Blvd. Francisco Medina Ascencio #2199, north hotel zone, Puerto Vallarta
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 336 out of 951 reviews" "
10 - Excellent
336
Rating 8 - Good. 366 out of 951 reviews" "
8 - Good
366
Rating 6 - Okay. 143 out of 951 reviews" "
6 - Okay
143
Rating 4 - Poor. 67 out of 951 reviews" "
4 - Poor
67
Rating 2 - Terrible. 39 out of 951 reviews" "
2 - Terrible
39
8.6/10
Cleanliness
9.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Bennet
Traveled with family and small children, Traveled with partner, Traveled with family
Great place to stay, had lots of fun. Nice beach, pool, and restaurant options all included.
Bennet
Stayed 6 nights in Apr 2024
Response from Hotel Friendly Fun Vallarta on Apr 16, 2024
Hi Bennet. We appreciate you taking the time to give us your review. We love to know that we provided you with a pleasant stay because of our facilities, restaurants, delicious dishes and drinks, we will continue to improve day by day to provide you with perfect stays.We hope you have a very #fun day and great DifferentExperiences.
10/10 Excellent
Doug
Apr 9, 2024
Doug
Stayed 5 nights in Apr 2024
Response from Hotel Friendly Fun Vallarta on Apr 11, 2024
Thank you for your review Doug. We are delighted to hear that your stay with us was excellent and in keeping with #fun values, especially that you enjoyed a relaxing stay. We look forward to seeing you again with us, we hope you continue to have a #fun day.
it's good for people with kids. the food was ok. kind of the same thing every day at all the restaurants. the beach was nice. lots of seating if you get up early. some staff great some basically useless. they could chill out about taking your plates before you are done eating
Katherine
Stayed 6 nights in Mar 2024
Response from Katherine on Apr 5, 2024
Hello Katherine,We appreciate your visit, and we are happy to know that you liked our hotel and service. We hope to see you soon!
The staff were so friendly and helpful! The food in the reservation only restaurant was amazing, as was the Taco restaurant. The other restaurants were OK.
Kelly
Stayed 3 nights in Mar 2024
Response from Kelly on Apr 5, 2024
Hello,We appreciate your trust and visit to our hotel, it is a pleasure to make your vacation an unforgettable trip. We hope to see you soon
My stay at friendly was heaven. The grounds were beautiful. The staff was great. The food was WAY better than I was expecting. I have stomach issues and I felt great during my entire stay. I was able to get a massage on the beach every day (Erika is excellent. Not associated with the hotel)
The only issue is we found a tiny field mouse in our room on our last night. Maintenance took care of it quickly but it was jarring.
Sima
Stayed 5 nights in Feb 2024
Response from Sima on Apr 7, 2024
Thank you for your visit, it is satisfying to know that our hotel met all your expectations and created a unique experience. An apology for the situation, we appreciate your comment to avoid these events. We hope to see you again soon.
4/10 Poor
Sheila, Port Moody
Traveled with partner
Feb 27, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Was at this property in the past it was way better than it is now the food was all the same no selection. There was barely any entertainment. There really wasn’t much to do. It’s really changed. Everything was the same everyday.
Our group of 8 adults had an awesome vacation at Friendly Fun! The staff were great, the food options were varied and very tasty, and the resort is spacious and clean. We spent a ton of time in the adults-only pool, bar, and beach area, which was relaxing, nicely treed to provide some shade, and staffed with a great team of servers and bartenders. Would absolutely recommend a stay at Friendly Fun!
Jane
Stayed 7 nights in Feb 2024
Response from Jane on Apr 7, 2024
Thank you for your visit, we are happy to know that our hotel was what you needed and to have created a unique experience. It is very nice to know that you enjoy our hotel in all aspects, we hope to see you again soon.
Nice location by the beach. Easy to talk to the ocean. Some of the restaurants were good, others were not so great. Not enough room at the pool for the number of guests. It was impossible to get a cabana since people would reserve one and be gone for hours.
Andy
Stayed 3 nights in Feb 2024
Response from Andy on Apr 7, 2024
Thank you for your visit, we are glad that you liked the hotel. Your comment is important to us, it will help us better to offer a better stay on your next visit.
