“Friendliest people on staff”

People were so friendly and helpful, grounds were beautiful and well maintained and the pool was never crowded and breakfast was delicious. You can't beat the weather in Puerta Vallarta . What else could we ask for!!

“An Honest and Fair Review of PDL”

We read through other reviews before choosing to book our hotel stay. We assumed that many people exaggerated their negative experience. I would like to provide an honest and fair review. The front desk and housekeeping staff were extremely helpful & friendly. They were always willing to help with directions, activity ideas, etc. Breakfast was included at their cafe. They offered small meals like omelettes, scrambled eggs, french toast, or pancakes. All food we tried was tasty but the cafe seemed only to be open for breakfast. The pool was large & very clean. The grounds were well kept also. The rooms are very authentic Mexican. I personally liked the idea of staying in a place like this rather than the Sheraton or something American-ish. We had a kitchenette and would highly recommend for buying groceries & keeping leftovers. There is a market/strip mall two blocks away where we made several trips. The one major complaint and the reason we cannot recommend the hotel: the beds. When people said they were hard, it was not an understatement. We slept on the futons in the living area because the bed was hard like I've never experienced. Since the whole purpose of a hotel is to facilitate sleeping, we cannot recommend this hotel. This hotel that is not on the beach. If you are looking for a beachfront stay, this is not the place. Although, we walked across the street and had access to the beach (and pools at the more expensive resorts) so this didn't bother us much.

“nice and quiete”

breakfast in the hotel was very good

“You get what you pay for”

This was a cute place but don't expect too much from this hotel. If you just want an acceptable room with the basics and want to save money then this place is decent. The room was large as was the bathroom with lots of shelf space. Our TV did not work but I didn't go to Vallarta to watch TV so it wasn't a big deal. The bed was a bit hard for my taste. The hotel had free breakfast which wasn't too bad (omelets, chilaquiles, pancakes - with toast and coffee, OJ etc) . The AC worked well, it was loud but it drowned out the outside sound so I didn't mind. The pool was a nice size and you have to cross the street to get to the beach. There are is a medium-sized shopping mall (CARACOL) about 2 blocks away with a grocery store, pharmacy, money exchange, clothing stores, food court, and a couple internet cafes (about 3 dollars for an hour). The buses to the downtown "centro" run frequently and the lady at the desk told us which buses would take us there for about 50 cents per person. Local calls can be made at the front desk for 50 cents a minutes or international calls for 1 dollar a minute.

“A Nice Break From Hotel Chains”

A cute and authentic looking hotel, the Puerto De Luna will throw you for a loop if you are accustomed to the creature comforts of chain hotels. The rooms are housed in groups in individual houses surrounding a surprisingly warm pool and cabana area. This is a very basic, but cozy, family friendly hotel. If there was any partying going on, it was on mute. The staff is helpful and friendly, and the maid service is fantastic. I've never seen maid staff literally put away EVERYTHING. It was like coming home to a brand new room everynight. The room we were in was very spacious, and the bathroom was large too. You even have little roomates! The house geckos come and go as they please, but don't hurt them. They are only eating the bugs you don't want to meet. The only complaint was that the air conditioner leaked a great deal of water. Things to keep in mind: -There are no elevators here. If you have difficulty getting up the stairs, request a lower room, but the odds are that you will still have to go up half a flight. -The A/C is not what you expect if you're used to ice cold rooms -The Wi-fi area is only in the main lobby, but it seemed that they were open 24 hours -If you want to use a laptop, there are no 3 pronged outlets in the rooms. Either bring an adapter (it's the same voltage as US and Canada) or sit in the lobby -If you want to get to the beach, you have to walk across the street. All and all a reasonable hotel. Not fancy, but not a complete dive. Would stay again.

“not impressed”

Worst hotel I have stayed in Puerto Vallarta.

“"actually felt like mexico"”

for the price we paid ,with a hot meal every morning what can one expect? the buildings and grounds were very nice, very mexican. the room was a bit dated but a great feel compared to the huge resorts. it was clean,comfortable,quiet,nice pool,close to the beach...we loved it!!

“Great time at Puerto Vallarta!”

The location of the hotel is perfect for any atraction or activity in Puerto Vallarta. Most of the tpur trips are just a few blocks from there.

“Satisfied Except...”

The hotel had a great view was on a great location near everything. The staff was very friendly and approachable.However, I was in my honeymoon and the first morning that we stayed we received a phone call in my room from a hotel worker trying to sell timeshare to us. I was very disappointed of this incident. Another the rooms were fair in condition but there was construction all over the hotel there was a day that we were without water, another day without lights. The air conditioning console was very old and it made sooo muuuch noise so we preferred not using it eventhough we were sooo hot. Finally, I would go back to the hotel after they remodel and on a cooler season.