Ratings based on 1,322 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom o

Wonderful

Posted Apr 26, 2015
Service excellent facilities excellent food excellent room lovely. Staff accommodating and friendly
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice pool

Posted Apr 19, 2015
Pros: Food
Cons: Na
Location: Na
Good experience good service convenient to beach no tennis courts
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Beachfront Hotel

Posted Apr 16, 2015
Pros: It is clean and well kept. It is close to the Malecon boardwalk and Marina. The all inclusive was a great deal. Staff were nice and attentive.
Cons: Surround entire breakfast/lunch area with netting to keep the birds out. The birds were constantly pecking at the uncovered food.
Location: Good location. Downtown and marina accessible by bus.
Nice, relaxing stay. Nice beach. Good food. Great staff; especially Sergio, Jesus, Cesar, Lupita, Luis, Raphael, Suri, Juan and the activities coordinators. Offer more package options other than all inclusive.
5 out of 5
Recommended
for Everyone
by A verified traveler

WAY TOO SHORT!

Posted Apr 13, 2015
Location: Easy cab/bus ride down to the heart of the old city. The Malecon is a 2 mile walk.
The vacation was a great one, not just because of Puerto Vallarta and its perfect setting and weather. A big part,f our fun was thanks to the facility and staff at Fiestamericana. Thanks to Elena for taking great care of our room, and thanks to the restaurant/bar staff (especially Sergio, Neftali, Rosario and Mayra) for being so accommodating. The buffet was nice and dependable, and the specialty restaurants were quite good, too, although there were some service issues with El mexicano one of the two nights we ate there. The beach and pool were bqoqth well maintained and pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2015
It was amazing We had a great time It was fun fun fun Fun fun fun fun
5 out of 5
Recommended
for Everyone
by A verified travelerfrom rosemead, ca

Entertainment

Posted Apr 10, 2015
Hotel theatre shows were excellent. Live music bands were also great. The daily family activities (pool exercise, cooking, dancing and card games) made time go by very quickly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Best hotel on the beach

Posted Apr 9, 2015
Would definitely go back. Pool was great and food had a wide variety.
2 out of 5
by A verified travelerfrom USA

OK... Not Great

Posted Apr 8, 2015
Pros: The food.
Cons: More pool chairs and umbrellas, more attentive service, make the guests feel welcome, offer welcome drinks, have better shows, cleaner guest rooms.
Location: Downtown Puerto Vallarta is beautiful.
Having stayed at other Fiesta Americana Resorts; this hotel has quite a bit of ways to go to meet those standards. The hotel was clean, though the two rooms I experienced were both quite dingy, particularly the moldy bathrooms. The hotel lost my reservation, given the amount of money we have spent at Fiesta Americana Resorts over the years, this was quite concerning. As an Expedia Gold+ member, I was expecting a much better experience. The hotel staff did their jobs. However, we never felt as if anyone went above and beyond their basic duties. Again, we were taken care of at a basic level, but having stayed at another Fiesta Americana Resort I have first handedly experienced much better service elsewhere. The hotel staff removed individuals belongings from pool chairs if they thought you were reserving them. A problem as I witnessed many peoples stuff removed while they were simply enjoying breakfast or a stroll on the beach. The food was excellent and the pool was decent. The entertainment at the hotel is very sparse and quite honestly I don't recall meeting any of the entertainment staff during the time they spent around the pool. It seems as though there is an entertainment staff of about 3 and of the 3 only the gentleman works while the two girls watched, disappointing experience, as other Fiesta Resorts have amazing entertainment. Yes, the hotel was OK, but nothing special.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom charix

pas mal

Posted Apr 6, 2015
Cons: proprete des chambres
bon hotel pour des vacances en famille le restaurant italien est tr§s bien
5 out of 5
Recommended
for Everyone
by A verified travelerfrom AZ

A week in paradise! !!

Posted Apr 3, 2015
Absolutely nothing negative to write about. Beautiful property and people, as well as superb food. No need for arranging transportation to and from airport. It's only about 100 pesos each way via taxi. Can't wait to go back ♡