Property is nice. good and cordial employees
But internet connection is terrible lower than 3G takes for ever to connect.
Air condition fan is noise other than hat is a nice place.
Miguel
Stayed 6 nights in Feb 2024
Response from Miguel on Apr 7, 2024
Thank you for your visit, we are glad that you liked the hotel. Your comment is important to us, it will help us better to offer a better stay on your next visit.
Fabulous staff, very fun busy high activity resort, very family friendly. Great pools, sandy beach. Food was good, spa was great. We were in 11th floor with amazing views.
My only issue was the noise leave never stopped. But it was a good excuse to take a walk on the beach.
Joanne Marie
Stayed 6 nights in Feb 2024
Response from Joanne Marie on Apr 7, 2024
Thank you for your visit, we are glad that your stay was pleasant and unique, we hope to see you again soon.
8/10 Good
Agnes
Traveled with partner
Feb 16, 2024
Liked: Cleanliness, staff & service, amenities
The staff is stellar. The resort could use a refresh but was a good place to stay- it is central and much is walkable, if not taxis are always available. One does not feel unsafe at all. Annoying is folks that reserve lounge chairs and are seldom in them.
Agnes
Stayed 14 nights in Feb 2024
Response from Agnes on Apr 7, 2024
Thank you for your comment, in fact it is correct, we are undergoing furniture remodeling, as you were able to visualize it during your stay, to provide you with better service and comfort during your stay. The beds in the pool are not reserved, so we have taken measures, we appreciate your comment, this will help us improve and provide excellent service on your next visit.
Second time here. Great staff and service. Our room was very large and deck had great views of pool and ocean and mountains. The things we didn't care for was the exceptionally loud music at times during the day and at night but not every night. The beds around the pool were nice but not many. Loungers would make more sense. People take all the beds and loungers on beach and pool by 7am. Didn't like the cigarette smoke wafting into the pool area by the smoking areas. Overall good experience though and would probably go back
Paul Albert
Stayed 7 nights in Feb 2024
Response from Paul Albert on Apr 7, 2024
Thank you for staying with us, we appreciate your trust and we are glad that you enjoyed our services, food and activities. Your comment is of great help to improve our service, we hope you return and provide you with a better stay.
Love the people and staff. They are amazing and so personable. My only wish is there were more dining options and food options especially for little ones. Some fries or burgers would have been great!
Matheson
Stayed 6 nights in Jan 2024
8/10 Good
Norma
Jan 10, 2024
Norma
Stayed 1 night in Jan 2024
6/10 Okay
Alexia
Jan 6, 2024
Alexia
Stayed 4 nights in Jan 2024
6/10 Okay
Danielle
Traveled with partner
Jan 3, 2024
Liked: Cleanliness
A/C wasn’t working, 25°C at night, waited five hours for it to be looked at (didn’t want to waste a day at the beach). Finally went to front desk & staff very dismissive. Said it would be 5 minutes more, etc. Just an attempted brush off. Had to get VERY assertive, finally moved us to another room.
Asked for bath towels twice never received.
Room keys don’t always work, gym serviceable but not what pics show. Gym keys you must get at spa and leave ID. (Bit odd).
Beach serving staff AMAZING!!!
Beach area very small and crowded where loungers are, so spent all our time on the sand just outside of ropes. Still a lovely view and great service.
Danielle
Stayed 6 nights in Dec 2023
10/10 Excellent
Patrick
Jan 2, 2024
Patrick
Stayed 1 night in Jan 2024
Response from Friendly Fun Vallarta on Jan 22, 2024
Thanks for share.
6/10 Okay
Alain
Dec 29, 2023
Alain
Stayed 4 nights in Dec 2023
Response from Friendly Fun Vallarta Family on Jan 22, 2024
My daughters and I had a wonderful time at the Friendly Fun Vallarta. The staff is very friendly and took great care of us … I am happy to recommend this place for families!
Debra
Stayed 7 nights in Oct 2023
Response from Friendly Fun Vallarta on Dec 18, 2023
Thank you Debra for choosen our resort for your stay.Hope to see you soon again.
