Ratings based on 975 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Friendly,Comfort and ClassyPosted Jul 20, 2014
Pros: Friendly, comfortable and good location
Cons: A/ c in room this time needed tweaking. It was retaining too much humidity in the room.
Location: Not far from town center and romantic zone.
This was our second stay here and we returned primarily because of our first stay. The staff is very friendly and most accommodating. They truly wish to make your stay a memorable one . The hotel is well kept, very clean and managed very well. Kudos to the all the staff who made our stay so pleasant. We will return when we can.
for Everyoneby A verified traveler from Edmonton
Very nice stay, decent price in low season.Posted Jul 20, 2014
Pros: Beach, staff.
Cons: A little dated but thats PV for you.
Of course its nice, pretty sure all the F.A. s are pretty nice. Very good beach , nice sand. Food is good but beds are a little hard.
for Familiesby A verified traveler from bay area,California
great swimming pool and walking to the beachPosted Jul 17, 2014
Pros: Service and the friendly atmosphere.
Location: Go to down town and have a relaxing walk with the a beautiful outline of hotels and beaches in distance.
One of the best experiences we had at a hotel, the crew are awesome. They pamper you like a baby. Service at the room and by the pool are fantastic you'll get delicious food and very good drinks. Kids love the huge swimming pool and the beach is real nice also. Overall it was an excellent experience .
for Everyoneby A verified traveler from tucson az
nice hotel not too far from shoppingPosted Jul 15, 2014
Hotel very nice for price you pay. You can't bring food or drink in they really enforce that. the employees at bikini bar will literally do back flips to please you, Wow I've been at expensive hotels in california and never had this type of service.they were very attentive to every need.
by A verified traveler
Posted Jul 13, 2014
Pros: The physical beauty.
The Hotel was beautiful. Most of the employees were very nice. However there was a concerted effort when I checked in NOT to honor my agreement and try to charge me a higher rate. They tried to hustle me into seeing other properties, contributing to a charity which I don't really know even exists, and trying to charge my AM EX card in advance for an unreasonable amount for "sundries". Also when I checked out I had been charged money for another room and I had to correct that on the bill.
for Everyoneby A verified traveler
We had a wonderful stay except;Posted Jul 11, 2014
Pros: Staff and scenery. The pool was great.,maid service was wonderful and all did a great job of helping us with anything we needed.
Cons: Keep the time share people out I guess.
When we met a time share man named Jesus at the hotel who was wonderful and then met his boss named Francio (the Boss for a couple of days we found out later) he was rude and got angry when we would not buy into the time share thing and scared me (I am the wife typing this up). I ended up pretty scared and cried as he got angry and yelled at us and emberrased us in front of others that were in the room. Otherwise, the hotel staff were wonderful people. Loved meeting the manager Monica, Lia and Carlos who all made it much better and I was able to calm down and not be afraid of Francio doing anything. So all in all we enjoyed the hotel and staff very much. Advise, just don't deal with Francio.
for Everyoneby A verified traveler from Miami
Great hotel, quiet area, close to malls, walmart,Posted Jul 9, 2014
Pros: Location, beaches, view. Rooms are comfortable. Warm treatment from employees.
Cons: Rules about bringing in food and drinks from outside are insulting. Don't like to be forced to consume food and drinks from hotel only.
Location: There is a mini mall with enough stores where you can get anything. Soriana is the closest one. Also, take the bus for $8 pesos (less than a dollar).
My experience was good. I like the hotel and the area where it is located. Very close to supermarkets and malls. Nice people taking care of all your needs.
for Everyoneby A verified traveler from humboldt county
It's nice. I like.Posted Jul 7, 2014
Lots of cool stuff. Had plenty of fun. The no outside food or drink rule was ridiculous I spent good money on this hotel then had to sneak a bottle of booze in to the room I had bought as a gift.
for Everyoneby A verified traveler from LA
One of the BEST!Posted Jul 5, 2014
Pros: The staff was the best!
Location: Everything is nearby, restaurants, dance clubs, shopping.
I have stayed in many hotels in Puerto Vallarta. I have been vacationing in Vallarta at least twice a year for 20 years . Fiesta Americana was one of the best experiences I have ever had in Vallarta. The staff is exceptional.
for Everyoneby A verified traveler from Spring .Tx
Excellent ! I have not complains !Posted Jun 29, 2014
Location: I will highly recommend the restaurant out of the tourist area call VISTA GRILL ! It has great food and a great view of the city !
The hotel is located in a very good location. you just take the bus for 7.50 pesos and you can go anywhere. I felt very safe and was by myself !