Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Awesome place. Party atmosphere. Good food. And location. The beach is fantastic
Comment from Hotel Management
Apr 20, 2015 by Luis Entrala Fabregas, Hotel Management
Hello, Thank you for your fantastic feedback and for sharing your awesome insights . Hope to see you again soon. Best regards, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta
4 out of 5
Recommended
for Everyone
by A verified traveler

Great all inclusive

Posted Apr 18, 2015
Would return!Good food,great service,nice beach.
Comment from Hotel Management
Apr 20, 2015 by Luis Entrala Fabregas, Hotel Management
Hello, I am so glad to hear you had a good holiday with us. Thank you for the review and we hope we can provide you with many more rockin' good times to come. Hope to see you again soon. Best regards, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta
4 out of 5
Recommended
for Everyone
by A verified travelerfrom la

good location

Posted Apr 15, 2015
Pros: location
Cons: food
Location: city
service very , very good people very friendly and helpful
Comment from Hotel Management
Apr 17, 2015 by Luis Entrala Fabregas, Hotel Management
Hello ann, I am so glad to hear you had an awesome holiday with us. Thank you for your review and we hope we can provide you with many more rockin' good times to come. Hope to see you again soon. Best regards, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nevada

Great Hotel needs an adult only pool though!

Posted Apr 14, 2015
We recently went to the Hard Rock for a weeks vacation, we loved the hotel and the proximity to the ocean! The facility is clean, staff was great, and the food was great! Our only thing was that we wished they had an adults only pool, we were there with a large group some of which had kids and some didn't, but it would be nice to have somewhere to go to get away from the splashing when we wanted to relax, especially when you have a drink in your hand! Loved it though and would definitely return!
Comment from Hotel Management
Apr 16, 2015 by Luis Entrala Fabregas, Hotel Management
Hello Danielle, Thank you so much for sharing your experience during your latest visit at Hard Rock Hotel Vallarta, we are proud to learn that we have been chosen as your travel destination during your vacations and all your comments will be considered to improve our well known "Rockstar" class treatmeant that you and many other travelers look for. I hope to have the honor to host you again very soon. Best regards, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver

Wonderful Hotel and Staff!

Posted Apr 5, 2015
I cannot say enough about this place! Great food! Wonderful staff! Everyone was so friendly and elegant and such good service. . We loved it so much. Every aspect was fantastic. Great for kids. The beds were heavenly. Best ever
Comment from Hotel Management
Apr 9, 2015 by Luis Entrala Fábregas, Hotel Management
Hello C, Thank you so much for your rockin' five star review. I am so glad to hear that your stay at the Hard Rock Hotel Vallarta was in true rock star fashion. Our world class staff goes above and beyond to provide each and every guest with the Hard Rock brand standard "Love All, Serve All" hospitality and I am glad to know this was the case during your time with us. Thank you for your fantastic feedback and we hope to see you again in the near future. Best regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Guanajuato

Un hotel con todos los detalles de un gran hotel

Posted Mar 25, 2015
Cuenta con todos los servicios que ofrece gran hotel, pero gracias a que no tiene laa dimensiones de un gran hotel, tienea todo mas a la mano
5 out of 5
Recommended
for Everyone
by A verified travelerfrom patel

Nice safe location for family

Posted Mar 21, 2015
Service excellent but food choice pretty much same need little bit changes on that Zen great food
Comment from Hotel Management
Mar 24, 2015 by Luis Entrala Fabregas, Hotel Management
Hello Rockey, Thank you for your fantastic feedback and for sharing your awesome insights. Best regards,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Blackie, Alberta, Canada

Best Vacation Ever!

Posted Mar 12, 2015
Comment from Hotel Management
Mar 24, 2015 by Luis Entrala Fabregas, Hotel Management
Hello P&T Andersen, Thank you so much for your rockin' five star review, I am so glad to hear that your stay at the Hard Rock Hotel Vallarta was in true rock star fashion. Best regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Great beach and staff.

Posted Feb 19, 2015
Service was excellent! Food was average for all inclusive it could use more healthy options. Rooms are noisy. One easy fix would be to turn off the elevator bell. We were 2 rooms away and heard the bell around the clock. Great location and nice beach. They need to purchase more boogie boards. They only have 5 and they were always in demand. Another easy fix.
Comment from Hotel Management
Mar 12, 2015 by L Entrala, Hotel Management
Hello, Thank you so much for sharing your latest experience at Hard Rock Hotel Vallarta; your remarks help us improve our opportunity areas in order to keep a high level of satisfaction among our valued guests. I hope to see you back soon and have the chance to create more wonderful memories with your family. Best Regards. Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles, ca

Posted Feb 9, 2015
Nice hotel with a nice beach. Good food. The Mexican dinner place, Frida is good. About 40 mins from town and puerto vallarta itself but in a nice quiet location. Taxi from airport is 150 pesos. There is a small casino across the street. Nice hotel but it is not cheap.
Comment from Hotel Management
Mar 6, 2015 by Luis Entrala Fabregas, Hotel Management
Hello mary, Thank you so much for sharing your experience at Hard Rock Hotel Vallarta, indeed your perception will help many future travelers to take an informed decision, thus enjoying better vacation and expectancies fulfilled. Hope we have the honor to host you again at Hard Rock Hotel Vallarta. Best regards, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta.