Ratings based on 423 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
74% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

el personal muy bien

Posted Jul 25, 2015
El personal es muy amable, en general bien pero hay pequeños detalles como falta de toallas en la alberca o se les olvida asear la habitación, la habitación es vieja y lo dejan ver pequeños detalles que sería sencillo arreglar, si se ponen las pilas en eso harían que valiera mucho la pena, es pésimo que te cobren por estacionamiento y no tientan ni valet parking, ojalá trabajen en eso porque el hotel si podría ser lo que fue en sus buenos tiempos.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Really Nice Hotel On The Beach

Posted Jul 11, 2015
Pros: Beautiful courtyards, nice pools, rooms were close to the beach. Many food options. Great location, not too far from the airport. Friendly staff!
Location: Great location! Taxi ride to downtown Puerto Vallarta. Costco is a mile and a half walk!
This was truly a beautiful resort. Nicely located, it's spread on 2 blocks and leads to the beach. There's a nice restaurant right next to the beach, with a varied menu and a buffet. The food was good. Overall service at the resort is top-notch- if you need anything, just ask! They went over and above my expectations. The room was nice and clean.
3 out of 5
by A verified traveler from Dallas, TX

No elevator :/

Posted Jun 30, 2015
Location: Visit el centro, viejo Puerto Vallarta and go to the mercado in town you can bargin for good prices.
We were on the third floor facing one of the pools. There was no elevator which made it difficult to carry our luggage.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gtz

Muy recofendable

Posted Jun 13, 2015
Muy buena ubicación, muy tranquilo y privado. Habitaciones muy espaciosas y comodas. Las albercAs muy limpias y padrisimo porque después de las 5pm las palmeras dan una sombra para disfrutar agusto.
3 out of 5
Recommended
for Everyone
by A verified traveler from tijuana

Buen hotel Precio/Calidad y bien ubicado

Posted Jun 11, 2015
Pros: area de las albercas esta agradable y la habitacion muy amplia
Cons: habitaciones mas modernas
Location: el hotel esta sobre el bulevard principal a unos 5 minutos en taxi
Me hospede en este hotel con unas amigas, nos gusto que la habitacion que nos dieron era muy amplia aunque si le falta que los remodelen para que esten un poco mas moderno, el hotel siempre lo mantienen muy limpio y el area de albercas esta agradable y tiene acceso a la playa, el restaurante del hotel se me hizo muy normal nada sorprendente un menu muy corto. Tal vez si me volveria a hospedar ya que tiene buena ubicacion y si va en relacion a lo que pagas
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Good pools, very bad air conditioner, no hot water

Posted Jun 5, 2015
I liked the hotel but the air conditioner wasnt in good condition and the recepcionist was so rude, they changed me to another room but no hot water and weird smell. I just liked the pools, the view and food.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Not far from downtown

Posted Jun 4, 2015
Our room was ready when we arrived to the hotel at 10am. There was no wait. The hotel itself is fair. I some of the staff were kind, others just plain rude. Make sure you have everything printed b/c their printers don't work. We had to walk about 20 minutes to find a printer. The spa wasn't too bad. They had some good deals when we were there. If you want to book tours Rudy can help you out. He sits in front of the Italian restaurant. He's very kind and helpful. The hotel is less then a 5 minute walk to the bank where they exchange your money to peso. No charge. Bus stop to downtown right in front of the hotel.
2 out of 5
by A verified traveler from Tijuana

not a good experience

Posted Jun 2, 2015
Pros: the lobby
Cons: They need to remodel the rooms
the bathroom flooded when bathing, they do not replace the toilet paper everyday, the phone smelled awful you could not even talk about near to it, and took ages to bring extra towels or what ever you asked for.
3 out of 5
Recommended
for Families
by A verified traveler

vacaciones y congreso

Posted May 27, 2015
Pros: Cercanía al congreso
Cons: Instalaciones, trasporte a las habitaciones
Location: No muy cerca los restaurantes
Muy bien, no estuvimos mucho tiempo en el hotel, solo dormir y ducharnos. La comida muy buena.
1 out of 5
by A verified traveler from R

De quien es la responsabilidad hotel o expedia?

Posted May 26, 2015
Por expedía contrate una habitación vista al mar con cama kinzice pague mar por ello y el hotel me argumenta que esta sujeto a disponiblidad que lo cheque con expedía que no es su culpa