beach

Posted Jun 29, 2015
Pros: the VIP 9th floor. Staff / Service Food Not having to worry about my stuff.
Cons: Air in the Food/Beverage area of the 9th floor and Elevators. Beach Vendors
Location: zip lining city tour Walmart
Enjoyed 7 Days there. Loved the atmosphere. Staff was very accomodating. It was VERY hot and humid but the rooms had air conditioning. Did the Zip Line and City Tour. Very nice but again...hot.
3 out of 5
by A verified traveler from Santa Maria,CA.

nice hotel next to beach

Posted Jun 25, 2015
Cons: Personnel, need to be a little more friendly.
Location: Not to much to do near by, you would need to get Taxi
Great location not far from the Malecon, cheap taxi's about $5.us to Malecon. Front desk attendants need a little more smiley faces sometimes not to helpful. Bartender always so serious, looked like he was not happy with his job. Our house keeper was great (Elena) always treated us with a smile, very curtious and friendly. The Asian restaurant needs some improvement, The Mexican restaurant was OK, the Italian was great. the buffet was better than ok. The workers attending us at the beach and pool area were great, they would even take your order and bring food, that was a big PLUS+++ for us. Over all I give Fiesta Americana a 3 star. P.S Fiesta Americana Condesa in Cancun, was OUTSTANDING!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from houston, TX

AWESOME Vacation EVER!!

Posted Jun 25, 2015
The ambience of the hotel was tropical and made me feel at home. The open concept of the lobby was truly a plus. You can see the pool, the beach and the coconut trees while you check in. The cleanliness and accommodations are on point! The Spa was amazing-truly the best massage and body scrub I've ever had. The staff, Jorge, Ary, Ramon and other guy from the bar at the pool was very nice. Carlos from the smaller restaurant by the pool was nice. They all made us feel at home and put a smile on our faces everyday. Overall, This place is a gem and I guarantee you will have the same experience. Can't wait to go back again!!!! :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Folsom, CA

Posted Jun 24, 2015
Excellent hotel to stay with Family and All-inclusive. Rooms are clean, You can easily stay within the hotel area and enjoy vacation. No need to go outside unless interested to do outdoor water activity (Scuba diving, snorkeling etc.). Para sailing or jet ski can be done with the hotel area.
5 out of 5
Recommended
for Everyone
by A verified traveler from HOUSTON

amazing trip

Posted Jun 23, 2015
Pros: How they called you by your name and made you feel like you were at home
Cons: Had a great band with a female singer but they quit playing at 10pm and that is when most of the people were showing up
Location: Malecon is great at night and only a short cab ride away
The hotel was wonderful and the staff was amazing. The Asian restaurant was just ok but the other ones were great. The staff was great especially Rafael that worked at the ceviche bar and pool area. He was the best!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Posted Jun 18, 2015
Great staff. Always helpful. Food above average. Must try the fish tacos!