Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ocupa una remodelacion

Posted Jun 29, 2015
Ocupa Los cuartos see renovados especialmente Los baños
3 out of 5
by A verified traveler from Wisconsin

Not at all as it appears

Posted Jun 11, 2015
Pictures really can do amazing things. This hotel looked much more luxurious than it turned out to be. Also, there was no phone in my room when I arrived, and the wifi is only available in the lobby or near the pool area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Vallarta

Agradable, frente a la playa

Posted May 21, 2015
El personal del hotel y del restaurante muy amable, el único inconveniente es que el aire de mi habitación no funcionaba al 100 %, pero aún así, fue agradable escuchar las olas en la noche
Comment from Hotel Management
Jun 11, 2015 by manuel, Hotel Management
Hola, GRACIAS POR TU COMENTARIO! Estamos mejorando poco a poco dia a dia, precisamente el dia de hoy estamos arreglando los aires de dos de las habitaciones se mandaron a comprar nuevos, para brindarles a ustedes un mejor servicio. Esperamos recibirte nuevamente.
4 out of 5
Recommended
for Everyone
by A verified traveler from Christina Lake, BC

Nice hotel, right on beach.

Posted Apr 22, 2015
Pros: Location, view, price, quietness, staff, cleanliness, pool, restaurant
Cons: Maintenance: tiles missing in tub, paint flaking off of wall, patio doors hard to open or close. Better equipped kitchenette. Wifi in room.
This hotel has a great location, right on a swimable beach and within an easy walk to town. In it's day, it was probably a beautiful building. Unfortunately, it has become somewhat run down and in need of maintenance and refurbishing. But if you don't look too closely, and don't mind a few imperfections, it is a great place to stay for the money. The room was very clean as were all of the public areas. The pool was lovely. The downside at the time of our visit was construction going on at the property next to us. This only affected us when we used the pool or sat in the lobby to use the wifi (which was NOT available in the rooms, as the website claims). We could not hear the construction noise from our room, which was super quiet. The view from our huge balcony was breathtaking. The "kitchenette" was somewhat of a joke. It was great to have a fridge for cold beer etc., but don't plan on cooking meals there. I asked for a coffee maker and did receive a nice one within a day. The staff, especially, Miguel at the front desk were extremely helpful. The restaurant at the beach, which seemed to belong to this hotel, but actually belongs to the complex next door, was convenient, served really good food at reasonable prices and also had a killer view. As this hotel is built on a cliff, there are many floors and many stairs. No elevator. Miguel carried our bags to our room, so that was not a problem, but people with mobility issues or little kids, would find this a challenge.
5 out of 5
Recommended
for Everyone
by A verified traveler from zacatecas

Encantador

Posted Apr 13, 2015
Es un hotel con playa para disfrutar todo el día sin aburrirte, el personal es muy amable y atento, todo es muy bueno para vacacionar y los niños quedan encantados
Comment from Hotel Management
Jun 11, 2015 by isela, Hotel Management
GRACIAS POR ESCRIBIRNOS ISELA! Nos da mucho gusto que tu estancia fue placentera, nos estamos esforzando para ofrecerles cambios.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Apr 5, 2015 on Hotels
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Hotel staff very friendly and helpful

Posted Mar 25, 2015 on Hotels
Rooms need renovation
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico DF

MUY PADRE, BUENA UBICACIÓN, BUENA COMIDA.

Posted Mar 18, 2015
BUENA ATENCION, INMEJORABLE UBICACION Y CON MUY BUEN SERVICIO EM GENERAL.
Comment from Hotel Management
Jun 11, 2015 by anonimo, Hotel Management
Gracias por escribirnos! Se ah estado trabajando con el servicio al cliente, precisamente para eso para obtener clientes como tu satisfechos con el servicio, y seguiremos trabajando en mas cosas para mejorar.
3 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Older but clean. Close to beach

Posted Mar 15, 2015
Enjoyed the stay but minor annoyances, drains didn't work well, toilets took 3 flushes, no wash cloths, wifi only at front desk, coffee maker in room but no coffee or filters, only one chair at pool, beautiful location and ocean sounds at night with doors open was awesome. Need transportation to town, unless you like walking which we did.
4 out of 5
Recommended
for Couples
by John from Vancouver

Great bargain for those who go with the flow

Posted Mar 12, 2015 on Hotels
This is a great 3 star Mexican Hotel. We had the Jacuzzi on deck for an unbeatable price. Perfect for a margarita at sunset. The beach walk to town (25 minutes) is as beautiful as any beach walk I know. A perfect contrast to the festive and commercial beaches of Vallarta. A night, it's a 6 dollar cab ride from Oldtown (Romantic Zone).