Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, Florida

Nice hotel close to airport

Posted May 28, 2015
Pros: We loved the "O" Terrace. Suites are incredible beautiful
Cons: I would love to have a beauty salon inside the property
Location: Hotel is just 10min from airport. Take a tour to Marietas Islands from the Maritime Terminal, 2 blocks away from hotel
We stayed for 4 nights and had a wonderful experience. Staff is very kind and willing to help all the time. Room was very comfortable and clean. There are 4 kind of restaurants from different countries, all of them delicious
5 out of 5
Recommended
for Everyone
by A verified travelerfrom calgary

Very nice facilities and staff. Beautiful and clea

Posted May 23, 2015
The Hilton was amazing! Excellent food, beautiful view, great facilities and top notch service! Safe and secure place to stay. I had a great week there and cannot wait to go back.
2 out of 5
by A verified traveler

Por un Hilton esperaba más

Posted May 5, 2015
Pros: La alberca es buena
Cons: Las habitaciones son como de un hotel de negocios
Buena atención, malos alimentos y servicios en la habitación.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom jalisco

hotel bonito, pero con muchas limitaciones

Posted May 4, 2015
Pros: alberca y comida
Cons: tener un pool bar y mas meseros
Buena comida, y bedida, alberca muy bonita y limpia Lo negativo: solo un mesero para los que estabamos en playa. No tienen Pool bar La barra que surte las bebidas es una sola persona y no se da abasto, muy lento El elevador tenia un aroma a orines
5 out of 5
Recommended
for Everyone
by A verified travelerfrom denver, CO

Beautiful, relaxing stay

Posted Apr 22, 2015
We had a great time visiting the town while staying at the Hilton. The food became a bit rich and overwheing by the fifth day but overall, a wonderful stay!
3 out of 5
by A verified traveler

Very nice hotel but a tad misleading

Posted Apr 20, 2015
Pros: The actual hotel, staff and location.
Cons: The buffet. I didnt come to mexico to eat Chinese food.
Location: Its very nice to be within walking distance of the marina. So if your doing any tours, fishing ect your right there.
Most hotel are either bad or good. This seems to be a strange in between. Lots of positives and some negatives. Hotel is very nice and great location. 10 mins from airport, 10 mins from downtown and you can walk to the marina. Very nice and attentive staff. Great pool and the food at the reservation restaurants was great. I just felt a little mislead when it came to food and activities. They advertise 3 nicer restaurants. What they dont tell you is there are only 3 reservation times. 6, 730 and 9. At the steakhouse only 7 and 9. And you cant make reservations until 9am that day. What they also dont tell you is that only 2 of the 3 will be open each night. And so your only other option is the buffet (seafire) which i found to be 85% uneatable. Same with the activities. They advertise snorkeling and kayaking. My wife and I were excited to go kayak. What they dont tell you is its only on Tuesday's at 11 in a group format. Also if your expecting to hang out past midnight this place is not for you.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Moderno

Posted Apr 20, 2015
El Cuarto y los techos son grandes y tranquilos. La comida no es la mejor pero no estaba mal.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MI

Beautiful view!!

Posted Apr 16, 2015
Pros: The pool was spectacular!
Cons: Bathroom door.
Location: Close to downtown Puerto Vallarta, walking distance to the "mercado" where the Cruise Ships come in.
Good location, kind of odd that we didn't have a door to the bathroom but did have doors to the shower and toilet. We were in the room with our daughter and it was a strange set up. Other than that it was wonderful. We payed for an upgraded ocean view room and were given the 7th floor out of 8, fabulous view!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MN

Family friendly

Posted Apr 3, 2015
Smaller resort so more personal attention! Loved the ocean view and great for kids!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Very nice, close to beach with great views.

Posted Mar 30, 2015
Staff very nice, hotel centrally located. Food was pretty good, not amazing.