8/10 Good
Daisy
Jul 20, 2023
Daisy
Stayed 3 nights in Jul 2023
4/10 Poor
Guadalupe
Traveled with family
May 29, 2023
Liked: Property conditions & facilities
Disliked: Amenities
Not much. Hotel standards has dropped.
Guadalupe
Stayed 7 nights in May 2023
Response from Friendly Fun Vallarta Family on May 29, 2023
Thank you for share.
4/10 Poor
Kathleen Ann
May 28, 2023
Kathleen Ann
Stayed 7 nights in May 2023
Response from Friendly Fun Vallarta on Jun 28, 2023
Amazing all inclusive to stay at. The food was amazing with 3 different restaurants to eat at. Its right on the beach and the places to sit or lay are covered in shade by palm trees so you won't burn. The water is 6.5/10 not clear but not dirty, still enjoyable to swim in though. The only negaitve thing I can think of is in most other all inclusives the mini fridge has alot of alchol in it, but at this place they just put to beers in the fridge each day. 4.5/5 is what I give this place.
Devon
Stayed 10 nights in Apr 2023
Response from Friendly Fun Vallarta on May 3, 2023
Thank you Devon for stayed with us. Your comments help us to keep working hard to offer the friendliest service on PV. Thanks for share. Hope to see you again.
Lovely spot. Stayed one night. I appreciate the adult only sections. The food was strange ... Tacos at fiesta were delicious. I loved the spa! Excellent service from Emi.
Emily
Stayed 1 night in Apr 2023
Response from Friendly Fun Vallarta on May 3, 2023
Thank you Emily for stayed with us. Your comments are important to us. We appreciate your feedback.
Lots of Mexians on vacation at this resort, it was wonderful spending time socializing with the locals. super friendly and helpful.
great staff at the adults only section.
Christopher Donald
Stayed 7 nights in Apr 2023
Response from Friendly Fun Vallarta on May 3, 2023
Thanks for staying with us. Your comments are important to us. Hope to see you again.
Response from Friendly Fun Vallarta on May 10, 2023
Thanks for share
4/10 Poor
Edward, Canton
Apr 13, 2023
Disliked: Amenities
We have stayed at the Friendly 4 times. Before this stay we were very happy with everything. Talked with others staying here and they felt the same. It seems the hotel was way overbooked. So many people in the pools and very loud. Adult pool was not patrolled like the sign said, adults only. My wife is highly allergic to dogs and cats, dogs were allowed around the pool area barking at young kids as they passed by. Dogs on our floor barked everytime someone walked by their room. See dogs twice pee on the corners of the beds around the pool. Also seen one poop around the pool area. There was some positive things with a few of the employees. Daniel front desk, Francisco dining manager, Ignasio and Double Double. These four people went above and beyond to try and nake our stay more pleasant. Unfortunately we will stay at other resorts when we visit PV again.
Edward
Stayed 7 nights in Apr 2023
Response from Friendly Fun Vallarta on Apr 17, 2023
Thanks Edward for share your experience with us. We appreciate your feedback.
6/10 Okay
Roberto Carlos
Traveled with family and small children
Apr 13, 2023
Liked: Cleanliness
Friendly Fun Vallarta had great food and drinks! The all inclusive covers just about that, entertainment is a small pool, the beach, and live music.
The rooms were maintained clean, but often not well serviced from basic things like replacing shampoos, no washcloths available, and no refrigerator or microwave. The rooms very very basic. Although I would return for the food, the rooms were too basic for this price range.
Roberto Carlos
Stayed 7 nights in Apr 2023
Response from Friendly Fun Vallarta on Apr 17, 2023
Thank you for stayed with us. We appreciate your feedback.
6/10 Okay
Jace
Apr 9, 2023
Jace
Stayed 7 nights in Apr 2023
Response from Friendly Fun Vallarta on May 3, 2023
Thanks for share
6/10 Okay
Ward
Apr 9, 2023
Liked: Cleanliness
Ward
Stayed 7 nights in Apr 2023
Response from Friendly Fun Vallarta on May 3, 2023
Staff are great,,So friendly lol ,great service, food lots of variety, quality sea food and really good soups. The beds on the beach are the best for comfort...You will love this place,,,you may even see the Peacocks walking around..
peter
Stayed 3 nights in Mar 2023
Response from Friendly Fun Vallarta on Apr 10, 2023
Thank you for stayed with us. Your comments are important to us. Hope to see you again. Thanks for share!
Response from Friendly Fun Vallarta on Mar 29, 2023
Thanks for share
4/10 Poor
Susan, Green Bay
Mar 17, 2023
Liked: Cleanliness
Been staying at the Friendly for 20 years. Since the hotel was booked as of 3/12, I confirmed in January if I stay at the Mio, I could get a day pass, confirmed via email prior to leaving and twice when I arrived as well. I was then informed they changed their mind and are no longer providing day passes. Front desk girl even said I know I told you could get a day pass but, you cannot. I stayed there for two nights. I went back to get to get my things my group of friends was watching and security came up to me and told me to leave. No loyalty to their guests.
Susan
Stayed 2 nights in Mar 2023
Response from Friendly Fun Vallarta on Mar 17, 2023
Thank you Susan for stayed with us.Day passes for another property (mio) is under availability, so, their policies can be changed and we cant do anything. Sorry for this issue. Hope to see you again.
Everything was good. The food is very repetitive and it’s a lot of the same thing everyday which isn’t really my thing. I enjoyed the experience of an all inclusive but probably won’t do it again.
Chrystal Gayle
Stayed 7 nights in Mar 2023
Response from Friendly Fun Vallarta on Mar 17, 2023
Thank you for stayed with us. Your comments are important to us. We appreciate your feedback.
There was NO evening entertainment or activities. Only about 6 horribly uncomfortable chairs at the lobby bar and 2 tables. The area was cordoned off with wooden benches…clearly not for sitting but to make the area uninviting. There might have been 25 loungers around the pool, and if you wanted one, you had to get up at 0630 and put your towel on them.
TIMOTHY
Stayed 7 nights in Mar 2023
Response from Friendly Fun Vallarta on Mar 17, 2023
Thank you for stayed with us. We have happenings every day in the hotel. This happening is not as traditional shows or enterntaiment as usually are in others hotels. Just ask in front desk for the happening day. We appreciate your feedback!
We have been to Friendly Vallarta for the past several years and have always been very happy there. The waiters and service staff is the best it can be. Friendly has always been short on beach/ lounge chairs but recent changes has made the problem worse. So many lounge/ beach chairs have been removed and replaced with awkward very uncomfortable patio furniture and queen size beds. In talking to many repeat guests at Friendly this new patio furniture and awkward beds all over the place has been an epic fail. The patio furniture is just plain odd, very uncomfortable and is set in a grouping to accommodate 8 or more people but a lot of times only 2 people we sitting in these groups of furniture because nobody wanted to invade their personal space. I am sorry but the beds are just gross and now a queen size bed is taking up the space where four lounge chairs used to sit. This resort is now so short on lounge chairs that we had to get up by 6 am to reserve a pool or beach chair. Only to have 'Chair Police" hovering over our pool chairs just waiting to pull our towels and personal items off our chairs if we decided to stay too long at breakfast. A resort constantly getting bad reviews because of chair shortages has to be one of the easiest things a resort could fix. Another disappointment over the past couple of years is a very repetitive evening buffet. Please bring back the pasta/ stir fry station. And play age appropriate music around the resort, your music sucks.
Gregory
Stayed 7 nights in Feb 2023
Response from Friendly Fun Vallarta on Mar 6, 2023
Thank you Mr. Gregory for staying with us. We appreciate your feedback.
Visited with spouse and friends. This all inclusive property was really nice and there were 3 pools to choose from. The beach is wonderful with nice swimming. Staff are super friendly. Rooms are simple but clean and nice and have everything you need in them. Our only cons were: no bottled water except for purchase, not very many vegetarian options at the buffets (and none at the restaurant we made reservations for), difficult to determine allergen foods at buffet. all in all it was great and we will definitely go back.
Daylin
Stayed 7 nights in Feb 2023
Response from Friendly Fun Vallarta on Mar 6, 2023
Thank you Daylin for your preference. Your comments are important to us. Our chef can prepare special menu during your stay, if you are allergic. Just contact us after booked, in order to add your request at your booking.Thanks for share.